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Forums > Home› Star Trek Online General Discussion

Winter Event Account Ship Discount

prediwave1prediwave1 Member Posts: 76 Arc User
edited January 2015 in Star Trek Online General Discussion
How is it even possible that they haven't fixed this? Are people just filing tickets or waiting?
Post edited by prediwave1 on

Comments

  • gholendhorgholendhor Member Posts: 447 Arc User
    edited January 2015
    I keep hearing that the next patch will fix this problem.I for one hope it's fixed before the winter event is over.I would hate to have them say it's fixed only to be unable to select the project because we can no longer do so.
  • js26568js26568 Member Posts: 0 Arc User
    edited January 2015
    The only people who haven't said "The next patch will fix this" are Cryptic themselves.
    [SIGPIC][/SIGPIC]
    Free Tibet!
  • crazyned1066crazyned1066 Member Posts: 198 Arc User
    edited January 2015
    js26568 wrote: »
    The only people who haven't said "The next patch will fix this" are Cryptic themselves.

    Exactly. The last few patch notes talked about only about system stability fixes and left out any other details regarding known issues.

    It's hard to imagine that this has escaped their attention, but then again known issue seem to get sucked into black holes on a regular basis.
  • starkaosstarkaos Member Posts: 11,556 Arc User
    edited January 2015
    The December 16 Tribble Patch Notes mentions the fix and I can personally confirm that the Chell Grett discount for those that received the ship in 2012 is working on Tribble. I can't confirm anything for whether it will fix the discount for those that got the ship this event. Here is what was in the December 16 Tribble Patch Notes and not in the December 18 Holodeck Patch Notes which means about half the patch notes were missing.
    • Snowballs, Unmelting Snowballs, and Half-melted Snowballs no longer have any chance of knocking down snowmen or players of the opposite faction.
      • Snowball weaponry is unaffected by this change.
    • Resolved an issue with Loadouts which was slotting items into incorrect slots when transferring to other maps.
    • Resolved an issue with Loadouts where moving an item from one slot to another on the same ship or character would create the wrong shadowed item.
    • Resolved an issue that was blocking the account discount for the Breen Chell Grett and Breen Plesh Brek Raider.
      • If players have owned either ship, the account wide discount for the Winter projects which unlock these should be applied upon logging in.
      • If the discount is not immediately applied upon logging in, speak with Q during the Winter Event and transfer to another map.
  • js26568js26568 Member Posts: 0 Arc User
    edited January 2015
    Things on Tribble aren't automatically copied onto Holodeck.

    Kills on Tribble give double the XP/SP that you get from kills on Holodeck, for example. And there's that very helpful "Level Increase" NPC too.
    [SIGPIC][/SIGPIC]
    Free Tibet!
  • erei1erei1 Member Posts: 4,081 Arc User
    edited January 2015
    On tribble forum, we still have the stickied thread about the DR missions, so we can provide feedback before DR is released.
    They are probably taking some holidays. They totally deserve their rest, after doing the best expansion ever.
    [SIGPIC][/SIGPIC]
  • qjuniorqjunior Member Posts: 2,023 Arc User
    edited January 2015
    erei1 wrote: »
    On tribble forum, we still have the stickied thread about the DR missions, so we can provide feedback before DR is released.

    I hate timetravel ! :D
  • kintishokintisho Member Posts: 1,040 Arc User
    edited January 2015
    This issue is "known"

    http://sto-forum.perfectworld.com/showthread.php?t=1324881&page=11

    dev has commented.. no fixes have worked and no new updates since like 2 "stability updates" ago...
  • seaofsorrowsseaofsorrows Member Posts: 10,919 Arc User
    edited January 2015
    I don't normally scream for them to extend events, but if they don't have a working fix in the next patch then I hope they at least extend the event until it can be fixed.

    Hell, give me a couple more weeks and I'll just get another 1k and buy the stupid ship on my alt, I just hope I don't end up not being able to claim the Raider on my Alt.
    Insert witty signature line here.
  • gholendhorgholendhor Member Posts: 447 Arc User
    edited January 2015
    What is really disappointing about this issue is the Devs lack of communication.With how many threads that have been started about the problem the response from the Devs have been minimal.Some one did start a thread and posted all the bug reports and Devs responses.I was very informative and I got the impression that the Devs thought the issue was only effecting the people who got the ship before the rep system was introduce.It has since been confirmed it effects people who have gotten the ship through the rep system as well.So,what would be nice is if the Devs would relay information on what's known and confirmed.Then some information on what's being done.Then maybe an estimate on when a fix will be implemented.Keeping players in the dark only makes things worse.
  • thatcursedwolfthatcursedwolf Member Posts: 1,617 Arc User
    edited January 2015
    seaofsorrows wrote: »
    Hell, give me a couple more weeks and I'll just get another 1k and buy the stupid ship on my alt, I just hope I don't end up not being able to claim the Raider on my Alt.

