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The Cyber-bully Issue

tick1tick1 Member Posts: 14 Arc User
I have been in STO for 5+ yrs. From the 1st I started noticing a group who for whatever reason has decided to either run sto in some neo-TRIBBLE like fashion, or to just ruin it period. If the issue was only "cyber-bully troll tools" it wouldn't be any real problem, but its not. They target new players... kids who really don't know much about anything to do with the game who like many of us at the begining didn't even know what things like "erping" meant, or bother to stop and read things like "terms of service"... they are "kids" who are excited to get in and learn and play the game. These "cyber-bullys" will be all helpful and encouraging... at first. Then they will trick new players by introducing them to "emotes"/or request a small favor for a small favor such as lying down or whatever by offering "game candy" anything they can convince them to do which turns out to be a "set-up" because the second a kid just lays down Mr. Helper jumps down and starts doing pushups on him/her. BAM!!! then your surrounded by a group claiming TOS=terms of service violation, shaming the kid in public, most likely costing STO any revenue from a lost player base. Then to top it off they proclaim to 1 and all how they are "cleaning" out all the perverts who wouldn't ever have been perverts if they haddn't been tricked, set up, or entraped to breaking TOS to begin with. I have recently started doing "CYBER-BULLY ALERTS" with helpful hints to help avoid these traps. Then the summer event started. I started throwing out my alerts... i named "no names", no fleets, and didn't spam it... and in this the 3rd day of the event i have been reported on and chat banned for 24 hrs... TWICE!!! btw... naming fleets or people is a useless endeavour as they have many toons, accounts, and fleets to promote this poison into the game.
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Comments

  • duncanidaho11duncanidaho11 Member Posts: 7,980 Arc User
    edited June 2017
    I understand that this level of trolling is very infuriating, but a general post in the forums probably won't help things much (if at all). Maybe a discussion takes place about behavior in the STO community (and what individual players can do if they see TRIBBLE going on.) But once we hit the "report to GM" button in-game the matter is entirely out of our hands. It's up to Cryptic to bring the hammer down where necessary. They probably won't be able to talk about actions taken or the procedures that lead to them (since giving people info on how bans are handed out can potentially help educate people on how to avoid them.)

    Basically, all you can do is be an upstanding community member, PM people before they're taken advantage of, and report bad behavior when you see it. Emotionally venting, while satisfying, may not do more than give satisfaction to any troll who comes here as well. It's another piece of public attention.
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  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    I'm not entirely convinced this game has all many true children playing. Nor that what you describe is what I would characterize as 'cyber-bullying.' Nevertheless, these are serious, and grave matters. Disturbing channels, however, that will just get yourself into trouble, as, indeed, you're disturbing them (as there's nothing they can do about it, so it just creates anxiety).

    So, as duncanidaho11 said, just press that report button. Sometimes I doubt anyone is ever even looking at those reports, but at least you did your part. Not really satisfactory, I know, but that's Cryptic for ya. Were it me, I'd personally do rounds, and perma-ban all those offenders on the spot.
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  • salazarrazesalazarraze Member Posts: 3,794 Arc User
    You're the guy that was spamming zone chat, OP? If you spam chat, you're likely to get reported. I'm not sure exactly how it works but likely after enough reports, you may get some kind of auto temp ban or temp chat ban which interestingly enough is what you said happened.
    When you see "TRIBBLE" in my posts, it's because I manually typed "TRIBBLE" and censored myself.
  • kikskenkiksken Member Posts: 664 Arc User
    Report, and if you happen to see who the target is, tell them how to block these fascists/trolls/bullies, and help them.
    Show them, we're not all like them.
    Klingons don't get drunk.
    They just get less sober.
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  • baddmoonrizinbaddmoonrizin Member Posts: 11,019 Community Moderator
    nabreeki wrote: »
    tick1 wrote: »
    No, we are not doing that. I agree that cyberbullying is a wretched, cowardly act, and worthy of a discussion. But if you started this thread to rile up Dentals, then I will shut this **** down right now. - BaddMoonRizin

    Let's not name and shame in our mod posts, please!

    Bad wasn't shaming anyone, he's just doing his mod duties and tiring to stop a thread from derailing and being used to attacking individuals and groups.

