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Three (polite) issues that need to be addressed.
Please note that this is not relevant for the bugs portion. All of these were reported at least a year ago, perhaps more. I can only speak from a PS4 perspective.
1) The tailor is just impossible now. Half the time you cannot even move your toon. As for time spent... Well, I've been playing for 6 years so have a lot of characters. Knowing what I wanted to change it took, now get this... 6 hours to modify my outfits. The old bug of having to have the characters in your away team is half fixed. You have to pause to make sure the portrait is correct. If you hit x to quickly, all of your changes will be dismissed. Space barbie is endgame, I've been endgame for years, please ease please address this issue.
2) Waiting on TFOs. I read the conversation regarding the wait times regarding TFOs during the bug hunt upgrade (you should really be spending your time doing more productive and frankly less expensive things). The official response, again from as PlayStation user is not valid. In six years, I can count on one hand when a TFO had less than 4 others on start up and then another entered the TFO. It has happened but can you justify the literal hours I have to wait when we are all ready to play. As an addition point, it doesn't wortlk anyway. I joined 'bug hunt' (1 minute prep) and accidently pressed leave spacedock. Loading Sol System on ps4 can take around a minute. Certainly not three. Sol loads, and I get a penalty for not joining. I did join, and I certainly joined within three minutes. Sort it out please or keep the waiting for tfos at a minimum. Some have long waiting times,so.e have short waiting times, some have none whatsoever (Red alerts).
3) Keep up the good work but please, please, please concentrate on the boring but seriously important and frankly game breaking issues, we want to play your game. I invest in your game. Give me something back. LLAP.
1) The tailor is just impossible now. Half the time you cannot even move your toon. As for time spent... Well, I've been playing for 6 years so have a lot of characters. Knowing what I wanted to change it took, now get this... 6 hours to modify my outfits. The old bug of having to have the characters in your away team is half fixed. You have to pause to make sure the portrait is correct. If you hit x to quickly, all of your changes will be dismissed. Space barbie is endgame, I've been endgame for years, please ease please address this issue.
2) Waiting on TFOs. I read the conversation regarding the wait times regarding TFOs during the bug hunt upgrade (you should really be spending your time doing more productive and frankly less expensive things). The official response, again from as PlayStation user is not valid. In six years, I can count on one hand when a TFO had less than 4 others on start up and then another entered the TFO. It has happened but can you justify the literal hours I have to wait when we are all ready to play. As an addition point, it doesn't wortlk anyway. I joined 'bug hunt' (1 minute prep) and accidently pressed leave spacedock. Loading Sol System on ps4 can take around a minute. Certainly not three. Sol loads, and I get a penalty for not joining. I did join, and I certainly joined within three minutes. Sort it out please or keep the waiting for tfos at a minimum. Some have long waiting times,so.e have short waiting times, some have none whatsoever (Red alerts).
3) Keep up the good work but please, please, please concentrate on the boring but seriously important and frankly game breaking issues, we want to play your game. I invest in your game. Give me something back. LLAP.
Post edited by baddmoonrizin on
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Comments
1) The Tailor issue. Six Hours? Forgive me for being skeptical on this one as that could be more of a connection issue, in which case its out of Cryptic's hands and more on your IP. But at the same time that kind of lag should be game breaking for ANY game or internet connection. And if the 6 hour figure was true, the forums would be on fire.
2) TFO wait times. Even on PC some pop faster than others. Its really a case of what's popular. On PC I can queue up for something like Infected and get in relatively quickly, whereas something like Fed/Klingon Fleet Alert... yea good luck.
3) They always address game breaking issues. Its not like the Dev Team can only do one thing at a time. Its just that we don't see what they do behind the scenes, and they are not obligated to give us play by play accounts of what they're doing. Yes we see a lot of ships and stuff, but we also have to consider they are working on new content, bug fixes, and everything else under the hood as well.
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colored text = mod mode
> Just for the record, I'm not disputing you experiencing something like this, but I kinda feel like you might be exagurating. Granted I'm on PC and I don't know how things are on console, but there could be some other logical explanations.
>
> 1) The Tailor issue. Six Hours? Forgive me for being skeptical on this one as that could be more of a connection issue, in which case its out of Cryptic's hands and more on your IP. But at the same time that kind of lag should be game breaking for ANY game or internet connection. And if the 6 hour figure was true, the forums would be on fire.
