test content
  • Games
  • Social
  • Arc News
  • Support
  • Zen
What is the Arc Client?
Install Arc
Forums > Home› Star Trek Online General Discussion

E-mail redeem pets?

mybm#5203 mybm
mybm#5203
 Member Posts: 35 Arc User
in Star Trek Online General Discussion
SO i got the adoption pet thing and a code went to redeem it went threw but im looking for the littile guy i dont see it ?

Do i have to relog in?

Comments

  • UnknownUnknown
    This content has been removed.
  • mybm#5203 mybm
    mybm#5203
         Member Posts: 35 Arc User
    hmmm hope so
  • jamesusmc97jamesusmc97 Member Posts: 1 New User
    Got the code from my email also. Used it and it said it was accepted and would be in my game email.
    Been 2 hours and still nothing? am I supposed to get it from somewhere?
    **JamesUSMC97**
  • messicrafter#6700 messicrafter
    messicrafter#6700
         Member Posts: 49 Arc User
    The tardgrade pets should show up after the patch.
    enjin-1234688-19630790-gray.png
    =/\= Member of Star trek Roleplayers and Former Foundry Author in training. =/\=
  • duasynduasyn Member Posts: 492 Arc User
    Cool, glad I did the adoption game 5 times back when it came out to get the different versions of the email updates. I hope that means I'll get 5 in games pets?
  • eazzieeazzie Member Posts: 4,249 Arc User
    mattjohnsonva wrote: »
    Not in my inbox either, they will be in the lobi store tomorrow so my guess is it will only appear after the patch.
    jamesusmc97 wrote: »
    Got the code from my email also. Used it and it said it was accepted and would be in my game email.
    Been 2 hours and still nothing? am I supposed to get it from somewhere?
    messicrafter#6700 wrote: »
    The tardgrade pets should show up after the patch.

    Was posted on twitter. If the redeem code should not work then to try again after maintenance tomorrow
  • UnknownUnknown
    This content has been removed.
  • ltminnsltminns Member Posts: 12,572 Arc User
    edited January 2019
    Instead of all this knashing and whailing did anyone think that applying the code unlocks the item in the Lobi Store?
    'But to be logical is not to be right', and 'nothing' on God's earth could ever 'make it' right!'
    Judge Dan Haywood
    'As l speak now, the words are forming in my head.
    l don't know.
    l really don't know what l'm about to say, except l have a feeling about it.
    That l must repeat the words that come without my knowledge.'
    Lt. Philip J. Minns
  • warpangelwarpangel Member Posts: 9,427 Arc User
    The tardigrades are released with Mirror of Discovery, so obviously they can't be in the game before that. Duh.
  • UnknownUnknown
    edited January 2019
    This content has been removed.
  • baddmoonrizinbaddmoonrizin Member Posts: 11,007 Community Moderator
    Ah, but the blog did state quite clearly that this would START with the launch of Mirror of Discovery. :smirk:

    https://www.arcgames.com/en/games/star-trek-online/news/detail/11073623-adopt-a-tardigrade-from-the-lobi-store!

    uYR8r6R.png
    GrWzQke.png
    Star Trek Online Volunteer Community Moderator and Resident She-Wolf
    Community Moderators are Unpaid Volunteers and NOT Employees of Gearbox/Cryptic
    Views and Opinions May Not Reflect the Views and Opinions of Gearbox/Cryptic
    ----> Contact Customer Support <----
    Moderation Problems/Issues? Please contact the Community Manager
    Terms of Service / Community Rules and Policies / FCT
    Want the latest information on Star Trek Online?
    Facebook / Twitter / Twitch
  • warpangelwarpangel Member Posts: 9,427 Arc User
    mattjohnsonva wrote: »
    warpangel wrote: »
    The tardigrades are released with Mirror of Discovery, so obviously they can't be in the game before that. Duh.

    The email doesn't explain this. When you enter the code into Arc and it eventually works, it tells you to now login to STO and your item will appear in your ingame mail. It doesn't specify when. If it isn't available before the patch then why send all the mails out before and why allow the code to be redeemed before it's ready? A simple message to state this item can be redeemed once Mirror of Discovery is live, would be enough to answer questions. Your "Duh" comment is just insulting to those with genuine questions, questions that are due to Cryptic's sloppy approach to email marketing and reward giveaways.
    If assuming that people are smart enough to realize that content in today's patch won't be in the game until the patch is done without being told so by Cryptic every time they talk about it is insulting, then so be it.
  • UnknownUnknown
    This content has been removed.
  • baddmoonrizinbaddmoonrizin Member Posts: 11,007 Community Moderator
    Well, given that the blog, this thread, and all the social media posts via Facebook, Twitter, etc., came out before the emails ever went out, if you were "better informed than many players," you should've known then. The only thing I find sloppy is people's reading comprehension, but that is par for the course.
    GrWzQke.png
    Star Trek Online Volunteer Community Moderator and Resident She-Wolf
    Community Moderators are Unpaid Volunteers and NOT Employees of Gearbox/Cryptic
    Views and Opinions May Not Reflect the Views and Opinions of Gearbox/Cryptic
    ----> Contact Customer Support <----
    Moderation Problems/Issues? Please contact the Community Manager
    Terms of Service / Community Rules and Policies / FCT
    Want the latest information on Star Trek Online?
    Facebook / Twitter / Twitch
  • UnknownUnknown
    This content has been removed.
  • rhodgherrhodgher Member Posts: 39 Arc User
    See c-store promotions...
  • baddmoonrizinbaddmoonrizin Member Posts: 11,007 Community Moderator
    Please don't speak for anyone but yourself. You're upset. We get it. Check your Promotions tab. /Thread
    GrWzQke.png
    Star Trek Online Volunteer Community Moderator and Resident She-Wolf
    Community Moderators are Unpaid Volunteers and NOT Employees of Gearbox/Cryptic
    Views and Opinions May Not Reflect the Views and Opinions of Gearbox/Cryptic
    ----> Contact Customer Support <----
    Moderation Problems/Issues? Please contact the Community Manager
    Terms of Service / Community Rules and Policies / FCT
    Want the latest information on Star Trek Online?
    Facebook / Twitter / Twitch
This discussion has been closed.