Recovery of free ship code

shadowrunner42 · September 2015

I believe I mistakenly deleted the email with the code for the free Andromeda class ship, is there any way to get this code back since they are account specific anyways?

postman85 · September 2015

i redeemed the code and didn't gt the ship or player xp. said it would jump me to lvl 60. no dice

shadowrunner42 · September 2015

Not really on topic, but I guess any bump is a good bump? Did you check the C-store under promotions on a lol 50+ Fed character?

Anyway... back to the original question, mods?

bobsled624 · September 2015

Hey @shadowrunner42

Sorry to say my man, but there's no-one on the forums that would be able to assist with an issue like this.

I would point you in the direction of raising a support ticket with PWE support to see if they are willing to issue you with a replacement or new code.

Also, check your trash items. If you just hit delete, you might still have the original code in the trash folder.

Other than that, Customer Support is your best bet, but no guarentees that they will issue you a new code.

Hope this helps,
@bobsled624

shadowrunner42 · September 2015

The really funny (and by funny I mean like a kick in the face is funny) thing is that I already submitted a ticket and their response was:

"Hello,

Thank you for contacting us.

We understand where you are coming from. However, we don't have any information regarding the distribution of these emails that has these code. Nevertheless, we may suggest to post your findings using our official forums page for reference. We apologize for any inconvenience."

ryghan · September 2015

For me it was in the Z Store (I want to say promotions or Legacy) and I simply accessed it there on the character I wanted to bump up.

Recovery of free ship code

Comments