Regarding this issue, I've been playing on PS4 for a couple months now, and while it doesn't take me six hours to modify a single outfit on a single character, it does take at least a minute or three before I can do *anything* with the tailor interface once I've selected an outfit slot to modify, and it takes approximately a minute (maybe longer) for the head interface to load before I can continue moving down the list to actually modify the uniform itself. The body section loads quickly but also only has one dropdown and one slider to load. Once in the advanced editing screen for the uniform, scrolling through any given dropdown box with more than a couple of options does take a noticeable amount of time -- it appears that the game is loading the assets for each item as you move to it, and not allowing you to move past any item without loading it.
I will note that within the uniform editing section, menu navigation will go faster after the initial load, so you're not having to wait multiple minutes *every* time you move through a given menu, only the first time (*so long as you remain on the same screen*), but any time you switch from uniform editing back to body/head editing, or go from editing one uniform to another uniform / another character's uniform, the process -- and the loading time involved -- repeats.
If someone has collected a large number of uniform options not listed by default (such as through the Lobi store or events), I would not be shocked if the aggregate loading times could balloon up to values like OP listed -- especially if that is the time spent modifying not a single character's single outfit, but a full array of outfits, uniforms and otherwise, for a full suite of bridge officers as well as the captain.
(I have gigabit internet and the rest of STO is not like that, so no it's not my connection.)
> Just to clarify, it was a single character and around 30 boffs. Total time to change all the uniforms was just under six hours.
In fact, you don't have to take my word for it. Steps to reproduce.
1) open tailor on PS4 (start stopwatch)
2) do to uniform (ignore other tailor options as this would take even longer)
3) change each uniform part (choose something half way down the list to keep things average)
4) save changes
5) stop stopwatch when you can select another character.
Multiple that number by how many boffs you have.
Star Trek Online volunteer Community Moderator
> That's half your problem right there. We can talk about lag going on with certain things and ways to fix them, but that's a different can of worms. In this instance, you knew it was lagging and chose to keep dealing with it for six hours. It's not entirely on the game if you chose to do this. Annoying sure, but not entirely the game's fault.
What a strange thing to say. Of course I knew how long it would take and still chose to do it. That doesn't stop the tailor being broken, most simply wouldn't change outfits on all their tools
because it is broken. This is in no way a good thing! Essentially all cosmetic toon options become kinda redundant as people won't use them. That is a huge issue.
On a slight tangent, I forgot to add 'change colour' to my steps above, adds a few extra minutes.
And as the forums are not currently lighting on fire over this... it doesn't, at least to me, appear to be widespread. We'll pass it up the chain, but at the end of the day we can't guarantee anything because Cryptic might not be able to fix something that turns out isn't under their control.
normal text = me speaking as fellow formite
colored text = mod mode
What it is is the delay loading all the pieces that can be selected per character/boff. It is quite extensive no matter the console (I have XB 1S/X and SS), and PC has a similar issue. It's just that most folk are patient enough to wait for them to load in. I would say it's lag between the Account Server and End-User that maybe the issue, however, considering the amount of traffic anyway, there's nothing much they can do.
My TFO times are fine, depending on what i'm doing. I.E. events-a few seconds to a few minutes, rando-a few minutes (usually but not always less than 5), Specific missions-90% 10+ minutes. My main issue with the TFO's are just how much they bug and become unfinishable. It's gone from once or twice a week to everyday this month. No clue if it's just bad luck on my end but i worry it's more than that, given the recent breaks and constant cries for bug fixes. I just don't know how to really report that in the forums without people jumping on me to saying things like "it's you, not the game".
As for that third issue, i've noticed it more on Facebook and in the livestreams, where people keep asking for a major bug hunt or something to help stabilize the game better and the general response seems to be "No, but here's a lockbox to buy".
I know i'm a bit of a negative nancy here, but it's better than the outright toxicity that might happen when games go bad. I still don't think the ESO forums have really ever recovered one to two years after they had similar problems with the live game. They even had to announce a new yearly layout because of it all. I really don't know how well this game would recover from that kind of bad business.
I know STO 2 is a no no topic on the forums but with the stability issues and how much the PC tech is outpacing the game's age, i really do wonder what the contingency plan is, should STO not be able to keep up with it all. Even playing on a 3080, this game can't handle 4k and it just causes a lot of weird issues. Even at lower resolutions, there's just so much going on and the game can't handle it all, and that's just VISUAL stuff. That's not counting the bugs or UI issues or abilities and all that.
I haven't seen or played on consoles. How bad is it there compared to PC, in general?