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Scheduled Maintenance [November 17, 2016]

Greetings Captains!
We will be having a maintenance tomorrow 11/17 at 7AM Pacific for 2.5 hours. You can find our patch notes here.

=/\=
We value your feedback and want to help direct it to the right locations. Please check the following link to redirect to the best sub-forums to post your replies.
Experiencing a Gameplay Bug with our latest patch? Please click this link to be taken to our Gameplay Bug Report Section to file your reports.
Thank you for the assistance!
The Star Trek Online Team
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Comments

  • sunfranckssunfrancks Member Posts: 3,925 Arc User
    Another maintenance?
    Fed: Eng Lib Borg (Five) Tac Andorian (Shen) Sci Alien/Klingon (Maelrock) KDF:Tac Romulan KDF (Sasha) Tac Klingon (K'dopis)
    Founder, member and former leader to Pride Of The Federation Fleet.
    What I feel after I hear about every decision made since Andre "Mobile Games Generalisimo" Emerson arrived...
    3oz8xC9gn8Fh4DK9Q4.gif





  • turbomagnusturbomagnus Member Posts: 3,479 Arc User
    Resolved an issue that was causing “Uneasy Allies” to reward kit frames at Epic quality.
    They will now be awarded at Very rare quality.
    Existing kit frames will not be affected.

    Does this fix mean that something has also been done regarding the locked-out low level kit frames?
    "If you can't take a little bloody nose, maybe you ought to go back home and crawl under your bed. It's not safe out here. It's wondrous, with treasures to satiate desires both subtle and gross; but it's not for the timid." -- Q, TNG: "Q-Who?"
    ^Words that every player should keep in mind, especially whenever there's a problem with the game...
  • indysharkindyshark Member Posts: 1,549 Arc User
    Can you explain this change please? Will we lose any items that have expired?

    Old mail sent by the Exchange to the player’s mail inbox will be removed upon logging in.
  • crypticspartan#0627 crypticspartan Member Posts: 847 Cryptic Developer
    indyshark wrote: »
    Can you explain this change please? Will we lose any items that have expired?

    Old mail sent by the Exchange to the player’s mail inbox will be removed upon logging in.

    The deletion is for old or read exchange mail that does not contain items. You do not run the risk of losing items.
  • nightowl2002nightowl2002 Member Posts: 10 Arc User
    edited November 2016
    What counts as "Old mail" from the Exchange? How old is old? Will this removal delete all "Old mail", or are Exchange messages that have items attached safe from deletion?

    Edit: Thanks crypticspartan, for the explanation. I must have hit submit just after you did.
  • sgtfloydpepper#7911 sgtfloydpepper Member Posts: 1,111 Arc User
    edited November 2016
    Account-bank access still broken with the S.S. Azura (and Rom/KDF versions)? Been waitin an awful long time.
    1xe027q.png
  • caseyk#1360 caseyk Member Posts: 19 Arc User
    Why is there no mention of a fix for turn rate yet on the ps4 patch notes for tomorrow, it's been broken for over two months now, listen to the player base we want the game fixed before adding new content, fix our escorts!
  • skullblits#4627 skullblits Member Posts: 1,273 Arc User
    cryptic spartan replied saying it's fixed. to someone who asked on reddit
  • crypticspartan#0627 crypticspartan Member Posts: 847 Cryptic Developer
    edited November 2016
    cryptic spartan replied saying it's fixed. to someone who asked on reddit


    The following issues are also fixed in the console patch, and I can ask about more if they come up:

    • The issue preventing many items, especially from sets, being upgraded.
    • Romulan characters not being able to spend skill or specialization points
    • The issue causing characters or enemies to be invisible after cutscenes
    • The Turn rate bug.

