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Weird Forum Issues - Opening a thread in a tab redirects that tab back to the STO forum main page

mustrumridcully0mustrumridcully0 Member Posts: 12,963 Arc User
Is anyone else experiencing this issue?
I usually open threads in a new tab, so I have multiple threads open. But for some reason, everytime I open a thread in a new tab, that tab is redirected to the STO forum main page. I can actually use the Back Button then to get back to the thread I opened originally.

I am using Firefox.
Star Trek Online Advancement: You start with lowbie gear, you end with Lobi gear.
Post edited by baddmoonrizin on
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  • foxman00foxman00 Member Posts: 1,508 Arc User
    Same, PC, iPad and mobile phone experience the same issue
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  • spiritbornspiritborn Member Posts: 4,370 Arc User
    Same here as well, it's kind of annoying as I like to open several tabs to check on stuff I find intresting.
  • darkbladejkdarkbladejk Member Posts: 3,807 Community Moderator
    just to make sure I'm understanding you guys correctly as to whats going on. If you're checking on different threads and attempt to open up tabs for threads A B C it's directed all of those tabs back to the forum in general and not the actual threads?
    "Someone once told me that time was a predator that stalked us all our lives. I rather believe that time is a companion who goes with us on the journey and reminds us to cherish every moment, because it will never come again." - Jean Luc Picard in Star Trek Generations

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  • foxman00foxman00 Member Posts: 1,508 Arc User
    just to make sure I'm understanding you guys correctly as to whats going on. If you're checking on different threads and attempt to open up tabs for threads A B C it's directed all of those tabs back to the forum in general and not the actual threads?

    Correct. It seems to try to go to the page (as the window says the title) but after like 5 seconds it kicks us back to the main forum page in general
    pjxgwS8.jpg
  • mustrumridcully0mustrumridcully0 Member Posts: 12,963 Arc User
    just to make sure I'm understanding you guys correctly as to whats going on. If you're checking on different threads and attempt to open up tabs for threads A B C it's directed all of those tabs back to the forum in general and not the actual threads?

    Correct.
    Star Trek Online Advancement: You start with lowbie gear, you end with Lobi gear.
  • where2r1where2r1 Member Posts: 6,054 Arc User
    edited February 2019
    Yes, started yesterday, we already had a post but it got moved to "Other Tech" category.

    https://www.arcgames.com/en/forums/startrekonline#/discussion/1247268/forum-redirecting-to-main-page-when-clicking-links

    Happens on my Kindle, Chromebook and PC.

    Also, another odd thing it does...when I click on the post anywhere it will highlight the entire page. But that may be something off with the Silk browser on my Kindle Fire. Ok now it is not doing that, so it may not be related.
    "Spend your life doing strange things with weird people." -- UNK

    “Tell me and I forget. Teach me and I remember. Involve me and I learn.” -- Benjamin Franklin
  • ilithynilithyn Member Posts: 903 Arc User
    Yeah that's exactly what is happening and it's still happening for me. Kinda happy that it isn't just my browser being a little TRIBBLE. It's both Chrome and Firefox that does this for me.
    Logic is the beginning of wisdom, not the end of it.
  • zaccar#5080 zaccar Member Posts: 45 Arc User
    same issue since this monday, no idea where it came from
  • zerokillcf2011zerokillcf2011 Member Posts: 545 Arc User
    Same. Chrome and IE
  • val#9932 val Member Posts: 40 Arc User
    All of the above for me a s well.
  • thehnthehn Member Posts: 83 Arc User
    same for me.
    On chrome, firefox,(<-PC and Tablet) and (android->) phones default browser
  • ilithynilithyn Member Posts: 903 Arc User
    This is getting annoying..
    Logic is the beginning of wisdom, not the end of it.
  • thehnthehn Member Posts: 83 Arc User
    Also, I should add, any bookmarks Ive made on the official forums in the past now all direct to the main STO forums page.
  • shadowwraith#9264 shadowwraith Member Posts: 379 Arc User
    even refreshing a thread triggers a redirect to the categories page.

    Firefox 65, Linux
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    • Turel - ROM-KDF, Reman, 30, TAC
    • Elric - ROM-Fed, Romulan, L60, TAC
    • Richtor Belmont - FED 23c, Human,LV20, SCI
    • G'Kar - KDF, Gorn, L10

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  • where2r1where2r1 Member Posts: 6,054 Arc User
    Lovely, now the darn page is flipping over to the Main Category page WHILE I am composing a post.

    Is that because saving the draft is making it refresh???? I don't get what is going on.
    "Spend your life doing strange things with weird people." -- UNK

    “Tell me and I forget. Teach me and I remember. Involve me and I learn.” -- Benjamin Franklin
  • ilithynilithyn Member Posts: 903 Arc User
    Update. Happens for all Cryptics/ARC forums, not just STO. Neverwinter, CO and ARC "proper" have the same issue.
    Logic is the beginning of wisdom, not the end of it.
  • mustrumridcully0mustrumridcully0 Member Posts: 12,963 Arc User
    edited February 2019
    Maybe unrelated,but it could also be another symptom of the underlying issue. It seems to have happened around the same time as the issue with the redirects away from the thread:

    If I click on "Forums" in the breadcrumbs on the top of the forum navigation, the link should lead to:
    https://www.arcgames.com/social/forum
    I am then directed to
    https://www.arcgames.com/de/social/forum

    So I am directed to the German forum overview. This happens despite me being logged in and having switched to English/US in the language selector on the top of the page.

