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Forums > Home› Support› PC Gameplay Bug Reports

Missing items

generalzod34generalzod34 Member Posts: 54 Arc User
edited February 2015 in PC Gameplay Bug Reports
I seem to have encountered a problem with the load out system, had several items vanish (not cheap ones) including bioneural infusion circuits lobi console XIV, Nukara Deflector and shield XIV, and a crafted antiproton omni beam array XIV. I would like to get these items back somehow.
Post edited by generalzod34 on

Comments

  • gholendhorgholendhor Member Posts: 447 Arc User
    edited February 2015
    Check to see if they were put into the overflow bag on your inventory window,chances are they were put there.
  • generalzod34generalzod34 Member Posts: 54 Arc User
    edited February 2015
    Yep checked everywhere, and sent screen shots to cryptic...
  • nativejoenativejoe Member Posts: 40 Arc User
    edited February 2015
    I had the same issue.

    Load out issues galore deleted several reputation items of mine, multi million dollar doffs, and Crytpic responded with this:

    Hello,

    Thank you for taking the time to contact us.

    We’re very sorry to hear that you’re experiencing an issue that has affected your gameplay experience negatively.

    Having reviewed the information you supplied, we’ve come to the conclusion that this may be the result of an unreported gameplay bug. Regretfully, we don’t have a resolution for the issue at this time, however we’re always trying to improve the gameplay experience for all of our games and we appreciate the time you took to notify us of your concern. We would like to resolve the issue as quickly as possible; however some issues require development time from departments outside of Customer Support and cannot be immediately resolved by a Game Master.

    With that said, we would like to encourage you to submit a Bug Report with your findings. This may be done by clicking the question mark (""?"") icon located at the lower-right area of your minimap, then selecting ""Report a Bug"" from the list of available help options. Do note that Bug Reports are reviewed, however, you will not be able to edit or view any reported bugs. Additionally, Bug Reports do not receive personalized responses.

    I also recommend posting this in our Gameplay Bug Reports forum:

    * Here is a link to the thread regarding submission guidelines:
    http://sto-forum.perfectworld.com/showthread.php?t=925341

    * Here is a link to the forum itself:
    http://sto-forum.perfectworld.com/forumdisplay.php?f=69

    In the future, to help us provide the highest quality service to our players, please use the ""Report a Bug"" button in the Help and Support menu, rather than ""Request GM Help"" when reporting possible bugs that may not require immediate intervention by a GM.

    Thank you very much for your deep patience and continued patronage.



    in other words: thank you for your money, everything is working as intended, now move along.
  • generalzod34generalzod34 Member Posts: 54 Arc User
    edited February 2015
    nativejoe wrote: »
    I had the same issue.

    Load out issues galore deleted several reputation items of mine, multi million dollar doffs, and Crytpic responded with this:

    Hello,

    Thank you for taking the time to contact us.

    We’re very sorry to hear that you’re experiencing an issue that has affected your gameplay experience negatively.

    Having reviewed the information you supplied, we’ve come to the conclusion that this may be the result of an unreported gameplay bug. Regretfully, we don’t have a resolution for the issue at this time, however we’re always trying to improve the gameplay experience for all of our games and we appreciate the time you took to notify us of your concern. We would like to resolve the issue as quickly as possible; however some issues require development time from departments outside of Customer Support and cannot be immediately resolved by a Game Master.

    With that said, we would like to encourage you to submit a Bug Report with your findings. This may be done by clicking the question mark (""?"") icon located at the lower-right area of your minimap, then selecting ""Report a Bug"" from the list of available help options. Do note that Bug Reports are reviewed, however, you will not be able to edit or view any reported bugs. Additionally, Bug Reports do not receive personalized responses.

    I also recommend posting this in our Gameplay Bug Reports forum:

    * Here is a link to the thread regarding submission guidelines:
    http://sto-forum.perfectworld.com/showthread.php?t=925341

    * Here is a link to the forum itself:
    http://sto-forum.perfectworld.com/forumdisplay.php?f=69

    In the future, to help us provide the highest quality service to our players, please use the ""Report a Bug"" button in the Help and Support menu, rather than ""Request GM Help"" when reporting possible bugs that may not require immediate intervention by a GM.

    Thank you very much for your deep patience and continued patronage.



    in other words: thank you for your money, everything is working as intended, now move along.

    Same Email I got
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