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Should new content stop and more focus be put on fixing and optimizing STO for a better experience?

salvation4salvation4 Member Posts: 1,167 Arc User
To be clear, by saying stop new content I dont mean indefinetly stop..But to focus more on fixing and optimising STO for a much better experience..That way with the content launches you can have major improvement patches keeping the player base happy with fewer complaints..
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Should new content stop and more focus be put on fixing and optimizing STO for a better experience? 57 votes

Yes (Fix and optimize with no new content for the time being till fixed)
40%
captainpugwash1arliekkosdragnridrkyle223catnimbullmercgargoylealcyoneserenefergitchuscrooge69farmerlynchsaber1973ah29829282tinkerbelchintraventiansalvation4imperator13#3507cpr#5779shadowwraith#9264dirtytacoz#2346johnsoncraz1 23 votes
No (Dont fix and optimize, but have new content with the current state of STO)
50%
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Maybe/Cant say
8%
ikonn#1068kodachikunojcsteelecoolbatmansovereign010 5 votes
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  • Options
    evilmark444evilmark444 Member Posts: 6,950 Arc User
    No (Dont fix and optimize, but have new content with the current state of STO)
    Stopping all content development to focus on bugs would be a death sentence for the game, especially one that already lacks significant content as it is. Bug fixes don't get people logging in, new content does.
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    salvation4salvation4 Member Posts: 1,167 Arc User
    Yes (Fix and optimize with no new content for the time being till fixed)
    Not saying a complete stop that would kil anything..I have not put it properly in the poll message, but you get the ides....Meant more focus on fixing and optimisation than content..I think STO can handle that much atleast, now..STO is crying out to be fixed and optimised especially with only DX11 capability now..This in my view would also be an ideal time to implement major fixes and optimisations hilst players transition to the dx11 base of the game..STO has the ground work to survive but can become damn good not only by content but by having a stable game..

    New content + unstable unoptimised game = unhappy player base with lots of complaints..
    New content + stable optimised game = happy player base with much fewer complaints..
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    baddmoonrizinbaddmoonrizin Member, Star Trek Online Moderator Posts: 10,347 Community Moderator
    Biased poll is biased. If you had left it yes or no, let people explain why they voted that way, or given more options with yes and no would've been better.

    I say no, because the bug smashers are not the same people as the content developers. By your limited choices, you'd basically be telling a whole department (or more) to sit on their hands while bugs get sorted out.
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    mustrumridcully0mustrumridcully0 Member Posts: 12,963 Arc User
    edited March 2017
    No (Dont fix and optimize, but have new content with the current state of STO)
    No. They can and will do both, as they have been before.

    From a business perspective, it doesn't make sense to focus exclusively on one of these asects. Bug fixes and optimization provide value for customers, content provides value for the customers. How much value they present, and how much they'll cost to implement, will determine prioritization.

    Aside from that, they have a team of game designers, artists and programmers - they need to actually fully utilize that team, and some will be better suited for bugfixing, while others are better for content creation.
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    duncanidaho11duncanidaho11 Member Posts: 7,871 Arc User
    edited March 2017
    No (Dont fix and optimize, but have new content with the current state of STO)
    The devs have address this specifically. The answer is no, it will forever be no. Cryptic balances their content development and bug fixing. They will work on new content, set some time aside to focus on bug fixing, then work on more stuff. That's how their game remains online. They can't just do one or the other because BOTH functions are essential. Without new content, players switch off. Without any bug fixes, players grow frustrated. The solution is an optimization between the two constraints. That's what we have right now. It's the most reasonable approach to development.
    salvation4 wrote: »
    This in my view would also be an ideal time to implement major fixes and optimisations hilst players transition to the dx11 base of the game..STO has the ground work to survive but can become damn good not only by content but by having a stable game.

