test content
What is the Arc Client?
Install Arc

STO Character Copy not working

johnbr216johnbr216 Member Posts: 80 Arc User
Hey just wanted to report the Character copy is not working for me since 8/12/2016. I am getting a 502 Bad Gateway.

Dua059q.jpg

Cryptic Lifetime account since Thursday, January 21, 2010
2311 days and counting.

Comments

  • macair99macair99 Member Posts: 7 Arc User
    Same to me
  • silver9575silver9575 Member Posts: 1 Arc User
    Same
  • primar13primar13 Member Posts: 1,896 Bug Hunter
    edited August 2016
    Hmmmm....

    Hey-O!

    I think there is a larger issue at play here. I've noticed that when I try and access the page, which does load up for me in ARC, I am asked to Sign Up for access to the tribble server. Something I have not had to, nor should I have to do as I am a lifetime Subscriber. I think there may be an issue, or maybe even an update to how tribble access is being controlled right now. Once I do hit the Sign up button, I receive the Gateway error you are all receiving.

    I will look into this and pass this along the Bug Basher Channels to the Dev team.

    I shall keep you all apprised.
  • johnbr216johnbr216 Member Posts: 80 Arc User
    Hey Primar,

    yeah I can report that as well. I don't know if my browser cashe wasn't cleared, or I just happened after they made change. And if you do click on sign up it takes you back to the Bad Gateway.

    GN3zBIp.jpg

    And supporting your theory, i get the same message on other games [Champions Online]....so it might have been a global change meant for another game...that screwed up the sto char copy portal....
    Cryptic Lifetime account since Thursday, January 21, 2010
    2311 days and counting.
  • tomlalotomlalo Member Posts: 3 Arc User
    Still the same today... lets hope the best.
  • primar13primar13 Member Posts: 1,896 Bug Hunter
    The Devs are aware and this is being worked on.

    All the information that I can provide at this juncture.
  • rtk142rtk142 Member Posts: 613 Arc User
    It's working again, but I'm having a different issue, I can't get to my newer characters because I have too many and it won't let me select them from the drop down list. You used to have to like hit tab I think it was but that doesn't seem to be working anymore. Any suggestions?
    bridges.jpg
    Let us upgrade the Seleya Ceremonial Lirpa and Kri'stak Blade
  • primar13primar13 Member Posts: 1,896 Bug Hunter
    rtk142 wrote: »
    It's working again, but I'm having a different issue, I can't get to my newer characters because I have too many and it won't let me select them from the drop down list. You used to have to like hit tab I think it was but that doesn't seem to be working anymore. Any suggestions?

    At that point, you probably need to start deleting characters.
  • g29#1397 g29 Member Posts: 1 Arc User
    Can anyone please tell me & provide a link for signing up for tribble & redshirt i really want to get on to them but every time i go to the character transfer page it say i have no characters & i have to create one in game & come back but i already have one for sto specific links would be very helpful specifically ones for signing up for those 2 servers please help!
  • revenzerorevenzero Member Posts: 2 Arc User
    Seems like Character Transfer is still down i get the message "There are no test servers available for your account on this game."
  • jansil#1393 jansil Member Posts: 28 Arc User
    I'm getting this error as well.
    5LDlF2OzQv2cfm6gvJbK7NsuAa6NHb5SpuQ8jcxFSxsqru1_qV6oTSKyONcllFD_46lJ3xpzlc3VrCE=w1366-h645
  • revenzerorevenzero Member Posts: 2 Arc User
    I submitted a ticket about it, i figure they disable the character transfer at certain times. but didnt realise this till i deleted my characters, to copy more recent versions over. that have access to more T6 ships. since there is no way to claim account unlocks on tribble.
Sign In or Register to comment.