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Forums > Home› Support› Graphical and Sound Issues

STO Crashing and Laptop rebooting

kekvinkekvin Member Posts: 633 Arc User
edited February 2015 in Graphical and Sound Issues
Hi guys having a problem with my laptop playing STO. something is causing the screen to turn black and flash in patchs white. the whole laptop will then crash and the system will reboot and go back to the User logon screen. I could be in game for maybe an hour or 5 mins. does any1 have any ideas if this is a software issue or a hardware issue?

thanks
Post edited by kekvin on

Comments

  • spectpspectp Member Posts: 0 Arc User
    edited February 2015
    try turning lighting and shadow options to LOW
  • xdotsxxdotsx Member Posts: 60 Arc User
    edited February 2015
    Disable reboot on bluescreen. Google tells you how it's done, it's a Windows option. At least it might tell you why the system crashes.

    Basically it sounds like overheating to me. Try getting some air between laptop and desk: http://i.kinja-img.com/gawker-media/image/upload/s--Sa9xZ2xa--/18s3p5qvvc1ympng.png

    You can improvise by using e.g. a book underneath the rear end of the laptop. Just make sure you don't cover any exhausts and that as little of the book as possible is actually touching the laptop. You want air around the thing, not a desk and not a book.
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