The blog literally reads, "You don't have to wait for the event to donate! Click here to donate now!" How is that unclear?
cause you can donate at any time... but it is not clear if you need to donate during the livesteam for the rewards. also the top rewards are limited... so if you can donate at any time... the reward you want could be gone... it would seem they would want to limit that risk to generate more buzz for the rewards to be available only during the livestream... it wouldn't matter if the rewards are not limited, but they are.
So it sounds like possibly all the top tier "limited" rewards are already gone before tomorrow's live stream if I'm understanding BaddMoonRizin's & DuncanIdaho11's interpretation correctly?
So it sounds like possibly all the top tier "limited" rewards are already gone before tomorrow's live stream if I'm understanding BaddMoonRizin's & DuncanIdaho11's interpretation correctly?
The total of the Neverwinter $75, 100, 250 = $2,250
The STO $50, 100 = $1,500
The current donation total is $3,410 not $3,750 so something is left, but who know what? All the STO might be gone, all the Neverwinter, or some of both might still exist.
Maybe they'll say what is left during the streams, but the streamers might not know either.
Hopefully they won't mention the rewards if they are already gone.
So it sounds like possibly all the top tier "limited" rewards are already gone before tomorrow's live stream if I'm understanding BaddMoonRizin's & DuncanIdaho11's interpretation correctly?
The total of the Neverwinter $75, 100, 250 = $2,250
The STO $50, 100 = $1,500
The current donation total is $3,410 not $3,750 so something is left, but who know what? All the STO might be gone, all the Neverwinter, or some of both might still exist.
well as of 3:45pm over $3,400/$4,000 has been raised... so yeah if you can donate and claim prizes before the streams... the top rewards are most likely gone. limiting the number of virtual goods is inane
So it sounds like possibly all the top tier "limited" rewards are already gone before tomorrow's live stream if I'm understanding BaddMoonRizin's & DuncanIdaho11's interpretation correctly?
The total of the Neverwinter $75, 100, 250 = $2,250
The STO $50, 100 = $1,500
The current donation total is $3,410 not $3,750 so something is left, but who know what? All the STO might be gone, all the Neverwinter, or some of both might still exist.
Maybe they'll say what is left during the streams, but the streamers might not know either.
Hopefully they won't mention the rewards if they are already gone.
Very true even if all of the "limited" rewards are already gone I hope people still at least consider donating. It just seems the good will intended got muddled in the logistics process of this.
So it sounds like possibly all the top tier "limited" rewards are already gone before tomorrow's live stream if I'm understanding BaddMoonRizin's & DuncanIdaho11's interpretation correctly?
The total of the Neverwinter $75, 100, 250 = $2,250
The STO $50, 100 = $1,500
The current donation total is $3,410 not $3,750 so something is left, but who know what? All the STO might be gone, all the Neverwinter, or some of both might still exist.
Maybe they'll say what is left during the streams, but the streamers might not know either.
Hopefully they won't mention the rewards if they are already gone.
Very true even if all of the "limited" rewards are already gone I hope people still at least consider donating. It just seems the good will intended got muddled in the logistics process of this.
Yeah, it's a great thing they're doing, it just would be even better if they'd done it like a few years back when I got the mega-pack, it was Oprah style:
You get a reward! You get a reward! You get a reward! You get a reward! ... Everybody gets a reward!
So it sounds like possibly all the top tier "limited" rewards are already gone before tomorrow's live stream if I'm understanding BaddMoonRizin's & DuncanIdaho11's interpretation correctly?
The total of the Neverwinter $75, 100, 250 = $2,250
The STO $50, 100 = $1,500
The current donation total is $3,410 not $3,750 so something is left, but who know what? All the STO might be gone, all the Neverwinter, or some of both might still exist.
Maybe they'll say what is left during the streams, but the streamers might not know either.
Hopefully they won't mention the rewards if they are already gone.
Very true even if all of the "limited" rewards are already gone I hope people still at least consider donating. It just seems the good will intended got muddled in the logistics process of this.
Yeah, it's a great thing they're doing, it just would be even better if they'd done it like a few years back when I got the mega-pack, it was Oprah style:
You get a reward! You get a reward! You get a reward! You get a reward! ... Everybody gets a reward!
Note: Prizes will be awarded in the form of codes. Codes will start being sent out during the stream and up to one week post-stream. If there is no email attached to your donation or you donated anonymously, please check for a Thank You email for information on how to contact us to obtain your code/s.
How do we contact you? The Extra Life Thank You for Donating email and the PayPal email "Receipt for Your Payment to Children's Miracle Network" says nothing about how to contact you.
