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Forums > Home› Star Trek Online General Discussion

Unable to start game client: Success

marvelmitemarvelmite Member Posts: 49 Arc User
in Star Trek Online General Discussion
Say what?
This is what I am seeing after patching the game and then engaging. The game doesn't launch, and the message "unable to start game client: success" shows up. I've even quit the game, restarted the launcher and tried again. While I am excited at the prospect of New Dawn, so far it's definitely a new patch day! Unless I am of course reading that the server is down and that's why the game isn't launching?
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Comments

  • marvelmitemarvelmite Member Posts: 49 Arc User
    So I take it no one else is having this issue then?
  • captainpugwash1captainpugwash1 Member Posts: 908 Arc User
    edited October 2015
    Getting the same,,,,,re started and it just loads the patch again,,,,,,,server status green.
  • patrickstewpatrickstew Member Posts: 6 Arc User
    Same thing happens to me too. Quite a success. Try again later, perhaps.
    =^.^=
    Sphynx, aka Jeb, aka Simon Taylor, aka Zzorch
  • sevenofnine13141sevenofnine13141 Member Posts: 4,273 Arc User
    Please report any and all bugs and gameplay issues to here: http://www.arcgames.com/en/forums/startrekonline/#/categories/gameplay-bug-reports
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  • warpaint21warpaint21 Member Posts: 62 Arc User
    I'm having that problem today. Will be trying later.
  • medalionemissarymedalionemissary Member Posts: 612 Arc User
    I am stuck at the Patching... stage at the Launcher, and it never shows any other progress after no matter how long I wait
    Deep Space Nine in HD, make it so!
  • startrektrackerstartrektracker Member Posts: 5 Arc User
    Same here, won't engage`!
  • twiistedreasontwiistedreason Member Posts: 14 Arc User
    Same here in the UK. What is it with new content patches. Could login into 10.5 for 5 days. literally.
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  • flash525flash525 Member Posts: 5,441 Arc User
    It's a new update, there's bound to be login issues. You aren't alone. Other people are posting about this too. It's expected with a new update.
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  • zampaprozampapro Member Posts: 3 Arc User
    I have the same issue. Let's hope they'll fix it quickly.
  • bryceangbryceang Member Posts: 5 Arc User
    "Unable to start game client: Success" happens on the Mac OS. No problems running with Windows.
  • haughbe7haughbe7 Member Posts: 3 Arc User
    Happening for me, too.
  • cptjono12340cptjono12340 Member Posts: 3 Arc User
    yep still happening-not good.
  • gjpipergjpiper Member Posts: 17 Arc User
    marvelmite wrote: »
    Say what?
    This is what I am seeing after patching the game and then engaging. The game doesn't launch, and the message "unable to start game client: success" shows up. I've even quit the game, restarted the launcher and tried again. While I am excited at the prospect of New Dawn, so far it's definitely a new patch day! Unless I am of course reading that the server is down and that's why the game isn't launching?

