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Forums > Home› Support› Xbox One Gameplay Bug Reports

Can't get into the game at all

wildthyme467989wildthyme467989 Member Posts: 1,286 Arc User
in Xbox One Gameplay Bug Reports
I'm on Series X and all I'm getting is a message saying "Please try another game or app"

Anyone else having this issue?

Comments

  • trekfan247#1454 trekfan247
    trekfan247#1454
         Member Posts: 2 New User
    I have have the same problem here too. Try again in a few minutes is what I get.
  • shigsy#7052 shigsy
    shigsy#7052
         Member Posts: 5 Arc User
    Same here... Been hours already like this. Fully up to date, all the rest on Xbos is working fine...
  • proteus#8097 proteus
    proteus#8097
         Member Posts: 260 Arc User
    Yeah, I've been monitoring the same problem for quite a few hours now.

    At the Xbox Status page at Xbox Support there were about four areas that had a 'limited service' while they were worked on, but now there's just one left which is 'Games & Gaming' that they are apparently still working to fix. Presumably once that's done, we'll be able to play again.

    https://support.xbox.com/en-GB/xbox-live-status
  • trekfan247#1454 trekfan247
    trekfan247#1454
         Member Posts: 2 New User
    So is this a Microsoft issue or STO issue?
  • pthe5#2621 pthe5
    pthe5#2621
         Member Posts: 34 Arc User
    Same here. Tryd everything also a reinstall but no chance get back into the game... Hope they get this fixed asap
  • leemwatsonleemwatson Member Posts: 5,514 Arc User
    trekfan247#1454 wrote: »
    So is this a Microsoft issue or STO issue?

    MS issue.
    pthe5#2621 wrote: »
    Same here. Tryd everything also a reinstall but no chance get back into the game... Hope they get this fixed asap

    You really never need to reinstall unless the system actually tells you to on Xbox, which it will. It's just a waste of time otherwise. In this case, it's Xbox Live at fault, not STO/Cryptic.
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
  • wildthyme467989wildthyme467989 Member Posts: 1,286 Arc User
    Looks like it's back up.
  • proteus#8097 proteus
    proteus#8097
         Member Posts: 260 Arc User
    Yeah, back in myself now too.
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