Open inventory and check to see if you have an "Overflow Bag" button. If so you need to remove/discard all items in there. If you click the button and no window pops up you'll need to completely exit the game, relaunch it, then log back into that character. Having items in the overflow bag can prevent you from claiming unique rewards and also cause other problems.
If that isn't it I have no idea what it could be. You could post your character@handle here and hope a dev can take a look, or file a support ticket for that character.
already exit, login, logout, but still the same. i always keep my inventory & banks clean. no overflow bag. hope dev can take a look. also dunno where to sent support ticket.
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If that isn't it I have no idea what it could be. You could post your character@handle here and hope a dev can take a look, or file a support ticket for that character.
already exit, login, logout, but still the same. i always keep my inventory & banks clean. no overflow bag. hope dev can take a look. also dunno where to sent support ticket.
Still facing the same issue. Anyway to overcome this?
Still facing the same issue. Anyway to overcome this?
Tried reclaiming the reward while in space or on ground, and couldn't reclaim it on ground, but once in space I could.
Hope this will help others.