    My browser or IP would probably identify as from Germany. I wonder if this issue occurs particularly to people whose native language/locale would be set to something different than English/US?

    Note that that forum overview is also showing no forums at all. This is even true for the https://www.arcgames.com/en/social/forum, so the forum overview being empty could be unrelated.
    Star Trek Online Advancement: You start with lowbie gear, you end with Lobi gear.
  • where2r1where2r1 Member Posts: 6,054 Arc User
    OK.. I figured out WHY I am getting interrupted by a "refresh" while composing.

    I am getting in number counts at the top of the page in Notifications and Inbox.

    And they have a little red number counter on them? When I get in a new number on that icon or the number goes up by one....it refreshes the entire page...and I lose my message or post.
    "Spend your life doing strange things with weird people." -- UNK

    “Tell me and I forget. Teach me and I remember. Involve me and I learn.” -- Benjamin Franklin
  • where2r1where2r1 Member Posts: 6,054 Arc User
    So, I am wondering what else, besides updates to those Notification and Inbox number counts, could cause the Forums to refresh.
    "Spend your life doing strange things with weird people." -- UNK

    “Tell me and I forget. Teach me and I remember. Involve me and I learn.” -- Benjamin Franklin
  • lordsteve1lordsteve1 Member Posts: 3,492 Arc User
    Well I've got no notification and nothing in my inbox to my knowledge and i'm getting the exact same problem.
    Doesn't happen all the time but seems like every other time i open a thread it's going back to the front page.
    This in on PC using Chrome. Everything was fine yesterday.
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  • trennantrennan Member Posts: 2,839 Arc User
    edited February 2019
    This isn't just a weird issue with threads on the forum. It's weird one in general, as it resets to the forum home page, even if I'm tabbed out. A thread about this was started yesterday, and I think @baddmoonrizin or one of the other mods moved it to bug reports.

    But, as I said, since it's happening even when I'm tabbed out. It's more of a general forum issue, than a thread issue.
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  • where2r1where2r1 Member Posts: 6,054 Arc User
    edited February 2019
    lordsteve1 wrote: »
    Well I've got no notification and nothing in my inbox to my knowledge and i'm getting the exact same problem.
    Doesn't happen all the time but seems like every other time i open a thread it's going back to the front page.
    This in on PC using Chrome. Everything was fine yesterday.

    Yeah, I know some people are seeing that, too.

    So, I was wondering what would cause a refresh besides what I noticed with the notifications and inbox counters updating. What else would do it?

    I could guess: someone else making a new post in the category we are in at the moment????
    "Spend your life doing strange things with weird people." -- UNK

    “Tell me and I forget. Teach me and I remember. Involve me and I learn.” -- Benjamin Franklin
  • baddmoonrizinbaddmoonrizin Member Posts: 10,897 Community Moderator
    My bad. I moved that first one to the technical issues section. Sounds like it's possibly a Vanilla issue?
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  • trennantrennan Member Posts: 2,839 Arc User
    My bad. I moved that first one to the technical issues section. Sounds like it's possibly a Vanilla issue?

    Possibly. As I said, it happens when I'm tabbed out. For example, I'll be in general discussion, tab over to read something on mem-alpha or watch and anime or something, and come back to being on the home page instead of general discussion. Or if I go afk with it in general discussion, I come back to the home page.

    But it also happens while I'm here. Did it to me when I was doing a post in the To Many Ground Endeavors thread.

    Mm5NeXy.gif
  • where2r1where2r1 Member Posts: 6,054 Arc User
    My bad. I moved that first one to the technical issues section. Sounds like it's possibly a Vanilla issue?

    No problem, BMR. I think there were only 3-4 people complaining at the time.
    Now it looks more extensive... @ilithyn mentioned it is across all of Cryptic's forums.
    "Spend your life doing strange things with weird people." -- UNK

    “Tell me and I forget. Teach me and I remember. Involve me and I learn.” -- Benjamin Franklin
  • ilithynilithyn Member Posts: 903 Arc User
    where2r1 wrote: »
    My bad. I moved that first one to the technical issues section. Sounds like it's possibly a Vanilla issue?

    No problem, BMR. I think there were only 3-4 people complaining at the time.
    Now it looks more extensive... @ilithyn mentioned it is across all of Cryptic's forums.

    Yeah it sounds like it. I've been to both the Neverwinter forum, the Champions Online forum and the official ARC forum, they all have this bug. So it's more likely to be something with Vanilla than anything local.
    Logic is the beginning of wisdom, not the end of it.
  • ichaerus1ichaerus1 Member Posts: 986 Arc User
    Just had this happen while I was working on a post to another thread. All I got back was a burp sound and chuckle from the forums when it ate my post. :|
  • gaevsmangaevsman Member Posts: 3,190 Arc User
    Same problem here!
    The forces of darkness are upon us!
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