Two Bugs - Uniforms and Skill Points (PS4)

jzhnutz · October 2016

I cannot change into my off duty uniform, or any other uniform on my main character (Human Fed.), and on my Romulan character (Fed aligned) i cannot assign my final space and ground trait point, nor any specialization points. I have tried, both the uniform and the points, since the patch on Thursday, every time I have logged in.

skullblits · October 2016

yea been reported. dves are aware. been over a week with no update.

jzhnutz · October 2016

skullblits#4627 wrote: »

yea been reported. dves are aware. been over a week with no update.

Cool deal

miles75 · October 2016

i have same problem on xbox one.....cannot update last captain ground skill point, or. specialization points

razor · October 2016

I also cannot change into off-duty uniforms on any character (playing on PS4). Glad it's been reported. Hopefully there will be a fix soon.

kwillag · October 2016

xbox is experiencing the same issues, the skill point issue was pre-update and the outfit bug is post update.

Unknown · October 2016

This content has been removed.

skymap72 · October 2016

Same for xbox one, with the Mrs and I, plus I have noticed that I could not select a certain skill for crew member even though they are a high enough rank for the skill, it will not allow me to select it. so bought the skill again, gave it to my senior ranked officer and they were able to select the skill.

Glad that the uniform bug wasn't just us.

jzhnutz · October 2016

batmorph wrote: »

We’re very sorry to hear that you cannot wear the Clubwear attire.

Having reviewed the information you supplied, we’ve come to the conclusion that this may be the result of an unreported gameplay bug. Regretfully, we don’t have a resolution for the issue at this time, however we’re always trying to improve the gameplay experience for all of our games and we appreciate the time you took to notify us of your concern. We would like to resolve the issue as quickly as possible; however some issues require development time from departments outside of Customer Support and cannot be immediately resolved by a Game Master.

The best way for us to ensure that this is resolved as quickly as possible is for you to submit a bug report with your findings through here:
http://www.arcgames.com/en/forums/startrekonline/#/categories/gameplay-bug-reports

Thanks again for reaching out to us. We hope that you continue to enjoy your adventures!

Regards,
ShajEd
Game Master

This is what I was emailed earlier today about Uniform Bug report I turned in yesterday. He says they didn't know about it, "we’ve come to the conclusion that this may be the result of an unreported gameplay bug."

Then he sends me to these forums, lol, "The best way for us to ensure that this is resolved as quickly as possible is for you to submit a bug report with your findings through here:
http://www.arcgames.com/en/forums/startrekonline/#/categories/gameplay-bug-reports ."

I got the same email

fugitiveed209 · October 2016

Same uniform bug for me on xbox, since the last update and all my characters. Don't know how they can say it's been unreported as I reported it the day after the update lol

fyrestrder · October 2016

I'm having the same uniform issue on XBOX ONE. Wouldn't bother me to much except I had purchased extra slots, so I can't use something I paid for with Zen (ie actual money)

vorten · October 2016

Dev's seem to break more than they fix. Looks like the release to console wasn't implemented very well or with enough testing to ensure they could do so without breaking the game or at the least pretty much ruining the experience for some players (Romulan Captains in particular). Bought the three-ship Rom Dreads and they are hobbled by this whole mess. No seeming rush or much more than lackadaisical response from PWE. They got the money and that about sums up the apparent concern they have. I suggest everyone write reviews on PS4 and XBox One/XBox Live as well as contacting customer service for Sony and Microsoft. When Microsoft and Sony apply pressure and start issuing refunds for ZEN/purchases I can assure you it will get attention quickly.

janfikkie · October 2016

HI Guys,

I got a different reply some days ago.

Response Chryo via Email 10/10/2016 06:52 PM
Hello,

Thank you for contacting us and I apologize for the inconvenience this has caused.

I can confirm that we are already aware of this particular issue. While we understand the need for a fast resolution, some issues require further action from departments outside our control. Please rest assured that our developers work to resolve all bugs as quickly as possible.

We appreciate your understanding while we investigate and resolve this matter.

Regards,
Chryo
Game Master
Perfect World Entertainment
http://support.arcgames.com/

I gathered it was something about patches needing to be approved by sony or something like that.

Two Bugs - Uniforms and Skill Points (PS4)

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