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STO crashes when trying to enter ground maps. (Linux)

wombat140wombat140 Member Posts: 971 Arc User
edited February 2022 in PC Gameplay Bug Reports
I've got Star Trek Online running on Linux, under standard Wine 5 set to Windows 10 mode.

I'm running it on Zorin OS Lite 12 (a variant of Ubuntu Xenial - yes, I know it's an old one). HP Pavilion 15-cw0995na laptop, Ryzen 5 processor, Radeon Vega 8 graphics, 8 GB RAM (spec here).

But a strange bug happens. Whenever I try to enter certain maps, the game goes through the "Loading X%" screen as normal, and then crashes back to the desktop - no error message, just disappears. The same thing then happens if I try to log in on that character again, since the game seems to record them as being in the map I tried to enter and therefore it tries to load it. The only way I've been able to retrieve characters when this happens is to contact Star Trek Online's Technical Support and them move the character manually to a different map.

Maps with which the error has happened include Earth Spacedock, the Training Day map that new Starfleet characters start out on, a planet called something like Khufano that appears in one mission, and the Delta Quadrant command base. These are all ground maps rather than space maps - I suspect it's just doing it with all ground maps.

Are other people having this problem? If so, do you know a fix for it?
Post edited by wombat140 on

Comments

  • kaithan1975kaithan1975 Member Posts: 947 Arc User
    Not supported, not a bug.
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  • wombat140wombat140 Member Posts: 971 Arc User
    Have done, no response. (Am reluctant to post on random Linux boards I'm not familiar with as a lot of Linux boards are incredibly snobbish and will just give you a bunch of insults for not knowing the answer already and no answers. Strange attitude for a tech support board to take, since if you knew the answer already you wouldn't be posting, but there you are).

    No need to be like that. I know it's not supported, but the bug board caption says "For gameplay bugs, peer-to-peer technical support and graphical issues". So I reckoned this was the applicable section for asking if other players knew what was going on here.
  • wombat140wombat140 Member Posts: 971 Arc User
    Update: Turning the graphics right down to minimum got it to work with some of the previously stuck characters, but when they walked into certain areas (the holodeck battle simulation in the KDF tutorial, and the large central area of Delta Quadrant Command) it crashed again, and they're now inaccessible again as before even on those graphics settings. I'm guessing that those are more complicated areas to display in some way. That might narrow what's the problem down a bit.
    It didn't appear to slow down or glitch at all until the crash, just crashed without warning.
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  • wombat140wombat140 Member Posts: 971 Arc User
    Thanks very much for the tip!
    Unfortunately, when I tested it with Lighting 2.0 switched off, it still crashed. So it remains a mystery.
    Are other people managing to run STO on Linux at the moment? If so, what version of Wine?
  • djdunn#7178 djdunn Member Posts: 8 Arc User
    playing on steam?

    steam proton works out of the box for me.
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