crashing

Comments

• phantrosity Member Posts: 239 Arc User

  August 2016

  I am getting exactly the same problem. After friday's maintenance the game crashes the moment I click the 'launch' button in the launcher.
  
  I have verified all files, same response.
  
  I uninstalled the game and reinstalled it, still didn't work.
  
  The crash window says this

  Problem signature:
  
  Problem Event Name: APPCRASH
  
  Application Name: GameClient.exe
  
  Application Version: 0.0.0.0
  
  Application Timestamp: 57a3934b
  
  Fault Module Name: igd10iumd32.dll
  
  Fault Module Version: 10.18.14.4264
  
  Fault Module Timestamp: 55c197a9
  
  Exception Code: c0000005
  
  Exception Offset: 0003a842
  
  OS Version: 6.1.7601.2.1.0.256.1
  
  Locale ID: 1033
  
  Additional Information 1: 0a9e
  
  Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
  
  Additional Information 3: 0a9e
  
  Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

  0