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Lockbox/Reward Ship Boxes need a Better System
shadowhunterman
Member Posts: 16 Arc User
Well it happened. I screwed myself, and I don't really think I should have.
I already owned a Bulwark-Class ship, and had a second one in the bank for "a Rainy Day" and saw that the newest Sheshar was exactly this. So I began putting it up for trade, then....my mouse double clicked, and all of a sudden the box was opened.
I was shocked. I immediately contacted the GM, telling them that for some reason i had accidentally opened the box of a ship I already owned and that it was probably because of the T5-U upgrade system not registering that I owned the ship. I informed them of this "bug" and asked if I could get my ship-box back.
I was then informed that I was out of luck, that this is how the system works with lock-boxes, and to leave feedback on the forums about said issue.
I'm actually flabbergasted about this entire situation, which leads me to my point: lock-box ships are huge amounts of EC/real money, yet they can be opened on a whim (or on accident).
I'd be asking for a system where there is a secondary prompt, asking "If we are sure we want to bind this ship to this character permanently?" AND the inability to have more than one type of lockbox ship per character. We can't have more that one c-store ship, yet we can get as many of those as we want. Yet with lockbox/reward pack ships, we can have as many as we want yet can only really ever get or want one.
I already owned a Bulwark-Class ship, and had a second one in the bank for "a Rainy Day" and saw that the newest Sheshar was exactly this. So I began putting it up for trade, then....my mouse double clicked, and all of a sudden the box was opened.
I was shocked. I immediately contacted the GM, telling them that for some reason i had accidentally opened the box of a ship I already owned and that it was probably because of the T5-U upgrade system not registering that I owned the ship. I informed them of this "bug" and asked if I could get my ship-box back.
I was then informed that I was out of luck, that this is how the system works with lock-boxes, and to leave feedback on the forums about said issue.
I'm actually flabbergasted about this entire situation, which leads me to my point: lock-box ships are huge amounts of EC/real money, yet they can be opened on a whim (or on accident).
I'd be asking for a system where there is a secondary prompt, asking "If we are sure we want to bind this ship to this character permanently?" AND the inability to have more than one type of lockbox ship per character. We can't have more that one c-store ship, yet we can get as many of those as we want. Yet with lockbox/reward pack ships, we can have as many as we want yet can only really ever get or want one.
Post edited by shadowhunterman on
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"You don't have to do something again and again and again repetitive that doesn't have much challange, that's just a general good gameplay thing."
more likely they will start to ignore any message with his name on it.
Well of course you "should'nt have". Unfortunatley you did. Been there myself, THREE TIMES. :mad:
Cursed myself each time. Probably cost me 240,000,000+ EC. Oh well, my fault. When dealing
with "Fragile Cargo", be careful.
BCW.
It's their (well, not the GM's, but you get the idea) fault the system allowed for that mistake in the first place, and you can't even use this second one because the first one is better.
Keep pushing for a replacement, this isn't even a standard case of 'whoops, opened something I wanted to sell rather than use' - you weren't supposed to be capable of opening it.
... I know my signature's just fine as it is, but I'm tempted (and not for the first time) to join the 'derogatory signature' club...
Infinite possibilities have implications that could not be completely understood if you turned this entire universe into a giant supercomputer.
Praetor of the -RTS- Romulan Tal Shiar fleet!
I wanted two mirror ships of the same class and guess what they told me. I already own one, can't open the lock box.
So you opened the box, got a t5 ship. The ship was upgraded to T5-U, because you already unlocked the upgrade. Now you have 2 T5-U ships of the same class ? At the same time, it is not possible to get more than one ship of other classes. And they tell you, it is your fault ? Do I get this right ?
Yes, there should be a confirmation prompt before opening ship boxes. Seriously, the system asks me if I'm sure when equip a vendor trash green beam array, but a 500 million EC ship box pops open just like that.
PROTIP: Always keep your ship slots full to avoid accidents.
T5-U or, not T5-U shouldn't matter from a programming perspective imo!
Plain and simple, you should not be able to obtain 2 of the exact same vessels from lockboxes, via opening them for personal use.