    Wasting a dev cycle to quash [as many bugs as possible] means nothing for STO long-term. Once development resumes more bugs will inevitably be added (that's what humans do) except the game will have suffered a months-long dry spell (at least) to reach that point. It may be squeaky clean (as opposed to serviceably clean from more balanced bug-bashing) but it'll have lost relevance and players in a highly competitive market. That's not a good exchange.
    Post edited by duncanidaho11 on
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    xyquarzexyquarze Member Posts: 2,114 Arc User
    No (Dont fix and optimize, but have new content with the current state of STO)
    Suffice to say that "until all bugs are fixed" would be akin to "until hell freezes over". Not because Cryptic's devs are bad, but because a game like this can in practice never be bug free.

    And even though that should suffice, all the other stuff: people leaving due to lack of new content, different people working on such issues altogether.

    Also, it seems to me we'd talked this through about a dozen times.
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    ussvaliant#6064 ussvaliant Member Posts: 1,006 Arc User
    I couldn't vote as no option for my opinion. Which is New content (Game has to keep us interested and stay fresh) and bug fixing as they are separate departments.

    I do strongly feel that Cryptic need a far more proactive lead in bug fixing. There's to many in game that have been around for years that have not been addressed, They haven't cleaned up all the bugs released with AOY like the warp in/out during combat, account bank disable when calling in freighter, NPC's not always despawning after being defeated ect.

    The last few patches we have had have been extremely Spartan.

    Sure trying to locate and isolate bugs and fix them is tricky business but it would be nice to know that Cryptic are looking into things as quite frankly and I apologize to the Dev's in that department, I don't know how they are managed and how their time is divided up during the day, but a lot of the patches we get with the odd bug fix in does often feel more like a token effort than a real effort to fix the issues with the game.

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    Hello rubber banding my old friend, time to bounce around the battlezone again, where are all my bug reports going?, out of love with this game I am falling, As Cryptic fail to acknowledge a problem exists, Shakes an angry fist, And from Support all I'm hearing are the sounds of silence.
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    duncanidaho11duncanidaho11 Member Posts: 7,871 Arc User
    edited March 2017
    No (Dont fix and optimize, but have new content with the current state of STO)

    The last few patches we have had have been extremely Spartan.

    The devs cycle through periods of content focus and bug bashing focus. Basically, they work on stuff and once that's done there's a short gap period in which they'll do as much house cleaning as they can (within the limits of time, personnel, and economics.) That's necessary because to fix bugs dev attention is often required. A general purpose QA tester can't do much, for example, with costume clipping. You need a character artist for that.

    Anyway, the patch notes through any short timescale (ex. "last few") are not indicative of how well the overall QA process is working. It just notes that what Cryptic's work (1) varies and (2) requires time to complete. Not every patch note contains new systems or content. Not every patch note contains a bug fix. We don't have a slow, unwavering trickle of any one thing. It tends to spike as Cryptic works through their tasks. We get a lot of everything with a new season, meaty patches after that, and once the pool of completing tasks runs dry we find ourselves in times like this where not a whole lot is going on. But that eventually gives way to the next full or half season, and the cycle (from our point of view) begins again.
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    nikephorusnikephorus Member Posts: 2,744 Arc User
    azrael605 wrote: »
    As has been explained multiple times bug fixea and new content are not done by the same department.

    They have a bug fix department? :D All jokes aside they need to continue releasing new Lockbox/promo and c-store ships to continue making money. Fixing bugs and optimizing the game don't pay the bills.
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    nikeixnikeix Member Posts: 3,972 Arc User
    No (Dont fix and optimize, but have new content with the current state of STO)
    "For the next two weeks we're having the Art Department work on debugging. Because that will be hilarious. However, just to show we understand what a great idea this is, the following two weeks the QA department will be submitting new face maps to be added to the character creator module..."

    Money is a fluid thing. You can reapportion it smoothly. You could for example hire another coder with debugging experience rather than a new digital artist. Existing staff is NOT a fluid thing. You use them for what they're good at or you don't use them at all.
  • Options
    nimbullnimbull Member Posts: 1,564 Arc User
    Yes (Fix and optimize with no new content for the time being till fixed)
    I vote yes because of an experience I had recently. When their Arc client experiences a failure to launch and requires me to wipe and reinstall just to get it to work again that has me worried about the existing issues in STO that have been around for years festering. Bugged emotes, bugged abilities, etc all need fixing and don't seem to ever get done. Eventually that will build up to the point where the game is unplayable.

