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Forums > Home› Star Trek Online General Discussion

Quitting Game ?

kenlbenkenlben Member Posts: 40 Arc User
in Star Trek Online General Discussion
As much as I love this game I may have to quit because I can't even get passed the Cryptic screen this has happened twice in 3 days now, I was able to finally get on the 28th after a couple of hours of playing around and one last force verify. I was able to play at will yesterday. Now today as soon as the progress bar shows up on the Cryptic screen the game crashes. Now I am told I need to try to shut everything off that runs in the background even though I have never needed to do that since I started playing. I do not know what to do anymore so this may be good bye.

Comments

  • davefenestratordavefenestrator Member Posts: 10,511 Arc User
    edited June 2020
    I understand it's frustrating and I might be in your shoes tonight, but "I quit" and threatening-to-quit threads are against forum rules.

    Have you looked at similar threads in the PC support sub-forum? Have you posted there?
  • captaincelestialcaptaincelestial Member Posts: 1,925 Arc User
    I've had problems like that and I was told to delete the game and download a fresh launcher. Apparently the launcher I was using had corrupted over time.
  • nixie50nixie50 Member Posts: 1,266 Arc User
    or choose options on the launcher and check force verify, also, if you have any client side mods (yeah i know no one does) remove them, see if that lets you in
    u7acy6aymfw7.gif
    We Need BERETS in the tailor
  • kenlbenkenlben Member Posts: 40 Arc User
    Reinstalling the game was something I was going to try but didn't want to, but it may be the option of last resort
  • echattyechatty Member Posts: 5,914 Arc User
    I don't see the point in posting 'I quit' threads anyway. Except to draw attention to oneself.
    Now a LTS and loving it.
    Just because you spend money on this game, it does not entitle you to be a jerk if things don't go your way.
    I have come to the conclusion that I have a memory like Etch-A-Sketch. I shake my head and forget everything. :D
  • leemwatsonleemwatson Member Posts: 5,342 Arc User
    kenlben wrote: »
    As much as I love this game I may have to quit because I can't even get passed the Cryptic screen this has happened twice in 3 days now, I was able to finally get on the 28th after a couple of hours of playing around and one last force verify. I was able to play at will yesterday. Now today as soon as the progress bar shows up on the Cryptic screen the game crashes. Now I am told I need to try to shut everything off that runs in the background even though I have never needed to do that since I started playing. I do not know what to do anymore so this may be good bye.

    Instead of doing a 'Force Verify', try starting the game in Safe Mode. Your Game.Pref file could be corrupted, and this is an easy fix for that issue.

    I would also mention that it could also be a Microsoft issue which is hampering other games I play causing crashes, file corruption or even deletion. I think it's an issue with Win 10's internal anti-virus software. So you could try adding STO as an exception in both Win 10's anti-virus and whatever other AV package you use, as well as enabling the game to 'Run as Administrator'.
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
  • kenlbenkenlben Member Posts: 40 Arc User
    Not going to say that wasn't my intention but I would be lying so I won't say that, anyway deleting and reinstalling the game worked so far
  • fred26291#2759 fred26291
    fred26291#2759
         Member Posts: 1,265 Arc User
    At one point i also found when lighting 2.0 initially went in, i had to do the safe mode deal and i found out from testing that the bloom quality had to be turned down ALOT in order to get the game to load at all.
  • gaevsmangaevsman Member Posts: 3,190 Arc User
    edited July 2020
    Well, the game is more and more demanding as they improve the graphics engine... perhaps your PC it's kinda old?, also, did you try to run as an administrator?, Intel drivers, if you dont have a dedicated graphics card also causes a LOT of crashes
    The forces of darkness are upon us!
  • ussvaliant#6064 ussvaliant
    ussvaliant#6064
         Member Posts: 1,006 Arc User
    edited July 2020
    I've just uninstalled the game. I've been running Dyson Battle zone and got pissed off with the game freezing for a few seconds and then rubberbanding or just rubberbanding. I haven't since the game came back up after today's patch other than Terock Nor TFO been able to go a minute without this activity.

    I am going to reinstall to see if corrupt files were the issue but i have tried minimum graphics and medium and no difference in game performance. I've run several tests on my harddrive to make sure its not failing and all results come back fine. I may even delete this partition later today and reinstall windows 10.