Despite what tier they are, the system should recognize the difference and, if it doesn't than this is pure short sightedness on Cryptics part.
If this measure was working like it should, than people wouldn't have this issue!
Praetor of the -RTS- Romulan Tal Shiar fleet!
I do agree it should be the base not the the upgrade that should be recognised, therefore stopping the box from being opened.
I had a similar thing happen to me though it iwas with the leach which I was dragging to the account bank as I wanted to transfer it to another character as I didn't need it on the one I bought it on. It just opened. I wrote to support they said that it was meant to open when double clicked and they can't help. Even though I explained I didn't double click it. In the end I just equipped the leach and bought the fleet shield tyo replace the maco one I had.
Maybe a better solution would be to make all the boxes, past and present, work in the way the multi-choice console boxes work. This way there would be a confirmation incase of accidents, which do happen.
I can tell you, that sometimes what causes the double clicking, is related to what mouse (and/or software related to it) is being used!
I have burned thru dozens of computer mice and, with testing them on games (STO included), I have noted that some cause double clicking, while other respond as they normally should.
And, no this is not related to a worn out device, although it can be related to a worn out hardware device.
Praetor of the -RTS- Romulan Tal Shiar fleet!
Repacking would definitely be a sensible feature. Even though I would expect the item to become account-bound rather than resellable then. (That wouldn't help the OP, but it would help every lockbox ship owner that realizes he wants this ship on another character).
Precisely. They broke it, it proceeded to blow up in someone's face. In this case they can at least get away with undoing the facial damage, which is one improvement over the situation in my metaphor.
Infinite possibilities have implications that could not be completely understood if you turned this entire universe into a giant supercomputer.
I've actually gotten responses rather quickly on tickets I have submitted before.
Are you serious? Because if that is the case, I now have a case to not only get my ship back but to also show that is WAS a problem with the Ship Upgrade system not registering I owned the ship I was unboxing.
I think you mean 100000 Zen each.
(Begin tinfoil hat)It is working as intended. By forcing it to open on a accident, you cant sell it. Therefore to sell it you have to buy more keys to open more boxes to get another one. (end Tinfoil hat)
I think the problem is partially with the Upgrade system myself. T-5U ships are not considered the same ship as a T-5 ship so the system doesn't register you have the original ship. Same goes for Fleet and c-store ships. You can have a t-4 Sovereign, a t-5 C-store Sovereign a t-5U Sovereign and a Fleet Sovereign, all on the same account. Its the same ship but the tiers make each one different.
In the ops case he had a T-5U, when the box opened it released a T-5 same ship but lower tier. After it went into the Ship roster it went to T-5U, If the unlock goes for the lockbox ships the same as c-store. Therein lies the problem.
Fleet leader Nova Elite
Fleet Leader House of Nova elite
@ren_larreck
Please? I have soo many lockbox ships I dont fly that I could easily trade for something I will fly.
I personally know shadowhunterman. His mouse is not lacking.
Nah, they would prefer it to be some 10000 lobi!
Brand doesn't always mean perfection, it can be a $1,000 gaming mouse and, still give this issue.
Praetor of the -RTS- Romulan Tal Shiar fleet!
And since you cannot open a mirror box if you already have the ship, this system is already in place. But it's a failing with the UPGRADE system that brought about this issue. Fix it so T5 and T5-U ships are the same ship/count as the same ship.
I lost over 500million EC's because of this system, I'm not stopping. Because there is no reason for anyone else to be worried about this problem.
BUMP for lockbox ships, however. I hope your ticket is properly addressed.
As a test i went to the ship yard and got a few more of my c-store ships... The only c-store at T5-U is my tac vesta.
Guess what.... I now have 2 Galaxy Dreads on the one character. This system needs to be looked at and any discrepancies rectified.
Any other MMO who had this type of problem would refund the item and shore up the bug.......
This just reinforces my statement earlier that this is a problem with the upgrade system registering them as two separate ships and not the same one. We already have a system in place so we CAN'T have two ships of the same class, which should be spread out to include those ships that are T5-U as well.