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Forums > Home› Support› C-Store, ZEN, and Promotions

Reverse a C-Store transaction?

colonelmarikcolonelmarik Member Posts: 2,221 Arc User
in C-Store, ZEN, and Promotions
Greetings. I made a purchase on the C-Store, 2 additional ship slots, which it turns out I didn't need. Is it possible to reverse the transaction, I would rather not waste the 500 zen.

I had visited the support website, but on trying to login, it shows a 404 error and sends me back to the homepage.
https://support.playstartrekonline.com/hc/en-us&locale=en-us

Comments

  • UnknownUnknown
    This content has been removed.
  • inferiorityinferiority Member Posts: 4,458 Arc User
    colonelmarik wrote: »
    Greetings. I made a purchase on the C-Store, 2 additional ship slots, which it turns out I didn't need. Is it possible to reverse the transaction, I would rather not waste the 500 zen.
    We're only your fellow players here, on the forum, and cannot help you with this.
    You really need to file ticket with Customer Support.
    I had visited the support website, but on trying to login, it shows a 404 error and sends me back to the homepage.
    I managed to log in just fine and grabbed you the link to make a new ticket:
    https://support.playstartrekonline.com/hc/en-us/requests/new

    If you keep getting a 404, you might try using a different browser - Firefox, Chrome, Iron, Brave, Opera, Dragon, IceDragon, and whatnot...
    - - - - I n f e r i o r i t y - C o m p l e x - - - - - - - - - - - - - - - - - - - - - - - - - -
    Everyone has a better name and Youtube Channel than me...  :/
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