I have also got the same problem, was able to claim it on one other captain. But I now can't claim it on any other captain including the one I got it with originally.
yep I have the same exact issue ... also notice that the summer store doesn't include the new 2016 items. Put in a ticket about this too....kinda glad its not just me.
This will be fixed in an upcoming patch. Along with the 2016 summer store items coming back to the store. Don't ask me why but they always get removed when the event ends by mistake.
Join date is wrong, I've actually been around since STO Beta.
True alters don't have a "main". Account wide unlocks for all unique event rewards!!
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