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Game Crashes

solovan144#6909 solovan144 Member Posts: 6 Arc User
edited October 2017 in PS4 Gameplay Bug Reports
I'm done three PvE queues since maintenance ended and every time I leave the map my game crashes

Comments

  • sleepwalker#8777 sleepwalker Member Posts: 128 Arc User
    edited October 2017
    i also had some crashes since that patch... approximately one per hour..
    it seems completely random for me: the breach, kobali prime, character change
  • edii#9179 edii Member Posts: 2 Arc User
    Having a similar issue. After PvE and beaming up from Starfleet Academy the game crashes
  • luke5412#3423 luke5412 Member Posts: 16 Arc User
    Nice maintenance job morons. Mine keeps crashing too. In the middle of story missions.
  • hawksytshawksyts Member Posts: 52 Arc User
    Game keeps crashing after switching caracters, and switching instances at random
  • sleepwalker#8777 sleepwalker Member Posts: 128 Arc User
    of course sompek is crashing too......
    cryptic, how can you do that to us?? why don't you test your software??
    ..almost every update something realy awfull is happenig..
    you could make this game easily 10x better, if you just would focus more on bug-fixing
  • solovan144#6909 solovan144 Member Posts: 6 Arc User
    Seems that everytime the game needs to go through a loading screen it'll just randomly crash
  • sleepwalker#8777 sleepwalker Member Posts: 128 Arc User
    tryed to reinstall the game (and also deleted my settigs file).. didn't helped
  • xxwraithxx#2160 xxwraithxx Member Posts: 2 Arc User
    This is ridiculous. An entire workday on server maintenance, an update to install, and the game is now the worst it's been I began playing it. In the 2 days following the maintenance/update STO crashed 8 times, and the trend continues as it crashed yet again a few minutes ago, hence this comment. Quality Control is not a myth , not an urban legend.
  • atomtime#8279 atomtime Member Posts: 3 Arc User
    Mine keeps crashing every few hours got pissed when it crashed and I was on wave 32 in the arena and going strong. So I filed a report and this is what they told;

    Hello,

     

    Thank you for contacting us.  If you are experiencing network issues when playing our games from a console there's very little that we can test for from the console itself, but if you have access to a PC we can dig deeper into your network and advise you better.  For in-depth networking help for your console alone you will need to talk to Sony or Microsoft directly.

     

    There are some simple things you can try on your own to improve your connection.  If your console is connected to your network over Wi-Fi please try to use a hard-wired connection.  If that's not possible please note your console's location in relation to your wireless router.  Wi-Fi signal is emitted from the router up and out, like a mushroom shape, so you never want to be located in a room directly below the router.  The number of, and thickness of walls will also degrade the Wi-Fi signal considerably.  Older homes may have brick walls or extremely thick plaster that could disrupt the signal.  Appliances can also play a huge part, so try not to have the kitchen in between your console.


    I know for a faces it a not my internet and the code ce-38700-8. On the PlayStation tells me to update the game. Which I did and this is what is happening. Before the last update that took for 12 hours to finish my game never crashed once.

    I wish they would.man up and say sorry we goofed up and are plan to fix and make it up to you players.
    They still have not fixed the basic small stuff in the game. How many of you notice when mining or that it says at the top to use your arrow buttons. I swear on my control its use the joy stick. How about you?
  • atomtime#8279 atomtime Member Posts: 3 Arc User
    So please file on the support page every time it crashs. If we do maybe someone will hear use and do something besides blame us!!!

    Stand and be heard!!!
  • sleepwalker#8777 sleepwalker Member Posts: 128 Arc User
    edited October 2017
    it would be fixed within 5 minutes, if opening lockboxes would cause a crash lol

    btw.. DEFINITELY reboot your console before you go to sompek!!
    that way i can play one game without crashing.. but only 1 time.. had a crash for trying to play it 2 times in a row without reboot
  • croesiscroesis Member Posts: 10 Arc User
    > @atomtime#8279 said:
    > So please file on the support page every time it crashs. If we do maybe someone will hear use and do something besides blame us!!!
    >
    > Stand and be heard!!!

    I've sent many, many reports at the CE-38700-8 error screen. Unfortunately these reports go to Sony, not Arc and I doubt that Sony are wanting to bug Arc as much as we are!
  • tmghost7729#8985 tmghost7729 Member Posts: 455 Arc User
    They acknowledged on Reddit that they know about it and are going to fix it.
  • solovan144#6909 solovan144 Member Posts: 6 Arc User
    Yeah, I got a message from ambassadorkael that their looking into it
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