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Forums > Home› Support› PC Gameplay Bug Reports

Map Transfer Crashes Since Late June patch

seifer1701seifer1701 Member Posts: 109 Arc User
in PC Gameplay Bug Reports
Just that, constant map transfer crashes since the patch. Happening about 1 in 3 transfers to me. Usually play on PC but mobo being RMA'ed, am currently on a Dell Inspiron 15, 2 weeks old, have been on STO with it every day since purchase this definitely started after this last patch. Game freezes every time it happens at about 40% loaded. There's a similiar active thread claiming intel cpu's are the ones suffering the issue, but sounds like their issues started in May. When the PC is back together I'll update, it's all AMD/Nvidia
Have tried different graphics settings and all available DirectX options, no help.

Windows 10 updated
Intel 6th gen i7 6500u dual core
Intel HD Graphics 520
12gb ram ddr3 1600
Average HDD

Oh and since the patch I cannot get STO to fully load from ARC, just repeatedly gets stuck at the loading screen. Have tried safe start in client, rebooting, force recheck. Only way I can get STO to start atm is via the STO executable in ARC folder. Again have been using this laptop daily for ~2 weeks with no issues. STO was the last thing I installed out of the box, nothing has changed on my end since. All started when this last patch dropped.

Comments

  • raxicoricoraxicorico Member Posts: 58 Arc User
    I have been having it hang for eternity too with identical situations- ie. it happens at 40% point of a map transfer. i think it is failing to pick up and load the new map as i notice when i do control+alt+delete it changes in the top of the corner to say for example 'Loading Sol System' to just 'Loading' as the program force closes.

    It is a really annoying bug. it is happening to me about 30% of my map transfers now and is SOOOO annoying. I have to reboot the game every time it happens and it never happened before June 2016
  • wvuscottwvuscott Member Posts: 26 Arc User
    I'm having the same issue. Very annoying.
  • sgtfloydpepper#7911 sgtfloydpepper
    sgtfloydpepper#7911
         Member Posts: 1,111 Arc User
    I haven't had it crash on map transfers, but I am noticing SNR's during transfer more frequently and they're lasting longer and longer.
    1xe027q.png
  • swamarianswamarian Member Posts: 1,506 Arc User
    I've been getting hangs on map transfers, but not crashes.
  • weyland2012weyland2012 Member Posts: 4 Arc User
    It's happening to me as well, the game just freezes when changing from one map to another, usually at around 42-45 % but sometimes even at later stages. Sometimes, it happens 10 times in a row, sometimes I can play for hours without any problem. I already filed a support tickets about this twice, but it doesn't even appear in my "view my tickets" tab... that's what you call decent support?!
  • sekusei28sekusei28 Member Posts: 83 Arc User
    Welcome to Star Trek On.. "server not responding"
  • smokebaileysmokebailey Member Posts: 4,668 Arc User
    SNR and loading screen freeze ups

    The freeze up is the ONE bug that bothers me.....had to ctrl, alt, delete THREE times today.
    dvZq2Aj.jpg
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