    Edit: This is the PC thread still. Those fixes mentioned are for console (as the issues do not currently exist on PC).
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  • caseyk#1360 caseyk Member Posts: 19 Arc User
    Thank God about time thank you so much for passing that along
  • skullblits#4627 skullblits Member Posts: 1,273 Arc User
    yaay happy. thanks cryptic spartan
  • nouveaux#3659 nouveaux Member Posts: 29 Arc User
    Wait you guys can fix the problem with players getting Gold items but you can't FIX THE DAMN PROBLEM WITH MY UNIFORM SELECTION??? I BOUGHT OUTFITS AN CAN'T DAMN USE!
  • girl5generati0ngirl5generati0n Member Posts: 1 Arc User
    Are you guys also looking into characters that are unable to equipped their kits because of an "invisible" item that is stuck in the kit slot, I have been unable to equip any kits for almost a month now due to that issue.
  • whamhammer1whamhammer1 Member Posts: 2,290 Arc User
    I wish Cryptic would fix the fact that my Command Assualt Cruiser code isn't being accepted by the game, even after dloading the Arc launcher, and properly typing the code!
  • turbomagnusturbomagnus Member Posts: 3,479 Arc User
    Are you guys also looking into characters that are unable to equipped their kits because of an "invisible" item that is stuck in the kit slot, I have been unable to equip any kits for almost a month now due to that issue.

    Still waiting for a word on that, myself...
    "If you can't take a little bloody nose, maybe you ought to go back home and crawl under your bed. It's not safe out here. It's wondrous, with treasures to satiate desires both subtle and gross; but it's not for the timid." -- Q, TNG: "Q-Who?"
    ^Words that every player should keep in mind, especially whenever there's a problem with the game...
  • sorvikcorsairsorvikcorsair Member Posts: 23 Arc User
    How about word one what you guys broke with Lighting 2.0 that causing some systems to crash when changing maps? I haven't been able to complete a single mission since this change as when changing maps from space to ground or ground to space I will sometimes crash, then when I get back in the mission has restarted!
    The Wild Bunch - The House of Souless

    Sorvik Corsair : KDF Reman Engineer
    Ev'leen Girosh: 6th Trill Host to the Girosh Symbiot. KDF Tactical Commando
    TWB KDF Division XO
  • koyejakoyeja Member Posts: 18 Arc User
    cryptic spartan replied saying it's fixed. to someone who asked on reddit


    The following issues are also fixed in the console patch, and I can ask about more if they come up:

    • The issue preventing many items, especially from sets, being upgraded.
    • Romulan characters not being able to spend skill or specialization points
    • The issue causing characters or enemies to be invisible after cutscenes
    • The Turn rate bug.

    Edit: This is the PC thread still. Those fixes mentioned are for console (as the issues do not currently exist on PC).


    Turn rate bug does exist on PC, hope you will fix it too:

    http://www.arcgames.com/en/forums/startrekonline/#/discussion/1224065/ship-turn-rate-buged-using-controller-pc
    http://www.arcgames.com/en/forums/startrekonline/#/discussion/1224612/yay-now-turning-bug-on-pc
  • lonelydatacube#5161 lonelydatacube Member Posts: 3 Arc User
    edited November 2016
    Will... turn... rate... bug... be... fixed?
    Figured I'd break it down for you simpletons.

    42 days.
    Keep messing with us clowns.

    Your game is "Free to download" tired of you developers hiding behind the label of "Free to play" label these days to legally excuse your incompetence and laziness. If your game was F2P then how are you able to sell Lifetime Subscriptions?

    Get no pity on console, and @LaughingTrendy has already given the impression that someone royally screwed up the 15th, so how about a damn apology?

    Do us a favor and sell the rights of STO to a better company, perhaps Bethesda. Watch how much caring publishers and developers make off of a franchise game.

    MMOTANK will always get my money over yall.
  • avoozuulavoozuul Member Posts: 3,215 Arc User
    edited November 2016
    I really wouldn't sell it off to Bethesda because of how they keep dumbing down their well known game series sequels from RPG's to Action-Adventure's.
    I stream on Twitch, look for Avoozl_
  • iceman#0849 iceman Member Posts: 59 Arc User
    http://www.arcgames.com/en/games/playstation/star-trek-online/news/detail/10269943-star-trek-online:-fleets-coming-november-17th!

    Thank you for talking. Next time just to it a bit earlier. We don't want perfectionism, but transparency and honesty.
  • speedystrekspeedystrek Member Posts: 41 Arc User
    How about fixing my still blacked out items in my mail. There is no reason to remove old mails sent by the Exchange.