In addition, when donating it did not ask me about NeverWinter or STO. I specifically used the "Supporting Cryptic Crew" Pay Portal.
Guys, this is not the place to be sharing personal information and it's also against forum rules. Per Kael's post, you will be contacted. Please be patient. Thank you.
Star Trek Online Volunteer Community Moderator and Resident She-Wolf
Community Moderators are Unpaid Volunteers and NOT Employees of Gearbox/Cryptic
Views and Opinions May Not Reflect the Views and Opinions of Gearbox/Cryptic
Just checked the Extra Life site & the STO charity part is less than $700 away from their $10K goal. Hopefully it will be met. All the ambiguity made me too cautious to it.
Just checked the Extra Life site & the STO charity part is less than $700 away from their $10K goal. Hopefully it will be met. All the ambiguity made me too cautious to it.
Me too
I have my normal charity budget, which is done through a donor guided fund in my brokerage account and is already spoken for this year. This would have come out of my gaming budget instead.
Over 12,000 raised, double last year. Great job everyone who chipped in.
Bipedal mammal and senior Foundry author.
Notable missions: Apex [AEI], Gemini [SSF], Trident [AEI], Evolution's Smile [SSF], Transcendence
Looking for something new to play? I've started building Foundry missions again in visual novel form!
The way the rewards are being handled is quite convoluted, in my opinion.
First you get those instructions:
Note: Prizes will be awarded in the form of codes. Codes will start being sent out during the stream and up to one week post-stream. If there is no email attached to your donation or you donated anonumously, please check for a Thank You email for information on how to contact us to obtain your code/s.
Then, it turns out you actually have to wait to receive a mail from the community team of Cryptic (so not the immediate "thank you" mail you receive once you make the donation) asking you for your platform and game (because apparently having your game(s) already linked to your mail address isn't enough).
So you reply to that mail with the required info.
Then, you receive another mail (3 days after the last mail, BTW), telling you and I quote: " Thank you to those who have already replied with your game and platform information. If you have not yet provided us this information, please do so by 5pm PT Monday, December 16 to be eligible for the in-game codes.
We are processing the rewards as quickly as possible. Due to the code set-up for Star Trek Online, those rewards may be slightly delayed. Neverwinter rewards will begin going out today and continue to be sent out during the next 2 business days. "
So it's merely implied they got your reply but since it's an automated reply, you can't even be sure your reply was acknowledged.
I wonder if there really was no way to make it simpler, especially since it was with Twitch, that does handle rewards by itself. At least, they didn't ask for the game handle or more, because that'd have pushed this from "convoluted" to "suspicious".
The way the rewards are being handled is quite convoluted, in my opinion.
First you get those instructions:
Note: Prizes will be awarded in the form of codes. Codes will start being sent out during the stream and up to one week post-stream. If there is no email attached to your donation or you donated anonumously, please check for a Thank You email for information on how to contact us to obtain your code/s.
Then, it turns out you actually have to wait to receive a mail from the community team of Cryptic (so not the immediate "thank you" mail you receive once you make the donation) asking you for your platform and game (because apparently having your game(s) already linked to your mail address isn't enough).
So you reply to that mail with the required info.
Then, you receive another mail (3 days after the last mail, BTW), telling you and I quote: " Thank you to those who have already replied with your game and platform information. If you have not yet provided us this information, please do so by 5pm PT Monday, December 16 to be eligible for the in-game codes.
We are processing the rewards as quickly as possible. Due to the code set-up for Star Trek Online, those rewards may be slightly delayed. Neverwinter rewards will begin going out today and continue to be sent out during the next 2 business days. "
So it's merely implied they got your reply but since it's an automated reply, you can't even be sure your reply was acknowledged.
I wonder if there really was no way to make it simpler, especially since it was with Twitch, that does handle rewards by itself. At least, they didn't ask for the game handle or more, because that'd have pushed this from "convoluted" to "suspicious".
And the Thank You email says nothing about how to obtain your code if you don't have an email attached or donated anonymously.
Maybe next year they can use Groupee, some other service like KickStarter, or collect the donations themselves. With a service it could track the limits on the bundles and tell you if a donation level is "sold out."
Still waiting for my code.
Got the mail monday, asking what game I wanted the code for, which I replied to.
And now I noticed that I got a new mail that makes me a bit worried, since it says I got until this upcoming monday to reply.
But it also says the codes are slightly delayed.
I don't wanna loose out on my code.
"Please, Captain, not in front of the Klingons." Spock to Kirk, as Kirk is about to hug him.
