Not sure what the logic is regarding the so called "Flash" sales in STO. I play on the Xbox version, and twice now in the past several weeks, I have come home from work, to find out that I've missed the big "Flash" sale. Apparently someone in their infinite wisdom, has decided to start and end these "Flash" sales, when most of the adult population is at work. Who does that?, and even more importantly, why? If the purpose is to generate revenue, would it not make more sense to do it when those with the revenue are available?
Even more strange is the fact that the messages announcing the "Flash" sale (that we missed) remains up (at least on XB1) for weeks, to remind you that you missed the sale. Uhhh????
Here's a thought. Have the "Flash" sales pop up on a phone app. This way, everyone can have a chance to join in, if they want.
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Other than that I'm also doing a personal boycott which will have no real effect on cryptics income stream but more people make their voice heard and they might see sense and make it actually work.
Also the announcements go live bang on when the sale does because they're scared of saying it's coming then having to face a backlash should it be delayed or cancelled, such is the way of the internet pitchforkers.
I would tell you all to get off of my lawn..if I had a lawn.
You may run all over my front yard, you Whippersnappers. I grow cactus.
“Tell me and I forget. Teach me and I remember. Involve me and I learn.” -- Benjamin Franklin
> I only catch them when I don't want anything.
Lol...so true!
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But i agree fully in the sale time on all platforms should be increased for us working class heros.
Yeah, usually it's an announcement on reddit saying there's a flash sale. Then blink and you miss it on the launcher and then that's it.
Now I don't know about anybody else but I'm usually playing the game not drooling over the zen store, so if you miss the tiny announcements......
Flash is being used a little too literally, especially seeing as there's DIFFERENT TIMEZONES in the world. America first is a fine philosophy if you're a President, but not necessarily for maximising profits.
Assuming of course that flash sales aren't occurring as pure supplements to other sales and activities, and are the sole focus of PWE's marketing (such that if missed there's a significant impact.)
Keep in mind that regardless of what timezone you're in, job and family commitments can shift your availability out of any ideal period (even by a factor of days.) People will miss out regardless. But then again, this is a flash sale. By definition it's something that comes or goes...in a flash.
(Seriously folks? This is quickly entering "why we can't have nice things" territory.)
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I did have a list of items I was waiting to buy but I am going to vote with my wallet and spend the money on other games.
Granted the customer base is always going to be fuming about something but that's because we got a charming but horribly flawed Star Trek product to play with little alternative.
I'm in the position where I don't really have to do that much work (compared to most) so I can get these most of the time but not all.
how is it America first? the sale time is during our work hours. these sales are for the EU/UK since it covers their peak gaming hours.
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> how is it America first? the sale time is during our work hours. these sales are for the EU/UK since it covers their peak gaming hours.
Ooohhh, don't let him hear it's Europe first at Cryptic. He will build a firewall and make PWE pay for it...
I didn't miss the sale, but realized that I had already maxed out my bank slots... pity. I guess my neglected AOY toon is ready for a second career in storage business
The neat thing about sales is there will always be another one in the immediate future.
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Getting players to pay attention to the game......Good!!
Getting money from players willing to spend..........Better!!
When you have customers in multiple time zones and you keep putting all the flash sales on while one group is asleep or unable to access the offers, all you are doing is frustrating those customers who never get to access the flash sale. Frustrated customer like me then go take our money elsewhere.
Its bad marketing as a small change of changing the flash sale times or making them a few hours longer would not only keep both groups of customer happy but cause all groups to spend more money.
Flash sales are good. Limiting flash sales to a limited portion of you customer base is bad marketing. Doing this over and over again so one group of customers spends money elsewhere is extremely bad marketing.
Of course, Cryptic still makes me mad when they run a non-Thursday Maintenance and announce it less than 24 hours ahead of time and call it Scheduled Maintenance. If it can't wait until Thursday and it isn't something like a well publicized Tuesday Release, just call it what it is: Emergency Maintenance. If any other business out there tried to call a last minute outage of service part of their regular schedule, customers would be outraged.
Not the same issue, but both are communication issues that might have the same solution.