    Unbelievable changes, while there are still so many problems and bugs in the game who need attention.
    7mf4rl12.png
  • gonaliusgonalius Member Posts: 893 Arc User
    How about fixing my still blacked out items in my mail. There is no reason to remove old mails sent by the Exchange.

    Unbelievable changes, while there are still so many problems and bugs in the game who need attention.

    The old mail still being in the system could be causing other problems - Companies don't tend to make changes like this for no reason.
  • totenmettotenmet Member Posts: 592 Arc User
    I am not happy at all that mail items get deleted without my approval.

    In case storage space is an issue on the Cryptic Servers, an option to store mail locally on the customers PC should be an option for paying customers at least.
  • salvation4salvation4 Member Posts: 1,167 Arc User
    edited November 2016
    Da f?!?!?!?!?
    We will be performing shard maintenance on November 16 from 7-9:30 AM Pacific (15:00-17:30 UTC).

    Are we temporal agents?!

    -No fix for transwarp to the alpha quad..
    -No fix for the horrid UI lag..
    Adrian-Uss Sovereign NCC-73811 (LVL 65 FED ENG) UR/E MKXV Fleet Intel Assault Cruiser (April 2012) (Main)
    Adu-Uss Firefox NCC-93425-F (LVL 65 FED AoY ENG) UR/VR MKXV Fleet Intel Assault Cruiser (July 2016)
    Jean-Uss Seratoga Ravenna (LVL 60 FED Delta ENG) UC/R MKVI Bajoran Escort (April 2018)
    Dubsa-RRW Mnaudh (LVL 50 FED allied ROM Delta ENG) Warbird (May 2018)
    Marop-IKS Orunthi (LVL 50 KNG Delta ENG) BoP (May 2018)
    Kanak'lan-TRIBBLE (LVL 65 DOM Gamma ENG) TRIBBLE (June 2018)
  • alcmaeonidaealcmaeonidae Member Posts: 61 Arc User
    Are you guys also looking into characters that are unable to equipped their kits because of an "invisible" item that is stuck in the kit slot, I have been unable to equip any kits for almost a month now due to that issue.

    Whether you can play the game isn't important. That's why it takes so long. On the other hand, the possibility you might get an epic quality kit without having to grind for it is a top priority bug to fix.
  • tomoyo247478tomoyo247478 Member Posts: 1 Arc User
    Utterly disgusted by the sloppy fixes and the many days of delays to just resolve some simple yet critical issues, e.g. (kits unable to be equipped, turn rate bug, outfits unable to be equipped after purchase), for your info, there are many people who used their hard earned money on this game, and yet have to put up with this kind of bugs and sloppy & slow support, this is not the way to conduct business, customers are not satisfied and complained and the crisis management is not competent to resolve it efficiently. if STO going to run in the long term, you(developers) have seriously need to do something about your team and the way they handle a crisis.
  • nandospcnandospc Member Posts: 1,260 Arc User
    indyshark wrote: »
    Can you explain this change please? Will we lose any items that have expired?

    Old mail sent by the Exchange to the player’s mail inbox will be removed upon logging in.

    The deletion is for old or read exchange mail that does not contain items. You do not run the risk of losing items.

    Thanks for clarification :)
    Also, did you take a closer look at this problem?
    http://www.arcgames.com/en/forums/startrekonline/#/discussion/1224708/cant-take-items-from-sale-expired-mails-also-items-greyed-out
  • ilithynilithyn Member Posts: 903 Arc User
    So are two maintenances per week the new rule? Because the one of Tuesday wasn't announced as an extraordinary one, it was Arc maintenance either, nor did it fix anything absolutely crucial, and yet we have another one today?
    Yes I know it's Thursday, but "ordinary" maintenance Tuesday usually mean no patch Thursday, so what gives? Or did they just mix up pc and console or something?

    Not a rant or a complaint, just a question because I'm rather puzzled right now.
    Logic is the beginning of wisdom, not the end of it.
This discussion has been closed.