    Edit
    Made no difference Dyson Battlezone is practically unplayable. I guess Akamai don't want me to play anymore and with the performance of the last 48 hours I don't want to play anymore either 38 characters 9 years and 2020 is the worst this game has performed for me.
    Post edited by ussvaliant#6064 on
    maR4zDV.jpg

    Hello rubber banding my old friend, time to bounce around the battlezone again, where are all my bug reports going?, out of love with this game I am falling, As Cryptic fail to acknowledge a problem exists, Shakes an angry fist, And from Support all I'm hearing are the sounds of silence.
  • smokebaileysmokebailey Member Posts: 4,661 Arc User
    Not me. Me been loving it since I started. :)B)
    dvZq2Aj.jpg
  • phoenixc#0738 phoenixc
    phoenixc#0738
         Member Posts: 5,496 Arc User
    I suddenly had a lot of problems when they launched AoD, the game always crashed before it fully started after the update. It was frustrating but it turned out that the game does not like MSI motherboard utilities so I ended up having to uninstall everything MSI except the drivers themselves, the network utility, and one or two others. It particularly did not like the audio digital effects program (I forget the name at the moment) that came with the board so I ended up backing out to windows sound before the game would launch properly.
  • casualstocasualsto Member Posts: 672 Arc User
    Reinstall, welcome back!
  • kenlbenkenlben Member Posts: 40 Arc User
    I want to apologize to everyone for this thread I have never considered myself very smart and while panic may be too strong a word its the only word I can come up with what happened when I couldn't get into the game. So I apologize to everyone including Cryptic and I thank everyone for their comments if I could shut this thread down I would. On a side note I am loving the new graphics and stuff they're doing for the KDF side same content so far but a VERY nice coat of paint, At least storywise, So my suggestion is even if you just go to say level 5 you must create a new KDF toon.
  • trennantrennan Member Posts: 2,839 Arc User
    kenlben wrote: »
    I want to apologize to everyone for this thread I have never considered myself very smart and while panic may be too strong a word its the only word I can come up with what happened when I couldn't get into the game. So I apologize to everyone including Cryptic and I thank everyone for their comments if I could shut this thread down I would. On a side note I am loving the new graphics and stuff they're doing for the KDF side same content so far but a VERY nice coat of paint, At least storywise, So my suggestion is even if you just go to say level 5 you must create a new KDF toon.

    No worries. Everyone needs to vent their frustrations occasionally. Just, next time, don't toss quitting the game in there. We forums users will help, you have but to ask. Most of us have been around the game since beta or it went free to play in 2012. This is generally where we turn to when we encounter problems that annoy the hell out of us.
    Mm5NeXy.gif
  • kenlbenkenlben Member Posts: 40 Arc User
    trennan wrote: »
    kenlben wrote: »
    I want to apologize to everyone for this thread I have never considered myself very smart and while panic may be too strong a word its the only word I can come up with what happened when I couldn't get into the game. So I apologize to everyone including Cryptic and I thank everyone for their comments if I could shut this thread down I would. On a side note I am loving the new graphics and stuff they're doing for the KDF side same content so far but a VERY nice coat of paint, At least storywise, So my suggestion is even if you just go to say level 5 you must create a new KDF toon.

    No worries. Everyone needs to vent their frustrations occasionally. Just, next time, don't toss quitting the game in there. We forums users will help, you have but to ask. Most of us have been around the game since beta or it went free to play in 2012. This is generally where we turn to when we encounter problems that annoy the hell out of us.

    Guess I'm a little jaded from being pretty much ignored when I try to ask in game, members of my fleet I assume are too busy and General chat at least on ESD is so political you can't get word in edgewise
  • wingedhussar#7584 wingedhussar
    wingedhussar#7584
         Member Posts: 436 Community Moderator
    kenlben wrote: »
    trennan wrote: »
    kenlben wrote: »
    I want to apologize to everyone for this thread I have never considered myself very smart and while panic may be too strong a word its the only word I can come up with what happened when I couldn't get into the game. So I apologize to everyone including Cryptic and I thank everyone for their comments if I could shut this thread down I would. On a side note I am loving the new graphics and stuff they're doing for the KDF side same content so far but a VERY nice coat of paint, At least storywise, So my suggestion is even if you just go to say level 5 you must create a new KDF toon.

    No worries. Everyone needs to vent their frustrations occasionally. Just, next time, don't toss quitting the game in there. We forums users will help, you have but to ask. Most of us have been around the game since beta or it went free to play in 2012. This is generally where we turn to when we encounter problems that annoy the hell out of us.

    Guess I'm a little jaded from being pretty much ignored when I try to ask in game, members of my fleet I assume are too busy and General chat at least on ESD is so political you can't get word in edgewise

    Yeah, that's ESD for ya. XD

    Since you seem to have solved your issue with the reinstall, I'm going to close this.
    latest?cb=20171202101458

    ...THEN THE WINGED HUSSARS ARRIVED!
    Volunteer community moderator for the Star Trek Online forums. Not a Cryptic Studios or Perfect World employee.
This discussion has been closed.