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Forums > Home› Support› PC Gameplay Bug Reports

All of my Dilithium Gone on Every Character!

tk1077tk1077 Member Posts: 28 Arc User
edited February 2015 in PC Gameplay Bug Reports
So I logged on today after the patch and all of my Dilithium is gone on every single character. How am I going to get all this back?
Post edited by tk1077 on

Comments

  • UnknownUnknown
    edited January 2015
    This content has been removed.
  • tk1077tk1077 Member Posts: 28 Arc User
    edited January 2015
    gueneyhallek0420 wrote: »
    I had 300k of refined go missing 2 weeks ago, I've suspected missing dilithium in the past so I write it in a notebook every day. I sent in a ticket and the next time I logged in they had shifted 300k around from my other characters and put it into the ones that had the original discrepancy. I lol'd and just gave up. 37.5 days of farming and refining all gone. THANKS GUYS! Actually I DID send in other tickets but no response. It happens, don't let anyone tell you different.
    Great. Well at least I'm not the only one....:mad:
  • tk1077tk1077 Member Posts: 28 Arc User
    edited January 2015
    I guy in my fleet reported the same thing today.
  • tk1077tk1077 Member Posts: 28 Arc User
    edited January 2015
    Dilithium is still missing....
  • czertik123czertik123 Member Posts: 1,122 Arc User
    edited January 2015
    if dill loves you it will come back some day.
  • nikolaykuznetsovnikolaykuznetsov Member Posts: 149 Arc User
    edited January 2015
    Dont forget to change passwords, just in case if rest of dilithium suddenly decides to go.
    There was a post week ago about compromised passwords, although Devs denied it.
    Max. One-Hit: 114,966 (Quantum Torpedo - Salvo II (Federation Typhoon Class Battleship))
  • daniela1055daniela1055 Member Posts: 113 Arc User
    edited February 2015
    Count me in ... i'm missing around 2400 Zen and 500.000 refined Dilithium since the last thursday patch and i'm not the only one, some others in my fleet and in our alliance fleets also report missing Dili and/or Zen.

    Reference # 150129-000756
    banner_signatur.jpg
    Link: Castra - a german Fleet.
  • decroniadecronia Member Posts: 0 Arc User
    edited February 2015
    Have you checked the exchange history? If there is a record of dil sales then it could by your account was compromised. I am not saying it is not a bug, but it is the first thing I would look at and mention in the post if there are no records there.
  • daniela1055daniela1055 Member Posts: 113 Arc User
    edited February 2015
    decronia wrote: »
    Have you checked the exchange history? If there is a record of dil sales then it could by your account was compromised. I am not saying it is not a bug, but it is the first thing I would look at and mention in the post if there are no records there.

    Sure - i did.
    banner_signatur.jpg
    Link: Castra - a german Fleet.
  • crypticfrostcrypticfrost Member Posts: 1,479 Cryptic Developer
    edited February 2015
    If you've not yet done so, please file a Support Ticket at https://support.arcgames.com/ with as much information as you can provide about the issue.
    STO QA Team
  • aidy1972ukaidy1972uk Member Posts: 119 Arc User
    edited February 2015
    I noticed this a few weeks ago, at first I just thought it was me being forgetful then I spotted a hell of a lot of EC had gone and an unthinkable amount of purple materials/components. My account had been compromised.

    I got in touch with the CS team and they were amazing, rolled back the account a few days and most of it was restored, maybe even all of it except some stuff that was in account bank.

    As precaution, change your Arc/email/STO password (if different to Arc)

    Also be sure to read any instructions they give you as I almost didn't get anything done because I missed the part where I had to "sign" a disclaimer for them to proceed.

    Best of luck.
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