    It was exactly this. I didn't make the accusation, I removed it.
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  • risian4risian4 Member Posts: 3,711 Arc User
    Got to say over 7 years in game and I never once got badly bullied or harassed. Sure the one Anti Furry liner once in a blue moon or less at a random encounter, sure.
    But that and any slight single attempt at bulling I see heading towards me and " click * on ignore and move on with the game. Otherwise never gave them a chance to continue into full scale harassment. =3

    I've been playing Caitians for years and the only anti-furry comments I've seen, were made on the Forum. Never had any trouble in-game.

    In general: this whole thing the OP is describing sounds a bit farfetched. I'm not saying that it cannot be true, but some things sound very unlikely.
  • brian334brian334 Member Posts: 2,219 Arc User
    edited June 2017
    Report the bully, support the victim.

    In chat about all you can do is point out the offensive behavior and start an argument. In PMs you can discuss issues.

    When you see bullying, do not hesitate to inform the bully in a PM that not only are you a witness, but that you have screenshotted the conversation and filed a report. Absolutely do not allow the bully to bait you into actions which he can then report. Don't argue, don't give TRIBBLE for tat, don't try to get the bully to mend his ways. Be simple, forthright, and absolute in your statement, then drop the discussion with the bully. If you allow yourself to be drawn into a dirty dozens contest, the bully can screenshot and report you.

    When you see a victim, or a player who perceives himself to be a victim, encourage the player to report and ignore, and to continue playing so he can meet the really great Trek fans who play here. In any group there are going to be jerks. Help a new guy laugh at the bully and move on and you might just make a new friend.

    1) Screenshot the infraction(s)
    2) Report the infraction(s)
    3) Reassure the victim(s)

    Do Not Attempt To Punish Infractions!

    First you have no power to do so, second you have no authority to do so. Third, it leads to the same behavior you dislike seeing when a bully does it to someone else. Don't become a part of the problem.
  • brian334brian334 Member Posts: 2,219 Arc User
    Screenshot and report. Every time.

    You cannot effectively fight back in any other way.

    Remember that the goal of these people is to exert power over you, and that can only happen if you let it. They get their jollies by getting an emotional reaction from you. The worst outcome from the bully's point of view is to simply be ignored. They want to feel superior to you by forcing you to act a particular way. They want to get a reaction from you. Ignoring them makes you an undesireable target.

    But ignoring a jerk isn't always easy. If you must respond, respond in a way that shows boredome as opposed to anything that feeds their superiority complex. As an example, try this:
    "I have to give you credit for persistence. It is encouraging to see someone who has failed so many times keep trying. I am glad to see the Wyle E. Coyote School Of Roadrunner Catching is still metriculating new talent, and I hope that one day you will catch your bird. Until then I must screenshot and report your behavior and put your name on Ignore."
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  • dancel08#7157 dancel08 Member Posts: 10 Arc User
    edited June 2017
    There is at least one well organized ERP/Troll gang based on Risa. There are probably more than one but I know of one for sure.

    Here is a story I want to share. My young daughter went to Risa recently. She knew the event was happening soon. She was excited.

    She just beamed in when this ERP’ing Troll Sh_t Bag starts talking trash to her.

    >> Kathrine Janeway@xxxxxxxx <<

    She ignores him and continues playing. This player and his gang griefed and abused her for 10 minutes before she had to leave. My daughter never said a word in Zone Chat but was Muted...

    This guy and his gang should be ashamed of themselves.

    This is a well organized ERP/Troll Gang with many Alts to hide from Cryptic and TOS violations.
  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    There is at least one well organized ERP/Troll gang based on Risa. There are probably more than one but I know of one for sure.

    Here is a story I want to share. My young daughter went to Risa recently. She knew the event was happening soon. She was excited.

    She just beamed in when this ERP’ing Troll Sh_t Bag starts talking trash to her.

    ....

    She ignores him and continues playing. This player and his gang griefed and abused her for 10 minutes before she had to leave. My daughter never said a word in Zone Chat but was Muted...

    This guy and his gang should be ashamed of themselves.

    This is a well organized ERP/Troll Gang with many Alts to hide from Cryptic and TOS violations.


    While I sympathize with your daughter, naming and shaming -- however understandable -- is not allowed on this forum. Best edit out the name. Just sayin'.
    3lsZz0w.jpg
  • silverlobes#2676 silverlobes Member Posts: 1,953 Arc User
    meimeitoo wrote: »
    There is at least one well organized ERP/Troll gang based on Risa. There are probably more than one but I know of one for sure.