    I'd be happy if they just left the event rep tab active until they got it fixed so once they did we could start the projects and claim what we were promised.
    This is my Risian Corvette. There are many like it, but this one is mine.
  • lordsteve1lordsteve1 Member Posts: 3,492 Arc User
    edited January 2015
    To be honest I cannot understand why the event rep tab can't be active all year anyway. That way you can slot the project at any time but earning the special items to pay for a ship would still obviously be limited.
    If I do all the grinding in the winter event why not let me claim the ship at my leisure, or when I actually know that a massive and well reported bug has been fixed?
    SulMatuul.png
  • crazyned1066crazyned1066 Member Posts: 198 Arc User
    edited January 2015
    lordsteve1 wrote: »
    To be honest I cannot understand why the event rep tab can't be active all year anyway. That way you can slot the project at any time but earning the special items to pay for a ship would still obviously be limited.
    If I do all the grinding in the winter event why not let me claim the ship at my leisure, or when I actually know that a massive and well reported bug has been fixed?

    Agree. Changing the policy would be helpful and would eliminate a lot of complaints, when these types of issues arise.

    I can't see any reason why you shouldn't be able to slot these project at any time. The only time you can earn the currency to pay for the projects would still be during the events.
  • nikolaykuznetsovnikolaykuznetsov Member Posts: 149 Arc User
    edited January 2015
    starkaos wrote: »
    The December 16 Tribble Patch Notes mentions the fix and I can personally confirm that the Chell Grett discount for those that received the ship in 2012 is working on Tribble.
    I don't have problem either with Chell Grett discount (obtained 2013.) or Sarr Theln discount (obtained 2015.) only with Plesh Brek Raider obtained 2015.
    Max. One-Hit: 114,966 (Quantum Torpedo - Salvo II (Federation Typhoon Class Battleship))
  • rattler2rattler2 Member, Star Trek Online Moderator Posts: 58,696 Community Moderator
    edited January 2015
    gholendhor wrote: »
    What is really disappointing about this issue is the Devs lack of communication.

    Well... this did come up around the holidays, and the Devs need to spend time with their families and stuff just like everyone else around the holidays. So I'm a bit more respectful on that end since it was around Christmas and New Year's.
    db80k0m-89201ed8-eadb-45d3-830f-bb2f0d4c0fe7.png?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiJ1cm46YXBwOjdlMGQxODg5ODIyNjQzNzNhNWYwZDQxNWVhMGQyNmUwIiwiaXNzIjoidXJuOmFwcDo3ZTBkMTg4OTgyMjY0MzczYTVmMGQ0MTVlYTBkMjZlMCIsIm9iaiI6W1t7InBhdGgiOiJcL2ZcL2ExOGQ4ZWM2LTUyZjQtNDdiMS05YTI1LTVlYmZkYmJkOGM3N1wvZGI4MGswbS04OTIwMWVkOC1lYWRiLTQ1ZDMtODMwZi1iYjJmMGQ0YzBmZTcucG5nIn1dXSwiYXVkIjpbInVybjpzZXJ2aWNlOmZpbGUuZG93bmxvYWQiXX0.8G-Pg35Qi8qxiKLjAofaKRH6fmNH3qAAEI628gW0eXc
    Yang Xiao Long wrote:
    I can't take it anymore! Could everyone just chill out for two seconds before something CRAZY happens again?!
    The nut who actually ground out many packs. The resident forum voice of reason (I HAZ FORUM REP! YAY!)
    normal text = me speaking as fellow formite
    colored text = mod mode
  • mustrumridcully0mustrumridcully0 Member Posts: 12,963 Arc User
    edited January 2015
    starkaos wrote: »
    The December 16 Tribble Patch Notes mentions the fix and I can personally confirm that the Chell Grett discount for those that received the ship in 2012 is working on Tribble. I can't confirm anything for whether it will fix the discount for those that got the ship this event. Here is what was in the December 16 Tribble Patch Notes and not in the December 18 Holodeck Patch Notes which means about half the patch notes were missing.

    Or that patch was not in.
    Star Trek Online Advancement: You start with lowbie gear, you end with Lobi gear.
  • crazyned1066crazyned1066 Member Posts: 198 Arc User
    edited January 2015
    rattler2 wrote: »
    Well... this did come up around the holidays, and the Devs need to spend time with their families and stuff just like everyone else around the holidays. So I'm a bit more respectful on that end since it was around Christmas and New Year's.

    I've heard this argument before, when someone has a problem with the lack of communications.

    Does being disappointed with the company's spotty communications practices really constitute a lack of respect for individual people taking vacation around the holidays?

    I don't think anyone is suggesting that the individual employeers at Cryptic need to work 24/7/365. What they're suggesting is that Cryptic should behave like any other business with regard to customer complaints - respond good, bad, or indifferent - but respond.

