test content
What is the Arc Client?
Install Arc

[SOLVED] where to activate promo code?

imarookieimarookie Member Posts: 44 Arc User
Hello captains, rookies and jelly things,

today I received a promo code
but I find no way to actually activate it. No "activate code here" button on the website
and nothing in the ingame menus either.
After searching a bit I found the FAQ where it states
that I should click a cogwheel thing in the launcher.
but - there is no such thing?

see screenshot:
rrJRpkm.png


where is my error?

yours sincerely
@imarookie

PS: @moderation team: if this thread is in the wrong section, please be so kind and move it, I was not sure where to put it.
.o0( The gods of deutsch data recovery have prevailed! The techno will continue. )

Comments

  • thevampinatorthevampinator Member Posts: 606 Arc User
    edited September 12
    I posted the link in the other thread after I got the code for others to use. But this is where you do it at.
    https://www.arcgames.com/en/redeem/
    Its tricky, arc doesn't make it easy and you have to go out of your way to find if if you don't know about it. My guess is do to them wanting people to use arc client to redeem but there is a website version to redeem of course I went to neverwinter forums and went to this thread to get the redeem link as that was quickest method https://www.arcgames.com/en/forums/neverwinter#/discussion/490059/neverwinter-list-of-promotions-amp-giveaways/p1 after I saw the promo code for kdf ferengi and tier one ship. So for the future just go to the neverwinter forums and then to guides then find the giveaway thread. Then you can find it or maybe even write down or copy and paste the link so you don't lose it as it is annoying to get ahold of you know what I'm going to follow my own advice here and do just that. Alright copied that link to a notepad and now I don't even have to go to the Neverwinter thread to find the arc redeem. *Shrugs and you welcome by the way*




    Post edited by thevampinator on
  • azrael605azrael605 Member Posts: 10,692 Arc User
    The launcher being referenced is the Arc program FYI.
    There ain't no such thing as a free lunch.

    One man's theology is another man's belly laugh.

    You can have peace. Or you can have freedom. Don't ever count on having both at once.

    Don't ever become a pessimist... a pessimist is correct oftener than an optimist, but an optimist has more fun, and neither can stop the march of events.

    Robert Heinlein
  • imarookieimarookie Member Posts: 44 Arc User
    I posted the link in the other thread after I got the code for others to use. But this is where you do it at. I'll link it here too https://www.arcgames.com/en/redeem/




    very much appreciated! <3
    I wonder why I didn't find the link through my account on the webpage...
    .o0( The gods of deutsch data recovery have prevailed! The techno will continue. )
  • thevampinatorthevampinator Member Posts: 606 Arc User
    edited September 12
    imarookie wrote: »
    I posted the link in the other thread after I got the code for others to use. But this is where you do it at. I'll link it here too https://www.arcgames.com/en/redeem/




    very much appreciated! <3
    I wonder why I didn't find the link through my account on the webpage...

    That is because there is no option to find it unless you know about the link or if its posted somewhere I edited my post above to explain where I got the redeem link from. Since I know it was posted there before I had to use google to find it. But since I knew that neverwinter forums thread had the link I just went there this time. I do know the arc client ui if you have arc has the redeem thing built in. But not everyone uses arc. I only have arc to get that khan outfit If I'm wanting to use it. But I use steam to play the game not arc. So the only time I will launch arc is for the outfit. I think this is why they don't make it easy to find so they can have people use arc for the redeem. But you don't need arc for the redeem. Just need that link.
    Your welcome, I'm happy to have helped.
  • stephanniestephannie Member Posts: 1 Arc User
    edited October 20
    (Flaming, trolling, necroposting comments moderated out. - BMR)
    Post edited by baddmoonrizin on
  • baddmoonrizinbaddmoonrizin Member Posts: 6,552 Community Moderator
    Necro. /Thread
    GrWzQke.png
    Star Trek Online Volunteer Community Moderator
    Community Moderators are Unpaid Volunteers and NOT Employees of PWE/Cryptic
    Views and Opinions May Not Reflect the Views and Opinions of PWE/Cryptic
    Contact Customer Support --> https://support.arcgames.com
    Moderation Problems/Issues? Please contact the Community Manager
    Terms of Service / Community Rules and Policies / FCT
    Want the latest information on Star Trek Online? Facebook / Twitter / Twitch
This discussion has been closed.