Star Trek V: "The Final Frontier"
If you replied, then you don't have to worry. Just be patient for the next message with the code.
Star Trek Online Volunteer Community Moderator and Resident She-Wolf
Community Moderators are Unpaid Volunteers and NOT Employees of Gearbox/Cryptic
Views and Opinions May Not Reflect the Views and Opinions of Gearbox/Cryptic
Still waiting for my code.
Got the mail monday, asking what game I wanted the code for, which I replied to.
And now I noticed that I got a new mail that makes me a bit worried, since it says I got until this upcoming monday to reply.
But it also says the codes are slightly delayed.
I don't wanna loose out on my code.
You're fine. The delay in STO codes follows from Kael's recent holiday vacation time and things otherwise being quite busy in the studio because of upcoming content. NW team had theirs set to go. I know for STO consoles the time given was January (because of the upcoming holidays), not sure where PC is but regardless you're in no danger of losing out on your codes (Kael was upfront about this on the stream.)
Maybe next year they can use Groupee, some other service like KickStarter, or collect the donations themselves. With a service it could track the limits on the bundles and tell you if a donation level is "sold out."
Neither of those provides a transparent link to extra life. Remember: codified charity event (started in 2008) for gaming communities to help support children's hospitals.
Bipedal mammal and senior Foundry author.
Notable missions: Apex [AEI], Gemini [SSF], Trident [AEI], Evolution's Smile [SSF], Transcendence
Looking for something new to play? I've started building Foundry missions again in visual novel form!
If you replied, then you don't have to worry. Just be patient for the next message with the code.
But what if we haven't received the email to indicate whether we want a STO or Neverwinter code? All I received was a Thank You email from Extra Life with no mention of how to contact Cryptic as indicated by the Dev Blog.
If you replied, then you don't have to worry. Just be patient for the next message with the code.
But what if we haven't received the email to indicate whether we want a STO or Neverwinter code? All I received was a Thank You email from Extra Life with no mention of how to contact Cryptic as indicated by the Dev Blog.
Did you donate while they were streaming, or before?
I donated twice, one before the stream and one while they were streaming, and it looks like I am only getting one code, so I guess only the donation while they were streaming counts.
"Please, Captain, not in front of the Klingons." Spock to Kirk, as Kirk is about to hug him.
Star Trek V: "The Final Frontier"
No, I only donated before and I'm getting a code, so when one donated doesn't seem to be the determining factor.
Star Trek Online Volunteer Community Moderator and Resident She-Wolf
Community Moderators are Unpaid Volunteers and NOT Employees of Gearbox/Cryptic
Views and Opinions May Not Reflect the Views and Opinions of Gearbox/Cryptic
If you replied, then you don't have to worry. Just be patient for the next message with the code.
But what if we haven't received the email to indicate whether we want a STO or Neverwinter code? All I received was a Thank You email from Extra Life with no mention of how to contact Cryptic as indicated by the Dev Blog.
Did you donate while they were streaming, or before?
I donated twice, one before the stream and one while they were streaming, and it looks like I am only getting one code, so I guess only the donation while they were streaming counts.
Donated anonymously during the stream since I like to keep my personal information private, but it says on the Dev Blog "If there is no email attached to your donation or you donated anonumously, please check for a Thank You email for information on how to contact us to obtain your code/s."
Comments
cause you can donate at any time... but it is not clear if you need to donate during the livesteam for the rewards. also the top rewards are limited... so if you can donate at any time... the reward you want could be gone... it would seem they would want to limit that risk to generate more buzz for the rewards to be available only during the livestream... it wouldn't matter if the rewards are not limited, but they are.
The total of the Neverwinter $75, 100, 250 = $2,250
The STO $50, 100 = $1,500
The current donation total is $3,410 not $3,750 so something is left, but who know what? All the STO might be gone, all the Neverwinter, or some of both might still exist.
Maybe they'll say what is left during the streams, but the streamers might not know either.
Hopefully they won't mention the rewards if they are already gone.
well as of 3:45pm over $3,400/$4,000 has been raised... so yeah if you can donate and claim prizes before the streams... the top rewards are most likely gone. limiting the number of virtual goods is inane
Very true even if all of the "limited" rewards are already gone I hope people still at least consider donating. It just seems the good will intended got muddled in the logistics process of this.
Yeah, it's a great thing they're doing, it just would be even better if they'd done it like a few years back when I got the mega-pack, it was Oprah style:
You get a reward! You get a reward! You get a reward! You get a reward! ... Everybody gets a reward!