    Here is a story I want to share. My young daughter went to Risa recently. She knew the event was happening soon. She was excited.

    She just beamed in when this ERP’ing Troll Sh_t Bag starts talking trash to her.

    ....

    She ignores him and continues playing. This player and his gang griefed and abused her for 10 minutes before she had to leave. My daughter never said a word in Zone Chat but was Muted...

    This guy and his gang should be ashamed of themselves.

    This is a well organized ERP/Troll Gang with many Alts to hide from Cryptic and TOS violations.


    While I sympathize with your daughter, naming and shaming -- however understandable -- is not allowed on this forum. Best edit out the name. Just sayin'.
    I think that policy really needs to be reviewed and revised. All the collecting communities which I've belonged to over the years, have always encouraged naming and shaming, so as to prevent n00bs and the unwary falling victim to abuse, bullying, trolls and or scammers. Like BMR said, it is a wretched, cowardly act, and all a rule about not naming and shaming does, is enables it to happen, and for those who do so, to do so knowing full well that they won't be held accountable, but actively protected by the community itself, which effectively silences the victim :-\

    Distinctions definitely need to be drawn between instances of someone simply having a disagreement with or vendetta against someone else, and badmouthing them on forum, and someone giving specific, screenshot examples which show the kind of harassment which folks are reporting here.

    When I play, the chat window is minimized. The only way I can articulate my view of the game, is that I don't consider myself as playing a multiplayer game which requires cooperative play, but that I'm playing a game which has multiple players playing independently at the same time, so I pretty much ignore everyone else around me, and just do what the mission/task I'm doing, requires me to do :D

    All the time a community rule enables perpetrators of this behaviour, it will continue :( People will continue to be griefed, and their only recourse is to report the incident after the event. Personally, I'd rather see a change in policy to make the game a bullying-free zone. Somewhere where people either know, or can find out, who to avoid (or better yet, just Ban Them from the game altogether) Many collectors forums will have lists of 'trusted dealers' so people know who is reliable to transact with, and while there isn't a corresponding 'wall of shame' of people to avoid, open conversation allows people to quickly pick up on who not to approach :)
    "I fight for the Users!" - Tron

    "I was here before you, I will be here after you are gone. I am here, regardless of your acknowledgement or acceptance..." - The Truth
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  • brian334brian334 Member Posts: 2,219 Arc User
    There is at least one well organized ERP/Troll gang based on Risa. There are probably more than one but I know of one for sure.

    Here is a story I want to share. My young daughter went to Risa recently. She knew the event was happening soon. She was excited.

    She just beamed in when this ERP’ing Troll Sh_t Bag starts talking trash to her.

    >> Kathrine Janeway@xxxxxxxx <<

    She ignores him and continues playing. This player and his gang griefed and abused her for 10 minutes before she had to leave. My daughter never said a word in Zone Chat but was Muted...

    This guy and his gang should be ashamed of themselves.

    This is a well organized ERP/Troll Gang with many Alts to hide from Cryptic and TOS violations.

    Screenshot, report, and ignore.

    And explain to your daughter that bullying is a mental illness usually caused by trauma, especially trauma from being a bullying victim. Bullies only have the power you give them; otherwise, they are just annoyances. No one 'deserves' to be bullied, and nothing you can do can cause someone to bully you. They act as they do because they are damaged, not because they are responding to anything you did.
  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    tick1 wrote: »
    And i repeat... its funny how you can complain about name shaming when no names were used but can excuse cyber-bullys who are actually cyber-bullying


    Yeah, no. Merely a friendly reminder that 'naming & shaming' is not allowed here, and only tends to get the poster doing so in trouble. Kinda what happened to you on that channel, isn't it? If you really want to do something about it, follow the right path: report them. Not that I wish more couldn't be done, but there it is.
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  • risian4risian4 Member Posts: 3,711 Arc User
    edited June 2017
    There are good reasons why this 'no naming and shaming' rules exist. Only a small part of the playerbase visits the forums and actively posts on here so it would be easy to name and shame someone without the person ever knowing and being able to defend him/herself.

    And indeed, as @meimeitoo said, what you, I or anyone else here think of it ultimately doesn't matter. Even if 99% of the users here wanted to see this rule changed, fact is that it still applies and you better keep that in mind. Or don't, up to you but don't be surprised if it gets you more into trouble than whoever might have been misbehaving in-game.
  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    meimeitoo wrote: »
    There is at least one well organized ERP/Troll gang based on Risa. There are probably more than one but I know of one for sure.

