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Member Posts: 18 Arc User
Can we please fix the code defect that prevents your oldest customers from transwarp to Alpha quadrant? Or maybe at least some flavor text to explain why a basic ability is no longer available. For some time. Like months.
I'm asking for a friend. Who wants to mock flavor text.
I'm asking for a friend. Who wants to mock flavor text.
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2. Vague and clickbait thread titles are against forum rules.
And change your thread title. 😉
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Look my title was nice and fun loving. At no point was I disrespectful. Let's not pretend a customer observing something that has been a defect for a very long time... that the customer process is the problem.. A defect that literally takes fifteen minutes of code review. And is hardly new and unexpected.
This worked for years. This worked for years. I can say that again if it helps.
No other unacceptable drop down choice is there. This is a defect. And who really seriously is going to say a Beta to Alpha quadrant transition is the one off exception.
B to A is pretty much a fundamental action.
Piling in on me is rather silly.
The UI flavor text is right there in that screenshot. That's what your "friend" asked for in your earlier post.
It's also funny that you mention UI Icons that occur nowhere else, because the icons for both of the destinations in the Alpha Quadrant section of the Transwarp menu, and the Drozana destination in the Beta Quadrant Transwarp menu all use an icon that appears on one other thing in the game, the Transwarp Coil consumable that the description in the tooltip explicitly mentions. If you don't believe me, you can check them yourself in the Dilithium store or the Lobi store.
Those destinations were added to Transwarp UI with the August 25, 2016 patch. Here is a bug thread from October of 2016 about this issue. So, less than 2 months after they were added.
What seems to be happening is that those destinations work on new characters in fleets that have those destinations unlocked, but they stop working eventually. It seems to happen after a character starts unlocking transwarp destinations from reputations. The patch notes for the initial addition of the problem destinations do not mention the need for Transwarp Coil consumables for any of them, but the tooltips, as posted in the screenshot above, always have. If that is working as intended, then the bug is that you're able to use them without the Transwarp Coil consumables prior to unlocking reputation transwarp destinations.
Honestly, that part is a mess, and adding the destinations that require the consumables was a bad idea. I have serious doubts that it has led to a measurable increase in purchases of the consumables, and it just gets us new bug reports every so often about the behavior, probably because it works for a while and then stops working. It needs to be fixed, either by making those destinations never work without a consumable, or, preferably, just removing the consumable requirement for them.
What won't change it is lashing out with incredulity at anyone who does give you the relevant information.
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