    Now and then you HAVE to take the horse out of the stall and clean things otherwise you have a terrible mess.
    Green people don't have to be.... little.
  • Options
    davefenestratordavefenestrator Member Posts: 10,524 Arc User
    nikeix wrote: »
    "For the next two weeks we're having the Art Department work on debugging. Because that will be hilarious. However, just to show we understand what a great idea this is, the following two weeks the QA department will be submitting new face maps to be added to the character creator module..."

    Money is a fluid thing. You can reapportion it smoothly. You could for example hire another coder with debugging experience rather than a new digital artist. Existing staff is NOT a fluid thing. You use them for what they're good at or you don't use them at all.

    Exactly. I like to suggest that the janitors fly the airplanes now and then to bring more excitement to air travel, but no one seems to agree with me. Or let the receptionists do heart surgery, what could go wrong?
  • Options
    cidjackcidjack Member Posts: 2,017 Arc User
    No (Dont fix and optimize, but have new content with the current state of STO)
    Who dug up the dead horse so we can all beat it again?
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    gaevsmangaevsman Member Posts: 3,190 Arc User
    No (Dont fix and optimize, but have new content with the current state of STO)
    So far they are doing both, and is incredible difficult to solve bug with all that legacy code laying around, so i understand that they cannot fix everything ASAP
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    leemwatsonleemwatson Member Posts: 5,349 Arc User
    No (Dont fix and optimize, but have new content with the current state of STO)
    Voted no because they can't feasibly do this OP. STO's program is a 'living' thing that is constantly being altered day-in and day-out, not just by the programmers, but by the players themselves to. Bugs are a fact of programming and have been so since programming started decades ago.

    You also don't seem to understand that the 5 Servers are all different beasts too! What works fine on Red-Shirt and Tribble (the test servers) may not work fine on the game servers because the total content of the programming and interactions are different than on the game servers!

    Holodeck has over 140k files. Now just imagine the amount of lines of coding being in their millions!

    Then there's actually fixing the bugs which requires replicating it in the first instance, then sifting through the code (and what it's interactingwith) to find where the issues lie. All this and whether the report is accurate, substantive and detailed, on top of whether the issue actual resides in the code and not in the reportee's system!

    Then there's the issue with people saying, that in a game that has way more content than the extreme cast majority of AAA 'paid for games' (That's over 100 hours of Episodic Content, plus all the other in-game activities), that there is a lack of content!!!

    Cryptic can't satisfy everyone. I, for one, am very satifisied with the game for the most part, including this current Balance Pass. My critisms of the game lie in the Farmville-like and entitled attitude of some players and how ship-combat is currently 'fantastical' in nature. Whilst most of the game is following on from 'canon' the current ship-based action isn't.
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
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    saurializardsaurializard Member Posts: 4,395 Arc User
    During normal times, this "poll" could have a little amount of good points content-wise.

    But just before a known big balance patch that's gonna improve pets, nerf the OP abilities and give engineers a bit more love space-wise, that's a bad timing.

    Besides, bug-fixing and content are handled by different departments even if if they have to interact with the others.
    #TASforSTO
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    seaofsorrowsseaofsorrows Member Posts: 10,918 Arc User
    1. Topic that's already been addressed before.

    2. Biased poll options.


    Seriously, this topic has been covered to death, get over it.
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    jbmonroejbmonroe Member Posts: 809 Arc User
    Seriously--if you don't know how software is developed and how bug fixes are handled, then you shouldn't be asking this question. I know, that sounds pretty darned arrogant, but if you're not in the field, you don't know what's involved, and there are more dimensions than you realize.

    As the man once said: "For Every Complex Problem, There Is an Answer That Is Clear, Simple, and Wrong."

    That includes questions on complex problems.

    I don't mean to be offensive about this, but the question gets asked about four times a year, and the answer will always be the same. It would also be nice if pigs could fly and brown cows gave chocolate milk, but those things won't happen, and the question of stopping development to fix bugs is just about as realistic. Okay, it might not be nice if pigs could fly.
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    starkaosstarkaos Member Posts: 11,556 Arc User
    Stopping all content development to focus on bugs would be a death sentence for the game, especially one that already lacks significant content as it is. Bug fixes don't get people logging in, new content does.

