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Account bank, Endeavors, Risa daily quest bugged all at once

xaiyoxaiyo Member Posts: 3 Arc User
Anyone else have this issue?

I went to Risa to do the daily when I noticed I couldn't access my account bank. On top of that I also noticed my Endeavor timer continuing to time down despite the fact that it was supposed to refresh the new endeavor, and each time I do the Risa event, whether it's flying high or anything to contribute to the daily, it will give me the point that I did it but it will not count for the event being done.

I've checked all alts on the account. None of them can access the account bank. None of them have full inventories however, it says that the inventory is full.
On another account, I'm able to complete the daily flying high event.

I've tried zoning, accessing all characters on Risa. I went from all areas to access the account bank, and the result is still the same.

I've already submitted a trouble ticket, 764047.


Hopefully there's something done.

Comments

  • millybunmillybun Member Posts: 232 Arc User
    While I don't have the issue, myself, yet, I came across your thread here when trying to find out more about the issue that people on the STO reddit were mentioning.

    There were at least three others posting that they're experiencing the exact same issues.

    For reference, that's here:

    https://old.reddit.com/r/sto/comments/vqehbx/as_of_yesterday_event_clock_is_in_the_negative/

    It seems like quite a serious issue, so I hope it gets sorted out before more are affected.
  • inferiorityinferiority Member Posts: 4,443 Arc User
    xaiyo wrote: »
    I went to Risa to do the daily when I noticed I couldn't access my account bank.
    Newly created characters must complete the tutorial (and associated storyline content; and chosen an ally) in order to access the account bank.

    Normally, this isn't an issue but for TOS/Discovery, Jem'Hadar, and Romulan Republic characters, this can be a pain in the proverbials.
    TOS & Discovery era captains cannot access the account bank until they reach the 25th Century;
    Jem'Hadar cannot access the account bank until they have chosen an ally and completed the Gamma Quadrant story arc;
    Romulan Republic characters must have chosen an ally and completed the mission "The Search for New Romulus". ("Turning Point" and "Neutral No More" might also be required...)

    I can't help with anything else, but hopefully the information above will help you pinpoint why you cannot access the account bank.
    - - - - I n f e r i o r i t y - C o m p l e x - - - - - - - - - - - - - - - - - - - - - - - - - -
    Everyone has a better name and Youtube Channel than me...  :/
  • xaiyoxaiyo Member Posts: 3 Arc User
    xaiyo wrote: »
    I went to Risa to do the daily when I noticed I couldn't access my account bank.
    Newly created characters must complete the tutorial (and associated storyline content; and chosen an ally) in order to access the account bank.

    Normally, this isn't an issue but for TOS/Discovery, Jem'Hadar, and Romulan Republic characters, this can be a pain in the proverbials.
    TOS & Discovery era captains cannot access the account bank until they reach the 25th Century;
    Jem'Hadar cannot access the account bank until they have chosen an ally and completed the Gamma Quadrant story arc;
    Romulan Republic characters must have chosen an ally and completed the mission "The Search for New Romulus". ("Turning Point" and "Neutral No More" might also be required...)

    I can't help with anything else, but hopefully the information above will help you pinpoint why you cannot access the account bank.

    That would help if I was starting a new character, but I've been playing ever since season 4 for my main, and all the other alts are already admirals and have chosen sides already.
    It's just this summer event that doesn't show completion of the event other than a daily event progress item in my inventory without showing anything on the progress bar.
  • warpaint21warpaint21 Member Posts: 62 Arc User
    I too am having all those issues with all of my characters.
  • wulff74#8806 wulff74 Member Posts: 1 Arc User
    edited August 2022
    xaiyo wrote: »
    Anyone else have this issue?

    I went to Risa to do the daily when I noticed I couldn't access my account bank. On top of that I also noticed my Endeavor timer continuing to time down despite the fact that it was supposed to refresh the new endeavor, and each time I do the Risa event, whether it's flying high or anything to contribute to the daily, it will give me the point that I did it but it will not count for the event being done.

    I've checked all alts on the account. None of them can access the account bank. None of them have full inventories however, it says that the inventory is full.
    On another account, I'm able to complete the daily flying high event.

    I've tried zoning, accessing all characters on Risa. I went from all areas to access the account bank, and the result is still the same.

    I've already submitted a trouble ticket, 764047.


    Hopefully there's something done.

    Have had all these problems ,except the Risa daily progress ,as well since the last day of the Risa event as well,and Support advised me to post about it on the forums to see if anyone else had the problem and if they found a way to fix it.

    Can't use Account Bank on any of my characters and getting an Inventory is full message when it isn't.

    Endeavours are stuck in a negative clock and won't reset.

    Also seems to be related , my brother can't email me any items,the mail looks like it is sent on his end,but the items stay in his inventory and I don't receive any mail from him.

    Been back and forth with Support over the weekend but they don't seem to be able to help.
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