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Forums > Home› Support› Graphical and Sound Issues

Direct3D 11 Question

maxwilsonmaxwilson Member Posts: 61 Arc User
in Graphical and Sound Issues
I'm getting the message every time I launch that Direct X will no longer be supported after March. How do I check to see if I'm updated to the newest version? I know it's a windows update. My system is all new, except I'm on 7 Ultimate. Or is there a windows update I can just update and do it, or is this message being shown to everyone and I may not even have to worry about it?
Veteran lifer since the beta.

Comments

  • imperatorpaveliimperatorpaveli Member Posts: 346 Arc User
    edited January 2017
    You can run dxdiag (windows key + R, then type dxdiag and hit Ok) and it'll show you which version of directx you're running.

    This message in the launcher will not appear if you are running dx11, so if you see it you won't be able to play STO past March 1st unless you update your machine's directx to 11 or better.

    This also applies to winxp users, although they have to upgrade to a minimum of Vista or 7 I believe.

    Edit: changed "run" to "Ok" because that's what the dialog box says.
  • arionisaarionisa Member Posts: 1,421 Arc User
    Open a command prompt and run dxdiag. The last entry on the system tab (default) tells you your comupters current DX version.

    As for the prompt when you launch the game. I personally have not seen that prompt since I deleted the DX9 command switch from the launcher options and set my in game options to DX11.
    LTS and loving it.
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  • stee1maxstee1max Member Posts: 227 Arc User
    Software specs are irrevelant, pretty much any Windows 7 system is already at DirectX 11, regardless of the processing device. What mattes is the hardware capability - it will not run on DX9-only devices, and I am pesonally not sure there is any DX10 renderer hooked up along DX11 (which means such cards as Geforce 8 and ATI HD 3000/4000 will be non-capable). In your case your GPU should be exceeding or matching the following specs:

    Nvidia: GTX400 series or newer;
    AMD: HD5000 series or AMD K8 APU, or newer;
    Intel: HD4000/2500 (Ivy Bridge), or newer.
  • rjewkesrjewkes Member Posts: 237 Arc User
    Correction here steelmax, the dev post/blog on this noted that the amd hd 3k/4k will work as long as they support 10.0 features

    however if you can afford it an upgrade to a dx 11 or better card and one with atleast 2 gigs of video ram.
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    Formerly Jewkesman Member from Nov 2009!
  • stee1maxstee1max Member Posts: 227 Arc User
    Oh, even better, meaning they will have the DX10 backend. So, any ancient junk from 2008 onwards will still be able to run the game, although I have my doubts for tessellation and the new lighting.
  • javitrekejavitreke Member Posts: 4 Arc User
    Hola mi consulta es que tengo windows 10 ylosdrives actualizados de la placa de vídeo pero cuando lo pongo en DirectX 11, el juego se bloquea y se reinicia' solo lo puedo usar con directx9. Me podrían ayudar
  • lucho80lucho80 Member Posts: 6,600 Bug Hunter
    edited January 2017
    javitreke wrote: »
    Hola mi consulta es que tengo windows 10 ylosdrives actualizados de la placa de vídeo pero cuando lo pongo en DirectX 11, el juego se bloquea y se reinicia' solo lo puedo usar con directx9. Me podrían ayudar

    Si tienes los drivers de la tarjeta de video actualizados y el juego no quiere fincionar, trata "Safe Mode" en las opciones en el "launcher". So eso no funciona, quizas podiras reinstalar el juego.

    No se de que pais eres, pero se que fuera de EEUU hay muchas copias de Windows ilegales corriendo y causan problemas.

    P.S. Yes people, I am a fluent Spanish speaker and it's my first language.
  • javitrekejavitreke Member Posts: 4 Arc User
    Mi windows 10 es original, pero cuando actualice los driver de la placa de video hd radeon 6570, tiene el directx 12, puede ser ese el problema?
  • javitrekejavitreke Member Posts: 4 Arc User
    Mi ingles tampoco es bueno por eso no lo uso. pero se entiende perfecto.
  • javitrekejavitreke Member Posts: 4 Arc User
    Soy de argentina
  • kingpin1989kingpin1989 Member Posts: 10 Arc User
    stee1max wrote: »
    Oh, even better, meaning they will have the DX10 backend. So, any ancient junk from 2008 onwards will still be able to run the game, although I have my doubts for tessellation and the new lighting.

    GTX 260 (Dell OEM crappy version) here, after getting the message and switching to Dx11 I can no longer see, or have problems with:
    - Icons above NPCs
    - Torpedoes
    - Mortar cannon projectiles
    - Shield generator shields: it's just one complete blue haze, can barely see anything through em.
    - and probably more than I haven't bothered to check.

    I haven't changed any graphics settings, theyre set to the high with the sliders, then shadows set to low afterwards as that would always cause massive frame drops for me.

    KingPin
    11 August 2008
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