    I think it's reasonable for a customer to have some feedback from a supplier regarding a grievance. Even if it's to say that the entire staff is out of the office until January 5th.
  • tigerariestigeraries Member Posts: 3,492 Arc User
    edited January 2015
    A "fix" has been on tribble since the 16th... but they didnt push it out cause it's still being tested... yeah reports from tribble says it does fix the issue... could be it breaks something else.

    /shrug

    they should just fix it so folks who complete the assignment going forward will get the discount.

    add new winter event projects for the warship and raider where they folks just hand in the respective ship's console to complete the quest and get the ship in a box and the unlock...

    even if folks delete/discharge a ship... they tend to keep the console.
  • thatcursedwolfthatcursedwolf Member Posts: 1,617 Arc User
    edited January 2015
    tigeraries wrote: »
    A "fix" has been on tribble since the 16th... but they didnt push it out cause it's still being tested... yeah reports from tribble says it does fix the issue... could be it breaks something else.

    /shrug

    they should just fix it so folks who complete the assignment going forward will get the discount.

    add new winter event projects for the warship and raider where they folks just hand in the respective ship's console to complete the quest and get the ship in a box and the unlock...

    even if folks delete/discharge a ship... they tend to keep the console.


    Can you unpack the ship before you're the right rank to use it?
    This is my Risian Corvette. There are many like it, but this one is mine.
  • [Deleted User][Deleted User] Posts: 0 Arc User
    edited January 2015
    starkaos wrote: »
    The December 16 Tribble Patch Notes mentions the fix and I can personally confirm that the Chell Grett discount for those that received the ship in 2012 is working on Tribble. I can't confirm anything for whether it will fix the discount for those that got the ship this event. Here is what was in the December 16 Tribble Patch Notes and not in the December 18 Holodeck Patch Notes which means about half the patch notes were missing.

    I had never run the ship projects before, and it didn't work on my account except with the new carrier. I have to assume that's true with *everyone* who had never run the projects before, as that seems to be what i'm seeing in the discussions spread around the forum, and in zone chat. I too am more than a little concerned that it's very possible for this to go unresolved. All of my guys have the carrier, and one has the raider, one has the cruiser...all started and completed *this* event..so the problem ls larger by far than just not recognizing *old* completions
  • starkaosstarkaos Member Posts: 11,556 Arc User
    edited January 2015
    I have not seen anyone do the work to actually see if it the current Tribble patch works for players that unlocked the previous ships for this year. Just transfer a character over and test to see if the discount is working.
  • megacharge07megacharge07 Member Posts: 476 Arc User
    edited January 2015
    I hope this gets fixed asap, I can't claim the Plesh Brek or the Chel Grett (both of which I've already unlocked during this current winter event) for the discount amount of 40 autographs. it still shows i need 1000 for them on all my other characters, I obviously don't have enough time to earn 1000 on 1 toon let alone the rest of them.

    I understand holidays and stuff, but holidays are over, and it's time to issue the fix now and give players time to get these before it's too late. At the very least, make a statement about it.
    tumblr_mt0cmzAQpC1rm3hhlo2_500.gif
  • vanummlivanummli Member Posts: 0 Arc User
    edited January 2015
    starkaos wrote: »
    I have not seen anyone do the work to actually see if it the current Tribble patch works for players that unlocked the previous ships for this year. Just transfer a character over and test to see if the discount is working.

    The only problem with that is that the character copy tool has been down as well. You can tell it to copy a character, it tells you it will be (or already is) done, nothing ever happens. I personally tried it immediately after seeing those patch notes on test when I didn't get my discounts. That's when I found out that the tool's apparently not been working for a few weeks.
  • czertik123czertik123 Member Posts: 1,122 Arc User
    edited January 2015
    starkaos wrote: »
    The December 16 Tribble Patch Notes mentions the fix and I can personally confirm that the Chell Grett discount for those that received the ship in 2012 is working on Tribble. I can't confirm anything for whether it will fix the discount for those that got the ship this event. Here is what was in the December 16 Tribble Patch Notes and not in the December 18 Holodeck Patch Notes which means about half the patch notes were missing.

    well, fix foc chel get is working for that plesh get (or how it is called) dont work. And with t6 carrier were not problems as far i know.
  • czertik123czertik123 Member Posts: 1,122 Arc User
    edited January 2015
    gholendhor wrote: »
    What is really disappointing about this issue is the Devs lack of communication.With how many threads that have been started about the problem the response from the Devs have been minimal.Some one did start a thread and posted all the bug reports and Devs responses.I was very informative and I got the impression that the Devs thought the issue was only effecting the people who got the ship before the rep system was introduce.It has since been confirmed it effects people who have gotten the ship through the rep system as well.So,what would be nice is if the Devs would relay information on what's known and confirmed.Then some information on what's being done.Then maybe an estimate on when a fix will be implemented.Keeping players in the dark only makes things worse.

    Onlyest chance that devs change thier mind is that EVERY player which have that problem will fill bug report with this issue...and once they will be flooded with this bug (and i think it will surely wil be more than 40k reports) - they might get kick in TRIBBLE, so they will pay attention to it.
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