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Forums > Home› Support› PC Gameplay Bug Reports

100% crash of game clicking Chat Settings

itpalgitpalg Member Posts: 340 Arc User
edited June 2015 in PC Gameplay Bug Reports
Everytime I click on Chat Settings in the menu on the chat window it crashes the game.

Edit: More testing; yes on Risa; doesn't happen when the dance isn't going on, doesn't happen anywhere else at all on Risa.
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Post edited by itpalg on

Comments

  • bloodyrizbloodyriz Member Posts: 1,756 Arc User
    edited June 2015
    Yeah it was happening to me too. It seems to only happen when on the dance floor.
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  • peetapipmacpeetapipmac Member Posts: 2,131 Arc User
    edited June 2015
    My game has been crashing when I finish the power board race and it also just happened when I tried to stabilize omega molecules in The House Pegh mission.
    It's not my fault if you feel trolled by my Disco ball... Sorry'boutit.



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  • smokeybacon90smokeybacon90 Member Posts: 2,252 Arc User
    edited June 2015
    Same here, but some fleetmates report it is fine for them.
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  • ea07ea07 Member Posts: 13 Arc User
    edited June 2015
    peetapipmac wrote: »
    My game has been crashing when I finish the power board race and it also just happened when I tried to stabilize omega molecules in The House Pegh mission.

    I've had it crash a few times at the finish of the powerboard race as well, although it only seems to happen at the races that start at .37 [Edit: I've now had it happen in the race at the other timeslot as well.]
    The crash happens between grabbing the flag, and getting the "You've reached the end of the race" comment (which I don't get to hear). I do get the rewards for finishing though.
    Also, for me it is account-wide; I've had it happen to all of my characters (Fed, KDF, and both Fed and KDF Romulans).
  • crypticbatsoupcrypticbatsoup Member Posts: 25 Cryptic Developer
    edited June 2015
    Hey guys, thanks for the reports -

    I've got a fix for this coming. It's happening when two UI's try to access the emote list at the same time, which doesn't happen too often... unless of course you happen to pin your emotes list to the screen, possibly for a certain dancing-related event... :eek:

    So until you see the fix in the patch notes - beware opening chat options while your emotes are pinned!
    Today is a good day to fix bugs.
  • sgtkokkensgtkokken Member Posts: 27 Arc User
    edited June 2015
    Well I discovered so far that chat crash is mainly caused by having emotes pinned in UI and the trying to do something in shat settings, then the client crash instantly.

    close/remove the pinned emotes and chat setttings should work fine... well this works for me anyway :D

    edit: didnt see that you devs had answered this one, nice to sse that you are aware :)
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  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    edited June 2015
    bloodyriz wrote: »
    Yeah it was happening to me too. It seems to only happen when on the dance floor.

    ^^ This. Although not 100% for me. But enough times to be annoying.
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  • ea07ea07 Member Posts: 13 Arc User
    edited June 2015
    crypticbatsoup wrote: »
    Hey guys, thanks for the reports -

    I've got a fix for this coming. It's happening when two UI's try to access the emote list at the same time, which doesn't happen too often... unless of course you happen to pin your emotes list to the screen, possibly for a certain dancing-related event... :eek:

    So until you see the fix in the patch notes - beware opening chat options while your emotes are pinned!

    Although I cannot rule out the possibility that the root of the problem is the same (and the fix is going to put an end to it), this does not explain why the game sometimes crashes right after receiving the message saying what prizes I have won for the powerboard race.
    At that point, I am not trying to use any chat options, nor do I have my emotes pinned...

    Having said that, I am looking forward to this fix, and hoping it will fix the problem as a whole.
  • ea07ea07 Member Posts: 13 Arc User
    edited June 2015
    Alas... so far, no good. :(

    In my very first post-patch powerboard race, the same problem as before occurred.
    I reach the finish, click the grab button, get a confirmation of receiving favours and tags. Then, before I get to hear the "You've reached the end of the race" comment, the game crashes.

    Also, the issue with disappearing legs when wearing Risian Beachcomber pants does not seem to be resolved. The one character I have wearing it, is still hovering about one foot above his feet...

    To be honest though, I do not care as much about this little inconvenience as I do about the crashes. They're annoying enough to make the summer event pretty much unplayable, especially since it takes at least five minutes to go through the login and start-up, and get playing again...
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