    So much this. MMOs can never stop producing content or they will shut down their servers. Most MMOs fluctuate between a lot of people during an Event or couple of weeks after a major content update and a few people the rest of the time. Which is why grinding like the Duty Officer system, Admiralty system, and Reputation system exists. Also, new content means new lockboxes and new C-Store ships.

    If STO focuses on fixing bugs for a year, then STO players will leave in droves and Cryptic will lose out on money to run the game. The most that bug fixing advocates can get is a change in priorities. So if it is currently set at 75% content and 25% bug fixes, then Cryptic might be able to set it to 50% content and 50% bug fixes. Have no idea about the actual results, but I expect the focus on bug fixes is between 25% to 50%.
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    warpangelwarpangel Member Posts: 9,427 Arc User
    No (Dont fix and optimize, but have new content with the current state of STO)
    Better question would be "should people stop (re)posting this stupid old question?"

    And the answer would be "yes."
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    crypticarmsmancrypticarmsman Member Posts: 4,113 Arc User
    What 'new' content of late? We've had what - 1 new mission in the last 6 weeks or so? And right now they ARE concentrating on nerfing both the Ground and Space powers, so be careful what you wish for.
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    starkaosstarkaos Member Posts: 11,556 Arc User
    edited March 2017
    jbmonroe wrote: »
    It would also be nice if pigs could fly and brown cows gave chocolate milk, but those things won't happen, and the question of stopping development to fix bugs is just about as realistic. Okay, it might not be nice if pigs could fly.

    Pigs can fly. It is just in the same way that most humans fly. Although, it would be interesting to put pigs in a hang glider or rocket and see how they do.

    https://www.youtube.com/watch?v=MWvevkE0kAI
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    gaevsmangaevsman Member Posts: 3,190 Arc User
    No (Dont fix and optimize, but have new content with the current state of STO)
    Still better turn rate than a Bortas
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    docbrown#0652 docbrown Member Posts: 124 Arc User
    Yes (Fix and optimize with no new content for the time being till fixed)
    What new content? We get one episode a month and two reputation sets a year.
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    starkaosstarkaos Member Posts: 11,556 Arc User
    What new content? We get one episode a month and two reputation sets a year.

    So if they focused on bug fixing, then we wouldn't even get that.
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    docbrown#0652 docbrown Member Posts: 124 Arc User
    edited March 2017
    Yes (Fix and optimize with no new content for the time being till fixed)
    Well if they don't focused on bug fixing the game will stop working properly. Nobody wants to play a game thats buggy beyond belief.
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    starkaosstarkaos Member Posts: 11,556 Arc User
    Well if they don't focused on bug fixing the game will stop working properly. Nobody wants to play a game thats buggy beyond belief.

    There are different types of bugs. Bugs that are just an inconvenience, bugs that affect only a limited number of people, bugs that make certain parts of the game unplayable, and bugs that make the game unplayable.

    Bugs are constantly fixed in the game and each bug is given a priority based on its difficulty and urgency. Cryptic like most other games doesn't make a choice between new content and fixing bugs. New content just means there are new bugs to fix as well. STO has been around for 7 years and while certain bugs have irritated a lot of players, it has never stopped working properly for more than a few hours or became buggy beyond belief.

    If a bug makes the game unplayable for a good portion of the players to all the players, then it will be fixed right away or the bugged patch will be removed and the game restored to its previous condition. That can also happen with game-breaking exploits like the Economy is swamped with Dilithium similar to what happened in Neverwinter's Caturday. If a bug makes the game unplayable to 20 people, then it might take a few weeks or months to fix. A bug that has a hole in the map for a single mission that is extremely easy to miss might never get fixed.

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    jiralinriajiralinria Member Posts: 108 Arc User
    No (Dont fix and optimize, but have new content with the current state of STO)
    Agreed with starkaos.
    I have rarely found any bugs at all (I'm playing since beta), and if I did find a bug it has never been game breaking.
    So I am strongly against only fixing "bugs", I want new content frequently.
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