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Forums > Home› Support› C-Store, ZEN, and Promotions

Zen transfer issue

sourlemonz82sourlemonz82 Member Posts: 0 Arc User
edited December 2014 in C-Store, ZEN, and Promotions
Hi,

I have an issue where by i have 3300 zen in my wallet however i have no way to transfer it to my startrek online account.

In the tranfer zen section i can select "startrek online" and for server there is no "holodeck" only get "no characters"

Help please, id like to be able to transfer my zen to use in game.

I have a ticket #141211-000421
Post edited by sourlemonz82 on

Comments

  • oublierletempsoublierletemps Member Posts: 19 Arc User
    edited December 2014
    I also have this problem
  • ricosakararicosakara Member Posts: 422 Arc User
    edited December 2014
    same here! What's going on?!

    Ticket Number: 141211-000440
    dd5f3ho-fb02d65c-e15a-4201-8126-834143430283.jpg?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiJ1cm46YXBwOjdlMGQxODg5ODIyNjQzNzNhNWYwZDQxNWVhMGQyNmUwIiwiaXNzIjoidXJuOmFwcDo3ZTBkMTg4OTgyMjY0MzczYTVmMGQ0MTVlYTBkMjZlMCIsIm9iaiI6W1t7InBhdGgiOiJcL2ZcLzBlNTUwYmI0LTA1N2MtNGFjNC05MmYwLTk2YTJjMWE2Njk4ZlwvZGQ1ZjNoby1mYjAyZDY1Yy1lMTVhLTQyMDEtODEyNi04MzQxNDM0MzAyODMuanBnIn1dXSwiYXVkIjpbInVybjpzZXJ2aWNlOmZpbGUuZG93bmxvYWQiXX0.l29sDYZYvQWmO4-9zaCgWM0dF8wa6IBxaOIa8UOY87U
    View My gallery at http://captricosakara.deviantart.com
  • davideightdavideight Member Posts: 461 Arc User
    edited December 2014
    same here.

    and i really want to say that im strongly unsatisfied about the fact, that all bugs and problems occur AS SOON AS THEY HAVE THE MONEY.

    never before that. but its like "yeah we have your money, now its all to gods will"

    i paid, i want my zen to the game i play.


    its about time, that lawmakes make it possible to undo payments, so that in those cases i can just get my money back.

    its like you know, you dont go to a store, buy sth and then you have to FORCE the storeowner to get your item you bought. thats a real desease in onlinegaming.

    i give MY MONEY to THEM and then i have to RUN AFTER MY ITEMS i bought.
  • joehighland1joehighland1 Member Posts: 26 Arc User
    edited December 2014
    Same issue cant transfer zen from wallet to sto, i have not tried any other games, i dont want to lose the zen. can this issue be BUMPED plz!!!:mad:
  • joehighland1joehighland1 Member Posts: 26 Arc User
    edited December 2014
    Hi just fyi on this bug might have something to do with a known bug i cant figure out how to put in a link to the other thread but if u click the c-store,zen,and promotions above in the thread link jsut before the>zen transfer issue it will take you to that thread
  • ricosakararicosakara Member Posts: 422 Arc User
    edited December 2014
    Personally, they need to make the help center 24 hours, instead of 10-7.
    dd5f3ho-fb02d65c-e15a-4201-8126-834143430283.jpg?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiJ1cm46YXBwOjdlMGQxODg5ODIyNjQzNzNhNWYwZDQxNWVhMGQyNmUwIiwiaXNzIjoidXJuOmFwcDo3ZTBkMTg4OTgyMjY0MzczYTVmMGQ0MTVlYTBkMjZlMCIsIm9iaiI6W1t7InBhdGgiOiJcL2ZcLzBlNTUwYmI0LTA1N2MtNGFjNC05MmYwLTk2YTJjMWE2Njk4ZlwvZGQ1ZjNoby1mYjAyZDY1Yy1lMTVhLTQyMDEtODEyNi04MzQxNDM0MzAyODMuanBnIn1dXSwiYXVkIjpbInVybjpzZXJ2aWNlOmZpbGUuZG93bmxvYWQiXX0.l29sDYZYvQWmO4-9zaCgWM0dF8wa6IBxaOIa8UOY87U
    View My gallery at http://captricosakara.deviantart.com
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