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Missing Initial Duty Officer Cadre Reward "Mission: First Complement"

Gained level 11 in the new "First Contact Day (Borg Patrol)" event and did not receive the "initial Duty Officer cadre" pack from Lieutenant Ferra despite accepting the mission hail and completion at Starfleet Academy for turn-in. (Discovery Starfleet character)
Therefore, unavailable to complete any duty officer assignments. (zero personnel roster)

The bug probably occurred as I accepted the mission hail while in the First Contact Day (Borg Patrol) mission, and the mission reward did not show up.

Comments

  • csandazcsandaz Member Posts: 2 Arc User
    Same, but i was in sector space, turned back to Sol, spoken to Lieutenant Ferra as per "First complement" mission, but nothing happened
  • kelryonlorkelryonlor Member Posts: 10 Arc User
    Same here. I have3 new toons all of which reached lvl 11 and neither of them got any DoFFs. Its extremely frustrating
  • raist#1819 raist Member Posts: 6 Arc User
    Same with my new Rommy Tac level 11 no Doffs its a known Bug that I wish would get fixed already
  • alyxvixen#3895 alyxvixen Member Posts: 128 Arc User
    Same, but with my KDF Tactical. I did put in a ticket, got a reply and it wasn't fixed.
  • tekalisk#7641 tekalisk Member Posts: 1 Arc User
    Got this issue as well. Have had this multiple times in the past as well. Only ever had one instance fixed without having to delete and remake a new character. Still haven't had my current issue fixed.
  • jamieblanchardjamieblanchard Member Posts: 561 Arc User
    This just happened to me as well. A new toon didn't get their first complement from New Romulus.
    Resident TOS, G.I. Joe, Transformers and hair metal fangirl.

    And knowing is half the battle!

    21 'til I die!
  • pokeyca1pokeyca1 Member Posts: 4 Arc User
    This happened with one of my new toons as well.
  • jodan2327#9182 jodan2327 Member Posts: 2 Arc User
    I completed "First Complement" on Saturday, April 18th approximately 11:53 a.m. by visiting Lietenant Ferra at Star Fleet Academy, but didn't receive any duty officers. I notified support about this issue and was told that "they would forward these details to our development team so they can investigate further". I guess we wait and see what happens.
  • giovanniblasinigiovanniblasini Member Posts: 26 Arc User
    Can confirm. Had the same thing happen at 6:15 PM Pacific time on 4/18/2020, with new TOS Fed character.

    I can see in my logs where Lieutenant Ferra says "Your initial complement of duty officers is now available" at 6:15 PM, but I neither have any duty officers listed under my roster in the Duty Officers window, nor do I have an item in my inventory for my first complement of duty officers.
  • jodan2327#9182 jodan2327 Member Posts: 2 Arc User
    This is an update: I deleted the character which didn't receive the first complement of duty officers. I created an identical character and started from scratch until the "First Complement" mission and was able to receive my duty officers.
  • jamieblanchardjamieblanchard Member Posts: 561 Arc User
    This is an update: I deleted the character which didn't receive the first complement of duty officers. I created an identical character and started from scratch until the "First Complement" mission and was able to receive my duty officers.

    I was forced to do that as well. =(

    Resident TOS, G.I. Joe, Transformers and hair metal fangirl.

    And knowing is half the battle!

    21 'til I die!
  • bratsabratsa Member Posts: 16 Arc User
    Gained level 11 in the new "First Contact Day (Borg Patrol)" event and did not receive the "initial Duty Officer cadre" pack from Lieutenant Ferra despite accepting the mission hail and completion at Starfleet Academy for turn-in. (Discovery Starfleet character)
    Therefore, unavailable to complete any duty officer assignments. (zero personnel roster)

    The bug probably occurred as I accepted the mission hail while in the First Contact Day (Borg Patrol) mission, and the mission reward did not show up.

    I had the same problem and recreating a new char didnt help, fortunatly they are not that good doffs I think you only get 2 uncommon and 3-4 commons.

    I think it might be related to this at the top of the description of the mission you get.
    Secondary Mission - You were ineligible for this mission when you recieved it. Rewards for completing this mission will be reduced.

    It looks like they might have linked it to another mission that you have to do before you get to level 11, but if they have I have no clue which one it is.
  • stupidconversionstupidconversion Member Posts: 151 Arc User
    This has been reported for years. Probably not as long as the rebound movement key bug with popup buttons, but quite a long time.

    Just had this happen, in fact. Support response was essentially "you can get more later."
  • millefune#8468 millefune Member Posts: 310 Arc User
    edited May 2020
    I was told by GM Mavis in a reply to my Support Ticket that I should post in the Bug Forums to report that the Level 11 Mission "First Compliment" didn't give my my Initial Duty Officer Cadre. I can't post new threads, so this seemed to be the most related one that I could find and add a comment/reply to.

    I hope there's a way to fix this, and those who didn't get the Initial Duty Officers get them. I'm a somewhat new player (less than a week old), but I've already thrown $70 into the pot, since the game seems to be worth the investment. From what I've read online, the Duty Officer system in the game is a big part of it, so it's be nice to not be crippled from the get-go.

    Thanks for your time.
  • theonesanewonkotheonesanewonko Member Posts: 2 Arc User
    Happened to me twice. Both were KDF aligned Romulan Republic characters
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