    Same here. Started a support ticket. They are aware of the issue and are working on it.
    STO-Mac-Launcher-Error-20151030.gif
  • traisjamestraisjames Member Posts: 8 Arc User
    Same problem here. Also submitted a support ticket. Looks like I am not getting the New Dawn final day giveaway of new T5 ships.
  • psycoticvulcanpsycoticvulcan Member Posts: 4,160 Arc User
    Same here. I hope they extend the giveaway.
    Save the Foundry!
    NJ9oXSO.png
    "Critics who say that the optimistic utopia Star Trek depicted is now outmoded forget the cultural context that gave birth to it: Star Trek was not a manifestation of optimism when optimism was easy. Star Trek declared a hope for a future that nobody stuck in the present could believe in. For all our struggles today, we haven’t outgrown the need for stories like Star Trek. We need tales of optimism, of heroes, of courage and goodness now as much as we’ve ever needed them."
    -Thomas Marrone
  • captainpicard30#5572 captainpicard30
    captainpicard30#5572
         Member Posts: 4 Arc User
    I am getting the same exact problem. I will try to launch the game, but will get this thing that says "unable to start game."
  • kstuartwilsonkstuartwilson Member Posts: 26 Arc User
    I'm glad there's a thread about this, I've been pissed since yesterday. I even re-installed the game, reset the cache, changed the server, tried safe mode, and submitted a ticket. Of course Perfect World sent me a survey. I guess I'll wait.
  • talonkuro1talonkuro1 Member Posts: 33 Arc User
    Me, I"m stuck at the logo screen and it's just sitting there saying loading.
  • reek1212reek1212 Member Posts: 4 Arc User
    I have the same problem. Tryied several times but it doesn´t start. I then tried with a pc windows 7, download the 12gb launcher and IT WORKED PERFECTLY!. I guess it must be something evolving the Apple machines (I´m using a macbook pro i5 2010/8Gb RAM). Of course subbmit a ticket as well and probably they are working on it now... They have forgotten the mac users.... :( and we are many!!!
  • thestargazethestargaze Member Posts: 1,020 Arc User
    There a quite a few mac users out there.., everyone I know at work uses one. With the popularity with iPhone and all apple products you would think Mac would be more supported in games.
  • shanetrain81shanetrain81 Member Posts: 3 Arc User
    when is the patch day
  • swamarianswamarian Member Posts: 1,506 Arc User
    Patch day's Thursday. There's a thread in General Announcements on the problem.
  • johnwatson71johnwatson71 Member Posts: 187 Arc User
    edited October 2015
    thestargaze wrote: »
    There a quite a few mac users out there.., everyone I know at work uses one. With the popularity with iPhone and all apple products you would think Mac would be more supported in games.

    You would think, but the thing is, Mac software is not designed or geared towards gaming and never has been. Which makes it far less appealing to developers to support, given the added costs of multi-platform support. Where as that is windows's main purpose, gaming.

    Macs make up for this with Bootcamp which allows you to run windows on a mac. However Bootcamp can be an expensive alternative. Given that windows is stupid expensive (sometimes $500-$600 for a copy). Also running windows on a mac, makes the mac susceptible to windows vulnerabilities (weak security, easily corruptible and hackable programming, viruses, etc), which makes it not very appealing to mac users even for gaming.

    However more and more people are using apple computers, though I think it will still be a while before those number reach a level that developers see Mac as a worthy platform to support.

    But where Cryptic decided to support mac play, they should have been dedicated to it, and not half assed it like they have. Cryptic's version of "mac support" is absolutely pathetic and sub par in quality.
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  • twiistedreasontwiistedreason Member Posts: 14 Arc User
    edited October 2015
    STO%20Mac.jpg?dl=0

    Right click the image and view in a new tab or page. Enjoy :)
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  • lumineon457lumineon457 Member Posts: 15 Arc User
    It's been SIX days, and they STILL haven't resolved this issue! Of course, this happens just in time for the ENT giveaway.
  • marvelmitemarvelmite Member Posts: 49 Arc User
    Yeah I am getting a little sick of NOT being able to play the game with all of these great giveaways and content updates. CRYPTIC.. let's hear something. Even if it's just a note that you're making progress on trying to figure out WHAT is wrong..
  • lttiernylttierny Member Posts: 22 Arc User
    as much as i love playing sto through wineskin telling me i have a pc, i want my mac version back
    Space The Final Frontier These are the.. .You know what, scratch that, we are just making this up as we go...
  • cmdavenportcmdavenport Member Posts: 6 Arc User
    edited November 2015
    What about the free give away? I was trying to login to receive this but of course I can't. Are we just out of luck!? and I pay on a monthly bases will we get a refund or our time extended?
  • cmdavenportcmdavenport Member Posts: 6 Arc User
    Okay, I found this... http://www.arcgames.com/en/forums/startrekonline/#/discussion/1206323/season-11-mac-login-issue
    I didn't see it until after I posted.
    cmdavenport wrote: »
    What about the free give away? I was trying to login to receive this but of course I can't. Are we just out of luck!? and I pay on a monthly bases will we get a refund or our time extended?
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