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Forums > Home› Support› PC Gameplay Bug Reports

Unable to claim items earned during events

outlawgraphixoutlawgraphix Member Posts: 36 Arc User
in PC Gameplay Bug Reports
On Wednesday 08 JAN 2020, I attempted to claim the Zefram Cochrane shotgun from the Events tab/Reclaim/Ground Equip for one of my characters that didn't have it. The item in question wasn't even showing on the list of items that were available to be claimed.

I cycled through my list of characters, and found that the Mirror Universe Agony Field Rifle was also unavailable for some of my characters.

I have 5 characters that cannot claim one or both of the aforementioned items.

Any assistance in resolving this issue would be greatly appreciated!

Respectfully,
@OutlawGraphix

Comments

  • inferiorityinferiority Member Posts: 4,444 Arc User
    At the time these Event Projects were released, they were made available per character, not per account.
    If it's not showing up for a specific character, it's likely because that character didn't complete the Event Project.
    - - - - I n f e r i o r i t y - C o m p l e x - - - - - - - - - - - - - - - - - - - - - - - - - -
    Everyone has a better name and Youtube Channel than me...  :/
  • outlawgraphixoutlawgraphix Member Posts: 36 Arc User
    I was able to claim them on other characters on my account without having to re-run the events on each one. Additionally, I'm having an issue trying to claim the T6 version of the Veteran Reward ship. I'm confused as to why this is happening...
  • UnknownUnknown
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  • outlawgraphixoutlawgraphix Member Posts: 36 Arc User
    I was able to claim those items Zefram Cochrane shotgun and Mirror Universe Agony Field Rifle on other characters. Those items were account unlocks.
  • ltminnsltminns Member Posts: 12,572 Arc User
    Those were eventually made Account Unlocks. My Discovery Character, who was born well after those Events, can claim them in the Event Reclaim Store under the Ground Items Tab.
    'But to be logical is not to be right', and 'nothing' on God's earth could ever 'make it' right!'
    Judge Dan Haywood
    'As l speak now, the words are forming in my head.
    l don't know.
    l really don't know what l'm about to say, except l have a feeling about it.
    That l must repeat the words that come without my knowledge.'
    Lt. Philip J. Minns
  • outlawgraphixoutlawgraphix Member Posts: 36 Arc User
    I checked my Discovery character, and it's not even listed in the reclaim tab of the Events Store....
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