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So it's now two days of not being able to log in due to STO's issues.

ssbn655ssbn655 Member Posts: 1,894 Arc User
in Star Trek Online General Discussion
I really hope that Cryptic extends CC event. It is horrible that out of all the games on ARC this is the one I have problems playing due to the horrific lag, sttuter, rubber banding and out right being unable to connect to the game server/ I have 4 toons that I still have two runs of CC to do for the goodies. I have no problems logging into NW,PWI,Swordsman, etc. . It's always STO where problems come up. Trendy needs to get out the whip and straighten the code monkeys out!

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    hammerofgrabtharhammerofgrabthar Member Posts: 2 Arc User
    i hope they do. I was unable to play for a bit and i have two characters left to catch up. With out an extension I'll miss out. I would have been fine if it were one day, but two days trying to log in every hour all afternoon and evening and NOTHING.
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    whamhammer1whamhammer1 Member Posts: 2,290 Arc User
    Day three for me.
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    eltecheltech Member Posts: 146 Arc User
    From a thread on the Neverwinter forums:

    Update, 2015-08-30 @ 3:20pm PDT:

    Hey folks! I just got an update. It's not what we want to hear but at least it means they have found the issue! The connection issue has been pinpointed to being an issue on the Internet Service Provider that the Cryptic Servers connect to and through. Alas, this means the Tech Team and Developers cannot resolve the issue, so we are now waiting for our ISP to correct the issue. We do apologize it has taken so long to find the cause but at least now the wheels are in motion to get this resolved.

    Please feel free to continue to vent about this issue and use this linked thread to discuss it. We'll keep you all posted in this Sticky and in that thread.

    Update, 2015-08-29 @ 6:30pm PDT

    Sorry, not much to update. All I know is that the server issues from the past few days and up to this point have not been entirely Cryptic's fault. From what I can make out on commentary, there's currently issues out of Cryptic's control causing issues on Cryptic's Network that cannot be resolved properly until the aforementioned issues out of their control are also resolved. Prior to today, it's been the Level3 issues affecting so much of the World and then on into today it was the remaining Boston area Level3 issues and now into whatever else is causing issues.

    Rest assured, the Tech Team is looking into things and doing what they can. Please continue to use this thread to post about and vent about these connection issues. Thanks!

    Update, 2015-08-29 @ 9:13pm PDT

    There are not any more apparent Server Issues the Tech Team can readily find. They are continuing to monitor and look for any possible issues however. So, please continue providing Tracerts in the above linked thread. Thanks!​​
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    dracounguisdracounguis Member Posts: 5,358 Arc User
    Wait a couple more days and Cryptic will send you a free ship and 10 specialization points to come back! :D
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    aesicaaesica Member Posts: 736 Arc User
    ^ Salty post detected.
    Rubberband Dance has been unlocked!
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    swamarianswamarian Member Posts: 1,506 Arc User
    Try using the European proxy. That worked for me.
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    comrademococomrademoco Member Posts: 1,694 Bug Hunter
    I haven't seen any problems on my end. I'm on the west coast.
    Microsoft Windows [Version 10.0.10240]
(c) 2015 Microsoft Corporation. All rights reserved.

C:\Users\Jrobl>tracert patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  DD-WRT [192.168.1.1]
  2     1 ms     1 ms     1 ms  192.168.3.1
  3    60 ms    14 ms    16 ms  10.57.100.1
  4    42 ms    23 ms    16 ms  core.azc.airebeam.net [199.66.168.1]
  5    16 ms    14 ms    20 ms  209-193-107-37.mammothnetworks.com [209.193.107.37]
  6    38 ms    35 ms    48 ms  10.1.31.4
  7    74 ms    67 ms    69 ms  te0-0-2-2.nr11.b006467-1.den01.atlas.cogentco.com [38.122.114.17]
  8    57 ms   102 ms    62 ms  te0-0-1-3.rcr11.b006467-1.den01.atlas.cogentco.com [154.24.1.153]
  9    60 ms    55 ms    54 ms  te0-1-0-3.ccr21.den01.atlas.cogentco.com [154.54.83.29]
 10    56 ms    56 ms    55 ms  be2128.ccr21.mci01.atlas.cogentco.com [154.54.25.174]
 11    71 ms    67 ms    66 ms  be2156.ccr41.ord01.atlas.cogentco.com [154.54.6.86]
 12    74 ms    77 ms    73 ms  be2351.ccr21.cle04.atlas.cogentco.com [154.54.44.86]
 13    80 ms    79 ms    87 ms  be2009.ccr21.alb02.atlas.cogentco.com [154.54.25.89]
 14    84 ms    87 ms    82 ms  be2299.ccr21.bos01.atlas.cogentco.com [154.54.43.9]
 15    89 ms   107 ms    93 ms  te0-0-1-0.rcr11.b002133-1.bos01.atlas.cogentco.com [154.54.46.134]
 16    91 ms   101 ms    86 ms  38.111.40.114
 17    84 ms   119 ms    82 ms  198.49.243.253
 18    92 ms    86 ms    94 ms  10.251.192.21
 19    83 ms    88 ms    82 ms  patchserver2.crypticstudios.com [208.95.185.41]

Trace complete.

C:\Users\Jrobl>

    The only problem I see is ye'old cogentco. Other than that, haven't found any lag/DC'ed problems lately...
    6tviTDx.png

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    paladinpaxpaladinpax Member Posts: 52 Arc User
    comrademoco wrote: »
    I haven't seen any problems on my end. I'm on the west coast.
    Microsoft Windows [Version 10.0.10240]
(c) 2015 Microsoft Corporation. All rights reserved.

