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Forums > Home› Support› Graphical and Sound Issues

Game not playable

thomasp94232thomasp94232 Member Posts: 129 Arc User
in Graphical and Sound Issues
Game is not playable since the patch due to graphics issue. See photo.
System Specs: Windows 10 (fully patched) Intel i7, 16GB memory, SSD, AMD Radeon R9 390 (current drivers)

Untitled_zpsgwyezvi0.jpg

I've been here since beta

Comments

  • rossclansforce1rossclansforce1 Member Posts: 400 Arc User
    You actually have a little more detail than mine. I also see eyeballs walking around like ghosts. It is disturbing...
    [img]>:)[/img]

    Click to Join armadafleet.org/
  • snowwolf#0563 snowwolf
    snowwolf#0563
         Member Posts: 1,018 Arc User
    I don't want to be one of those people but..

    I also had these kind of issues in not just Star Trek Online but a number of other games. Missing, flickering textures. Bad shadows, bad lighting models.. Horrible frame rates even though the card and the system was good enough.

    Then one day I gave Ati/Amd the "Go TRIBBLE yourself". Switched over to only using Nvidia graphic cards. Never had a problem ever since.

    Even Intel HD graphics are more sturdy.

    But AMD/ATI cards seem to have a horrible time rendering games these days. I mean it works, untill something is changed or patched. Then the game just breaks for AMD/ATI cards.. But works fine for Nvidia players, lol.

    Another example is Saints Row 3.. Had the ATI logo on the box and everything. Played much better on Nvidia, didn't even render properly on AMD/Ati cards. Much similar to your STO issue.

    All I can say is try different drivers, if not open a ticket. You could also try getting help from AMD/Ati support.
  • avengerclassavengerclass Member Posts: 6 Arc User
    I had the same problem. I went into my "display" setting and changed my graphics card to "auto" because for some reason it was using Direct X9 and my graphics card instead of dx11 that's on my machine. It worked for me, not sure if it'll help you, though.
  • busterdude12busterdude12 Member Posts: 5 Arc User
    got mine to work i turned off ambient occlusion and depth of field and set the lighting quality to low and it works
  • thomasp94232thomasp94232 Member Posts: 129 Arc User
    Thanks for the help guys! Changing Directx from 9 to auto and restarting the game fixed the issue. I thought it was a STO issue since it was fine before the winter event patch but I guess not.

    I've been here since beta
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