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Forums > Home› Support› PC Gameplay Bug Reports

Unable to complete transaction: The price of the product has changed

dant158#3249 dant158
dant158#3249
 Member Posts: 11 Arc User
in PC Gameplay Bug Reports
Recently returned to STO after a long hiatus and when I try to redeem a c-store ship, I am presented with the following error:

"Unable to complete transaction: The price of the product has changed. please verify the new price before purchasing."

But the price is listed as "Free", as these are already purchased c-store ships.

Anyone experienced this before/have a fix?

Is this a known issue? If so, is there an ETA on a fix? Obviously being prevented from accessing content that has been bought and paid for is frustrating, to say the least.

Comments

  • neilstonneilston Member Posts: 8 Arc User
    Same thing happened to me. Came back after a long hiatus and was confronted with this bug. MAJOR frustrating.
  • avantgarde01avantgarde01 Member Posts: 273 Arc User
    Add me to the list of people experiencing this. It's very frustrating as it prevents me from picking up the one ship I really want at this rank.
  • jowolf18jowolf18 Member Posts: 64 Arc User
    Same here.
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