Im posting here hoping a dev or someone similar reads this ,My one friend who plays this game a lot like I do has had this bug where his specialisation points do not work ,he cant spend them nor can he aquite new ship traits . He has tried several times with tickets but nothig is done or has no real responce on the matter . If its a cosmetic glitch or something similar waiting for a solution is fine but this is gamebreaking . Hes given up on the game now cos its been about 9 weeks, surlly there is some sort of solution ,reset his specialisation points or something. Please help us.
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Edit - In fact here's one from the other day where someone was having a similar problem with ship traits. http://www.arcgames.com/en/forums/startrekonline/#/discussion/comment/13155076?sso=eyJ1bmlxdWVpZCI6Ijg4ODQ1NDI0IiwibmFtZSI6Im1hdHRhdWtldHQiLCJlbWFpbCI6Im1hdHRoZXdhdWtldHRAZ21haWwuY29tIiwicGhvdG91cmwiOiJodHRwOlwvXC9pbWFnZXMtY2RuLnBlcmZlY3R3b3JsZC5jb21cL2FyY1wvZmVcL2FhXC9mZWFhNTVhOTliN2QxNWE2OWVkYWUyZTBmMTUyMWVkYTE0NjIwMTg1NTMuanBnIiwicm9sZXMiOiJNZW1iZXIiLCJjbGllbnRfaWQiOiIxNDQzOTY4OTgxIn0=+c8b2bbd51f9c5516f4ccf091606e8ce34efc700e+1486206782+hmacsha1