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Forums > Home› The Academy

Lifetime Romulan T6 XB1 Claiming

jacomojacomo Member Posts: 1 Arc User
in The Academy
I have lifetime on XB1, i just hit 50 and was trying to claim my heavy t6 warbird but cannot find it or claim it. its not in the z store of available from fleet vendor, how do i claim it?

Comments

  • jaguarskxjaguarskx Member Posts: 5,945 Arc User
    The T6 Dinaes Warbird Destroyer is claimed from the ship vendor. The same vendor you select your free ship as you rank up.
  • alunwilliamsalunwilliams Member Posts: 21 Arc User
    i bought the T6 Bortasqu bundlle, i have done the tutorials and my KDF character is lvl 60. it won't let me claim it and the ship vendor says i still have to buy them. it say available in zen store. but when i try and claim it says i don't meet the requirements.
  • foxrockssocksfoxrockssocks Member Posts: 2,482 Arc User
    alunwilliams wrote: »
    i bought the T6 Bortasqu bundlle, i have done the tutorials and my KDF character is lvl 60. it won't let me claim it and the ship vendor says i still have to buy them. it say available in zen store. but when i try and claim it says i don't meet the requirements.

    If your inventory is full that would prevent you from claiming it. Clean it out and that should give you the space for it.
  • alunwilliamsalunwilliams Member Posts: 21 Arc User
    edited February 2021
    > @foxrockssocks said:
    > If your inventory is full that would prevent you from claiming it. Clean it out and that should give you the space for it.

    i have inventory space, i can't claim it because it says i don't meet the requirements which i do, i have 12 inventory slots available, 10 ships slots.

    i can fit 3 ships
  • leemwatsonleemwatson Member Posts: 5,514 Arc User
    edited February 2021
    Try claiming it from your home-faction vendor (ESD/Qo'nos/New Romulas). Also, try typing /lootcancel into the chat-bar and then try to claim again. Other than that, report it in the Support Forum.
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
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  • alunwilliamsalunwilliams Member Posts: 21 Arc User
    > @westmetals said:
    > for clarity... are you trying to claim on said KDF character?
    >
    > Because if not, that would be the reason - you have to have a level 65 KDF character in order to unlock the cross-faction ship ability, so if the character is Fed, Dom, or Rom allied to Fed, they would not be able to get a KDF ship.

    yes i am trying to claim it on the KDF character, i've already contacted support and they told me to come here. other than forward it to the devs they have been no support.
  • darknovasc01darknovasc01 Member Posts: 188 Arc User
    Could you take a screenshot of your trying to claim the ship and post it here?

    Perhaps something might stand out that could help us resolve this for you.
  • alunwilliamsalunwilliams Member Posts: 21 Arc User
    edited February 2021
    https://imgur.com/a/16rXoje

    KDF ship vendor says i still have to buy them for ZEN also.
  • eazzieeazzie Member Posts: 4,255 Arc User
    @darkbladejk @wingedhussar#7584 @rattler2 MEGGGGGGGGGGGGGGGGGA NECRO
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  • rattler2rattler2 Member, Star Trek Online Moderator Posts: 58,687 Community Moderator
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