    Here is a story I want to share. My young daughter went to Risa recently. She knew the event was happening soon. She was excited.

    She just beamed in when this ERP’ing Troll Sh_t Bag starts talking trash to her.

    ....

    She ignores him and continues playing. This player and his gang griefed and abused her for 10 minutes before she had to leave. My daughter never said a word in Zone Chat but was Muted...

    This guy and his gang should be ashamed of themselves.

    This is a well organized ERP/Troll Gang with many Alts to hide from Cryptic and TOS violations.


    While I sympathize with your daughter, naming and shaming -- however understandable -- is not allowed on this forum. Best edit out the name. Just sayin'.
    I think that policy really needs to be reviewed and revised. All the collecting communities which I've belonged to over the years, have always encouraged naming and shaming, so as to prevent n00bs and the unwary falling victim to abuse, bullying, trolls and or scammers. Like BMR said, it is a wretched, cowardly act, and all a rule about not naming and shaming does, is enables it to happen, and for those who do so, to do so knowing full well that they won't be held accountable, but actively protected by the community itself, which effectively silences the victim :-\

    Distinctions definitely need to be drawn between instances of someone simply having a disagreement with or vendetta against someone else, and badmouthing them on forum, and someone giving specific, screenshot examples which show the kind of harassment which folks are reporting here.

    When I play, the chat window is minimized. The only way I can articulate my view of the game, is that I don't consider myself as playing a multiplayer game which requires cooperative play, but that I'm playing a game which has multiple players playing independently at the same time, so I pretty much ignore everyone else around me, and just do what the mission/task I'm doing, requires me to do :D

    All the time a community rule enables perpetrators of this behaviour, it will continue :( People will continue to be griefed, and their only recourse is to report the incident after the event. Personally, I'd rather see a change in policy to make the game a bullying-free zone. Somewhere where people either know, or can find out, who to avoid (or better yet, just Ban Them from the game altogether) Many collectors forums will have lists of 'trusted dealers' so people know who is reliable to transact with, and while there isn't a corresponding 'wall of shame' of people to avoid, open conversation allows people to quickly pick up on who not to approach :)


    Totally agreed. In EvE Online, you had actual GM's, on channel, who would take swift and decisive action. Cryptic, otoh, doesn't care.

    'Naming and shaming' isn't entirely benign, though, and could be used to effectuate grudges held towards others (same reason, I guess, why they've always held off on instituting a vote-kick system).

    What we'd really need, is a Report button that doesn't, de facto, get /dev/null-ed. Or GM's on the channels. But Cryptic, like I said, doesn't care. They never have.
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  • brian334brian334 Member Posts: 2,219 Arc User
    Naming And Shaming is a form of bullying.
  • silverlobes#2676 silverlobes Member Posts: 1,953 Arc User
    risian4 wrote: »
    There are good reasons why this 'no naming and shaming' rules exist. Only a small part of the playerbase visits the forums and actively posts on here so it would be easy to name and shame someone without the person ever knowing and being able to defend him/herself.

    And indeed, as @meimeitoo said, what you, I or anyone else here think of it ultimately doesn't matter. Even if 99% of the users here wanted to see this rule changed, fact is that it still applies and you better keep that in mind. Or don't, up to you but don't be surprised if it gets you more into trouble than whoever might have been misbehaving in-game.
    For sure, I understand that, and appreciate what you're saying, but by the same token, bullying shouldn't be enabled. Absolutely, the rule does apply, but it could be revised by the community manager, afterall, we all digitally signed a behavioural contract when we signed up. Disagreements happen, that's life, but actual in-game harassments, I think that may need a tougher stance (despite never seeing any lind of bullying in-game myself)
    "I fight for the Users!" - Tron

    "I was here before you, I will be here after you are gone. I am here, regardless of your acknowledgement or acceptance..." - The Truth
  • risian4risian4 Member Posts: 3,711 Arc User
    Of course bullying shouldn't be enabled - that's why you should report them in-game. It worked for me, there was a time when a troll made it impossible to PUG Infected Ground because he would run ahead and lock everyone out in one of the rooms with a forcefield.

    Eventually enough people reported him and talked about it on here without naming the specific person. I haven't seen him for a long time. It also didn't help of course that he actually joined in on one of the threads to justify his own behaviour, but still.

    Reporting without naming and shaming usually worked for me.
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