C:\Users\Jrobl>tracert patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  DD-WRT [192.168.1.1]
  2     1 ms     1 ms     1 ms  192.168.3.1
  3    60 ms    14 ms    16 ms  10.57.100.1
  4    42 ms    23 ms    16 ms  core.azc.airebeam.net [199.66.168.1]
  5    16 ms    14 ms    20 ms  209-193-107-37.mammothnetworks.com [209.193.107.37]
  6    38 ms    35 ms    48 ms  10.1.31.4
  7    74 ms    67 ms    69 ms  te0-0-2-2.nr11.b006467-1.den01.atlas.cogentco.com [38.122.114.17]
  8    57 ms   102 ms    62 ms  te0-0-1-3.rcr11.b006467-1.den01.atlas.cogentco.com [154.24.1.153]
  9    60 ms    55 ms    54 ms  te0-1-0-3.ccr21.den01.atlas.cogentco.com [154.54.83.29]
 10    56 ms    56 ms    55 ms  be2128.ccr21.mci01.atlas.cogentco.com [154.54.25.174]
 11    71 ms    67 ms    66 ms  be2156.ccr41.ord01.atlas.cogentco.com [154.54.6.86]
 12    74 ms    77 ms    73 ms  be2351.ccr21.cle04.atlas.cogentco.com [154.54.44.86]
 13    80 ms    79 ms    87 ms  be2009.ccr21.alb02.atlas.cogentco.com [154.54.25.89]
 14    84 ms    87 ms    82 ms  be2299.ccr21.bos01.atlas.cogentco.com [154.54.43.9]
 15    89 ms   107 ms    93 ms  te0-0-1-0.rcr11.b002133-1.bos01.atlas.cogentco.com [154.54.46.134]
 16    91 ms   101 ms    86 ms  38.111.40.114
 17    84 ms   119 ms    82 ms  198.49.243.253
 18    92 ms    86 ms    94 ms  10.251.192.21
 19    83 ms    88 ms    82 ms  patchserver2.crypticstudios.com [208.95.185.41]

Trace complete.

C:\Users\Jrobl>

    The only problem I see is ye'old cogentco. Other than that, haven't found any lag/DC'ed problems lately...

    Something's incredibly wrong with your traceroute. How are you geting 10.x.x.x IPs once you hit the internet? Those aren't publicaly routable once they leave your private network.
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    swamarianswamarian Member Posts: 1,506 Arc User
    192.168 is probably assigned by his local router. 10.x is probably his ISP. You can have nested private networks.
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    paladinpaxpaladinpax Member Posts: 52 Arc User
    swamarian wrote: »
    192.168 is probably assigned by his local router. 10.x is probably his ISP. You can have nested private networks.

    Sure, but trace indicates he's getting echo responses from 10.x.x.x machines after hitting the public internet and even up to just before Cryptic's server. That's not possible as those packets won't route in the public internet.
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    bloodyrizbloodyriz Member Posts: 1,756 Arc User
    Yeah West coast here too and zero issues for weeks now. Gotta be something in your local pipe.
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    We come in peace, SHOOT TO KILL!
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    ssbn655ssbn655 Member Posts: 1,894 Arc User
    East coast not that far from Boston where it seems all the problems arise from. Boston's infrastructure is horrible as far as net traffic goes. I can tell exactly what time it is by how much my service slows when running things that route through Boston.
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    rattler2rattler2 Member, Star Trek Online Moderator Posts: 58,182 Community Moderator
    Pacific Northwest reporting in. Running just fine.

    Sounds like another case of Cogent shenanigans.
    db80k0m-89201ed8-eadb-45d3-830f-bb2f0d4c0fe7.png?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiJ1cm46YXBwOjdlMGQxODg5ODIyNjQzNzNhNWYwZDQxNWVhMGQyNmUwIiwiaXNzIjoidXJuOmFwcDo3ZTBkMTg4OTgyMjY0MzczYTVmMGQ0MTVlYTBkMjZlMCIsIm9iaiI6W1t7InBhdGgiOiJcL2ZcL2ExOGQ4ZWM2LTUyZjQtNDdiMS05YTI1LTVlYmZkYmJkOGM3N1wvZGI4MGswbS04OTIwMWVkOC1lYWRiLTQ1ZDMtODMwZi1iYjJmMGQ0YzBmZTcucG5nIn1dXSwiYXVkIjpbInVybjpzZXJ2aWNlOmZpbGUuZG93bmxvYWQiXX0.8G-Pg35Qi8qxiKLjAofaKRH6fmNH3qAAEI628gW0eXc
    Yang Xiao Long wrote:
    I can't take it anymore! Could everyone just chill out for two seconds before something CRAZY happens again?!
    The nut who actually ground out many packs. The resident forum voice of reason (I HAZ FORUM REP! YAY!)
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    xylylxylyl Member Posts: 45 Arc User
    Pacific NW, in WA Cascades. Unable to log in for 4 days. Finally able to log in 0200 Monday morning. All working fine now.

    No log in, no play, no R&D, no benefits, no fun, no STO.

    At least WoW was working at full tilt.

    <frustrated sigh>... RRF Admiral Cybyl
    Thus spake Admiral Cybyl:  Alea iacta est. Ibis redibis,numquam per bello peribis. Ergo, per aspera ad astra!
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    ssbn655ssbn655 Member Posts: 1,894 Arc User
    xylyl wrote: »
    Pacific NW, in WA Cascades. Unable to log in for 4 days. Finally able to log in 0200 Monday morning. All working fine now.

    No log in, no play, no R&D, no benefits, no fun, no STO.

    At least WoW was working at full tilt.

    <frustrated sigh>... RRF Admiral Cybyl

    Wait what you still actually play WoW and admit it?
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