Can't login, DS9 related error

quixoticish · October 2018

I've just taken my new Disco captain to DS9, beamed directly to Ops, and the game crashed.

I'm now getting the error message "Fatal Error: Failed to load data for map: either the data does not exist on disk (failed to patch) or the crc or version number of the data on disk does not match what the code is expecting.

Technical Details: map
"Maps/Plants/Crd/Crd_Ds9_Ground/Crd_Ds9_Ground.Zone".

Any fixes? As it stands I can't login because every time I do I appear to get this message, and it would appear I can't actually now get to DS9 anyway to continue with the story arc.

runebear37 · October 2018

I;m having the same problem. When the launcher comes up, it says patching, then mirroring, then the file error. Just tried a force verify, but it didn't work. The engage button never appears, just patch.

snovern · October 2018

@quixoticish and @runebear37, please try my post in the following thread: https://www.arcgames.com/en/forums/startrekonline#/discussion/1244067/age-of-discovery-won-t-launch

I encountered the same problem with the DS9 map and found a work-around.

Hope it helps you like it did me and several other players.

runebear37 · October 2018

I did that, and it still won't let me get past the launcher. I get the message "Fatal error 36." A file was locked that could not be opened.

runebear37 · October 2018

Nevermind. I restarted my comp, and that took care of it.

Can't login, DS9 related error

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