& then you gotta pay the taxes if I remember lol.
Time to see if I get 1 or 2 codes.
Spock to Kirk, as Kirk is about to hug him.
Star Trek V: "The Final Frontier"
Note: Prizes will be awarded in the form of codes. Codes will start being sent out during the stream and up to one week post-stream. If there is no email attached to your donation or you donated anonymously, please check for a Thank You email for information on how to contact us to obtain your code/s.
How do we contact you? The Extra Life Thank You for Donating email and the PayPal email "Receipt for Your Payment to Children's Miracle Network" says nothing about how to contact you.
In addition, when donating it did not ask me about NeverWinter or STO. I specifically used the "Supporting Cryptic Crew" Pay Portal.
How do I get my in-game codes?
Views and Opinions May Not Reflect the Views and Opinions of Gearbox/Cryptic
Moderation Problems/Issues? Please contact the Community Manager
Terms of Service / Community Rules and Policies / FCT
Facebook / Twitter / Twitch
Me too
I have my normal charity budget, which is done through a donor guided fund in my brokerage account and is already spoken for this year. This would have come out of my gaming budget instead.
Notable missions: Apex [AEI], Gemini [SSF], Trident [AEI], Evolution's Smile [SSF], Transcendence
Looking for something new to play? I've started building Foundry missions again in visual novel form!
First you get those instructions:
Then, it turns out you actually have to wait to receive a mail from the community team of Cryptic (so not the immediate "thank you" mail you receive once you make the donation) asking you for your platform and game (because apparently having your game(s) already linked to your mail address isn't enough).
So you reply to that mail with the required info.
Then, you receive another mail (3 days after the last mail, BTW), telling you and I quote: " Thank you to those who have already replied with your game and platform information. If you have not yet provided us this information, please do so by 5pm PT Monday, December 16 to be eligible for the in-game codes.
We are processing the rewards as quickly as possible. Due to the code set-up for Star Trek Online, those rewards may be slightly delayed. Neverwinter rewards will begin going out today and continue to be sent out during the next 2 business days. "
So it's merely implied they got your reply but since it's an automated reply, you can't even be sure your reply was acknowledged.
I wonder if there really was no way to make it simpler, especially since it was with Twitch, that does handle rewards by itself. At least, they didn't ask for the game handle or more, because that'd have pushed this from "convoluted" to "suspicious".
And the Thank You email says nothing about how to obtain your code if you don't have an email attached or donated anonymously.
Got the mail monday, asking what game I wanted the code for, which I replied to.
And now I noticed that I got a new mail that makes me a bit worried, since it says I got until this upcoming monday to reply.
But it also says the codes are slightly delayed.
I don't wanna loose out on my code.
Spock to Kirk, as Kirk is about to hug him.
Star Trek V: "The Final Frontier"
Views and Opinions May Not Reflect the Views and Opinions of Gearbox/Cryptic
Moderation Problems/Issues? Please contact the Community Manager
Terms of Service / Community Rules and Policies / FCT
Facebook / Twitter / Twitch
You're fine. The delay in STO codes follows from Kael's recent holiday vacation time and things otherwise being quite busy in the studio because of upcoming content. NW team had theirs set to go. I know for STO consoles the time given was January (because of the upcoming holidays), not sure where PC is but regardless you're in no danger of losing out on your codes (Kael was upfront about this on the stream.)
Neither of those provides a transparent link to extra life. Remember: codified charity event (started in 2008) for gaming communities to help support children's hospitals.
Notable missions: Apex [AEI], Gemini [SSF], Trident [AEI], Evolution's Smile [SSF], Transcendence
Looking for something new to play? I've started building Foundry missions again in visual novel form!
But what if we haven't received the email to indicate whether we want a STO or Neverwinter code? All I received was a Thank You email from Extra Life with no mention of how to contact Cryptic as indicated by the Dev Blog.
Did you donate while they were streaming, or before?
I donated twice, one before the stream and one while they were streaming, and it looks like I am only getting one code, so I guess only the donation while they were streaming counts.
Spock to Kirk, as Kirk is about to hug him.
Star Trek V: "The Final Frontier"
Views and Opinions May Not Reflect the Views and Opinions of Gearbox/Cryptic
Moderation Problems/Issues? Please contact the Community Manager
Terms of Service / Community Rules and Policies / FCT
Facebook / Twitter / Twitch
Donated anonymously during the stream since I like to keep my personal information private, but it says on the Dev Blog "If there is no email attached to your donation or you donated anonumously, please check for a Thank You email for information on how to contact us to obtain your code/s."