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tyriniusss
Member Posts: 317 Arc User
Since November 2014 european players are unable to play because you chose to use cogentco as your ISP. Are you at least investigating switching to a real ISP? Are you even aware of the issues? You'd calm a lot of us down just by saying you are aware of it and trying to get us back into the game.
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Im from germany and i cant play in the primetime.
Most of the time the launcher just does nothing..
there is a like 3 hour period each day around prime time i cant play.
And it all started somewhere around end of 2014.
And yes, i also wont spend more money till i can play at prime time again.
For me it's generally bad need to use the US proxy all the time.
apart from the usual server issues u guys have I've had no problems in the UK.
I think because that's extremely expensive and they'd have to pay people in California to fly over to Europe to fix it whenever something goes wrong with it.
Not saying you don't have a point (you do). But Cryptic is cheap when it comes to infrastructure.
I do agree there needs to be a better ISP though as currently the lag is pretty bad. It probably entails a lot of red tape though, so I can understand the reticence to do it.
"You don't have to do something again and again and again repetitive that doesn't have much challange, that's just a general good gameplay thing."
Once it happens, STO is literally blocked for a few hours. You're lucky if you get the launcher to start properly, let alone connect to any sort of server - getting ingame doesn't work during that time.
And no, it is not some obscure connectivity problem some computer illiterates have. I actually witnessed it live on multiple computers that use different ISPs.
As it is, depending on your time zone (mine being central european), you might be flat out blocked from the game between 9 and 12 pm during the week and a good chunk of the afternoon during the weekend.
Add the other lag and rubberbanding issues and the resetting boffs etc etc playing sto is a very agitating past time at the moment.
Iam a customer of Vodafone on northern germany and i have no problems because my provider has maybe a different routing to the datacenter of Cryptic.
But in other regions or with other providers there are a lot of connection issues. There are many and full threads in the german forum. Our CM only posts that Cryptic/PWE is aware of this issue but the problem is still there! In the evening some players have disconnects or can't login from germany.
In the last year traffic from streaming sites like Youtube, Amazon Instant Video and Netflix is increasing and some providers or internet services have problems with peering.
But there are two sites: the providers on the customer site and the provider of Cryptics site.
1) login server is *extremely* slow, sometimes takes literally minutes to load
2) lag in general/connection related mainly when its evening here in europe (we joke about sto getting laggy when the us wakes up)
3) server-lag produced by players using too many powers in space events or by strange trait behaviour as we had with those pet-heal/nanite-cloud stuff
In the end space is unplayable most of the time, ground is okay except when its really laggy.
So if you have issues its propably a mix of nr. 2 (bad ping) and nr. 3 (game server lagging).
Hope they fix this soon.
Seems being on the east coast myself, I still get horrid connections!
Praetor of the -RTS- Romulan Tal Shiar fleet!
Each day around 18:00 and 21:00 local time in Germany the game gets slow, you get snr and kicks. One cant even log back in on occasion.
Quality standards in this game have deteriorated the past year in a magnitude which leads me to belive that pwe is best of if major parts of players are simply not enjoying their product and only attempt to stay in touch.
Think they came to the same conclusion in consideration how much they care.
Be glad you can log at all mentality distracts best from the sad state of this game.
Looking for a fun PvE fleet? Join us at Omega Combat Division today.
they could have their friends in PWE fix it for them, its been stated a few times during conventions in europe that they operate a team out that way. as for me, ive generally had no problem connecting to the cryptic server in boston, generally writing of course, nothing is ever bullet proof and sometimes these things happen.
Been around since Dec 2010 on STO and bought LTS in Apr 2013 for STO.
But since the anniversary I am not routed via cogentco anymore. I have not changed anything, no proxies etc. Connection seems to be much better for me since that, just the known lags in some social zones.
You do realise that those times in the evening would be peak internet usage times for your respective timezone?
I'm not saying it's not something at Cryptic, but have you considered that this might actually be a regional problem and not directly related to Cryptic's network?
The reason I ask, is that a consistent slow down during those hours is very specific and, given the differing time zones, would not be peak internet usage in the United States...
Though I've not taken the time to compare, I suspect it would be early morning in the US, well outside of US evening peak usage, so I find it strange that any slowdown consistently during those specific hours is related to Cryptics' ISP, and suggests it may be something more local to your location...
would be around noon west side, east side is another story entirely, the european traffic ends up going through new york area before ending up in boston i would imagine, it would also be around 4pm, start of prime time hours because kids will have got home and a lot of them will be going on online doing lots of stuff.
edited on imruined previous edit: you previously mentioned around 9pm germany time, cet.
Been around since Dec 2010 on STO and bought LTS in Apr 2013 for STO.
So?
I tell half my friendliest to go offline so the other half can stay on without interruption?
Other applications run fine, local internet works fine. According from feedback of players from Austria, Switzerland, France, Netherlands and even South Africa so does theirs. Just Star Trek Online does not.
PWE and Cryptic should take some of the fortune they made out of their customers and invest a tiny bit of it into the quality of their entertainment.
Looking for a fun PvE fleet? Join us at Omega Combat Division today.
not EVERY evening but 3-4 a weak (just quit the game and play someth else then)
also im playn on teamspeak with others and they too have those issues but NOT nessesarily at the same time
one day 1 got the issue and 3 dont
the other 2 have it 2 not very sdtrange
also when i have the problems and i switch to ANY other online game i dont have any lags or rubberbanding there
this drives me to the conclusion the problem is not me but the gameservers/the game
One, that's completely out of context as they were talking about countries in Asia, which is a completely different continent to Europe...
Two, it's from an article released almost 3 years ago.
Three, living in Europe I can understand the pain of downtime usually falling into our 'prime time', but I simply understand that it's done first thing in the morning for the people doing the work. I don't expect them to go into work at 3AM just so I can have uninterrupted prime time play one day of the week.
Four, I'm glad they don't have separate EU servers, I avoid games which force you into not being able to play with friends from other places in the world.
Two cents.
Result is dying on ground or space, or failure to use skills that provide a time-limited advantage.
Ground fighting is an exercise in frustration given the speed of events versus the response times of clicking on abilities.
Combined with USER INTERFACE-GENERATED FPS DRAIN that no one seems to give a TRIBBLE about since forever and game-breaking bugs that just pile on every expansion and I just can't imagine how horrible of an experience it must be for anyone not sitting right next to the main server.
I'm located around there. I don't have it as bad as the Euros, but yeah seems no where is free from the lag. And as mentioned, it is worse in space. Much worse.
Maybe we can have a "End Lag Now" button. For a boat load of Dil, you get put on a good server.
I live next to Germany, I am using a mobile broadband Wlan router with about 150-200kb download (has been slower last year), and I havent had any disconnects since ... ages? No sorry, when DR started I was disconnected once.
I am online each day, at different times. Usually around 7pm here, that's when it is 8/9am left or right of America.
Rubberbanding? Sure, also sometimes but only during event times like I said above.