Well, miracles do occur I guess. Later this afternoon they updated her ticket, and her account is now linked. She can log in. So for her, it was a 9 day response on her ticket.
My girlfriend is in a similar situation. She has a lifetime subscription and can't get into her account. We stopped playing right before the account switch to PWE accounts. I did my linking after they announced it, but she never got around to it. We wanted to come back and play now, but she missed the window on the account…
I'm the @Ambience poster who originally posted in Faithborn's thread with my binds. Just came back for Romulans actually. Apparently some of the old commands have changed per a friend. That being said, I was able to reload most of my bind files. What I did was I did a /bind_save_file from a Fed character, then switched to…