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could you please take this problem seriously?
sennahcherib
Member Posts: 2,823 Arc User
this
sometimes, the game is just unplayable.
I don't understand a new episode will be released and Cryptic studios don't do everything to force the company in charge of their servers to fix this problem. I know, it's not cryptic studios fault; but this problem gives a bad image.
this problem occurs only when there are a lot of players in game for my time zone: at midday and after 19H00 (Paris time), thus the problem doesn't come from my PC
rubberbanding
This occurs in online gaming when latency is relatively high. Players (or yourself) will appear to move in one direction, and then suddenly be teleported back several feet where they once were a few seconds ago.
This can be extremely annoying in twitch-based online games such as first person shooters, as it will hinder one's aiming and shooting. Rubberbanding also plagues MMOs, particularily in extremely filled servers with poor hardware configurations. While it isn't as damaging in an MMO environment, rubberbanding still takes away from the overall gaming experience and if at all possible, should be avoided.
sometimes, the game is just unplayable.
I don't understand a new episode will be released and Cryptic studios don't do everything to force the company in charge of their servers to fix this problem. I know, it's not cryptic studios fault; but this problem gives a bad image.
this problem occurs only when there are a lot of players in game for my time zone: at midday and after 19H00 (Paris time), thus the problem doesn't come from my PC
Post edited by sennahcherib on
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Comments
No... it may not be a problem with your computer... But it's not their servers either... It's the points between you and them.
I've been online all weekend... Not a single lag-spike, and yes... I am in the same timezone as you.
What you are saying is: Theres a traffic jam at the road I am driving, so there must be no parking space at my destination.
Sounds dumb, dosen't it? But that's what you are saying.
i know, read again my post
are you sure of that? "
"Rubberbanding also plagues MMOs, particularily in extremely filled servers with poor hardware configurations"
i'm happy for you; really
cryptic/pve pay for a service, right? so may be this service could be efficient. if they know that at certain hours, there are problems, why they don't do something?
this is why, i would find an other solution
Now let's assume for the sake of argument that the issue truly isn't related to Cryptic, and that there's nothing that they can do on their end. Even then, it should be Cryptic's (or even Perfect World's) responsibility to offer their customers a tutorial or guide on how to fix the issue. They can't expect their customers, many of whom are not tech-savvy, to all diagnose and fix this issue on their own (and I know that many people have tried and failed to do just that). It's simply good customer service to take this step.
Just to play devil's advocate and throw out another possibility, this could even be related to a lack of bandwidth with your ISP also, especially since 1900hrs is peak usage in most cases...
I've had this issue with a past ISP, even got 3 months service refunded and released from contract in the end, as they failed to provide the service I was promised...
While their servers may not be the main culprit, they are a tiny portion of the problem.
Bridging multiple servers in a farm, to handle a single world has some potential for these kinds of related problems but, not quite as much as like you said for sure.
So, in reality it's a combination of everything really, server side, server communications, server input and output capacity, also server amount, quality, processing capability.
Than we get into dealing with ISP's.
How good is their service stability, how much network traffic can they handle, how well maintained is their infrastructure, how much flow can they get thru their pipelines, how much throttling are they doing to not overburden their entire feed, etc.
And, lastly we have communications from out end.
How good is our rig, can it handle everything it is required of it, how good is our service line [unless satellite, which presents its own problems], our modem/routing capabilities, etc.
All of this leads to constant traffic jams, networking delays, networks fighting over usable flow capacities, etc.
Praetor of the -RTS- Romulan Tal Shiar fleet!
I have decent internet speed but i have 4 people who use computers in the house. If someone else is using the internet for anything more than browsing i have issues. This is because there is a Q system in the router that does not use QOS controls that would make my game the priority.
rubberbanding would be on EVERYONE at the same time if it was the servers... Its not. Its a random thing because your computer cant get the info out to the server on an exact schedule.
I hate this too but i can solve it with QOS in the router. Even adding netlimiter on the other computers to limit their speed is not going to help because they still are making many more connections that bump my game out of the top spot on the "to be sent" list
maybe;
I have a 30 mega fiber connection, i checked it, and everything is ok. soon i will have 200 mega, and the problem will be still there.
You can have a direct to backbone connection .... It can still happen if you go through your router. It can still happen to get latency spikes that make the connection go poof for 2-3 seconds. Just because something is fast does not mean stable fast.
/closed
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