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Forums > Home› Support› Graphical and Sound Issues

No Sound on my Wireless Headset

zaynarzaynar Member Posts: 138 Arc User
in Graphical and Sound Issues
For some reason that I can't figure out, I get no sound in STO on my wireless headset. I recently got it and while it works with every other game, video, or any other source of sound, when I log into STO I get nothing. I cranked all the in game sound up to 100%, as well as the headphones sound, and the computers sound. Nothing. Though I know there is sound as the Master Volume Mixer shows the sound.

Comments

  • leemwatsonleemwatson Member Posts: 5,509 Arc User
    zaynar wrote: »
    For some reason that I can't figure out, I get no sound in STO on my wireless headset. I recently got it and while it works with every other game, video, or any other source of sound, when I log into STO I get nothing. I cranked all the in game sound up to 100%, as well as the headphones sound, and the computers sound. Nothing. Though I know there is sound as the Master Volume Mixer shows the sound.

    Go into Options, Audio and check what audio output is selected and change if needed. It might just be that the game hasn't auto-selected it for you.
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
  • zaynarzaynar Member Posts: 138 Arc User
    I have, which I should have mentioned, several times. I've even tired waiting to turn the headset on once I am in game, then it just tells me that there is no sound driver. Also, I plugged my old headset in and had sound. STO just seems to refuse to actually send audio to the wireless headset.
  • where2r1where2r1 Member Posts: 6,054 Arc User
    Your master sound mixer on your computer says sound IS getting to the card from the STO game??? So, that would not be a setting on the STO program.

    But no output to your head set??? Where is it outputting the sound TO for the STO program? I think that is what you need to look at.

    "Spend your life doing strange things with weird people." -- UNK

    “Tell me and I forget. Teach me and I remember. Involve me and I learn.” -- Benjamin Franklin
  • dirlettiadirlettia Member Posts: 1,632 Arc User
    I have the same issue with my bluetooth headset. To fix it I just go into settings when my headphones are connected to the PC and hit reset to defaults on the audio page. That normally clears it for me at least.
    Still waiting to be able to use forum titles
  • zaynarzaynar Member Posts: 138 Arc User
    This is exactly what I see:

    DXYYdxeV4AEVt1p.jpg

    Everything seems to be telling me I should have sound, I just don't.
  • zaynarzaynar Member Posts: 138 Arc User
    Here's something interesting I just discovered;

    Whatever is happening is apparently stopping ALL sound on my computer when STO is running. I started some music in iTunes and then launched STO, as soon as I got to the character menu iTunes just stopped. As soon as I closed STO iTunes started back up again.
  • dirlettiadirlettia Member Posts: 1,632 Arc User
    Sounds like you have an option ticked in your properties settings. Go to Control panel > Sound > properties for your Sound device such as speakers > Advanced and untick the options to grant exclusive use to applications.

    That may solve that issue.
    Still waiting to be able to use forum titles
  • zaynarzaynar Member Posts: 138 Arc User
    dirlettia wrote: »
    Sounds like you have an option ticked in your properties settings. Go to Control panel > Sound > properties for your Sound device such as speakers > Advanced and untick the options to grant exclusive use to applications.

    That may solve that issue.

    Well, iTunes will play, though I still can't hear it while in the game and the game still has no sound.
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