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Non-functioning Kdf Costume Slots
ardhen1
Member Posts: 7 Arc User
I USE CAPITAL LETTERS TO SIGNIFY MY ANGER AT THIS ISSUE.
Since the Dyson Sphere came out 5 costume slots on 1 KDF character no longer function. I was forced to purchase additional costume slots which do function.
I have already filed a ticket on this issue. I am a lifetime subscriber for a long time, I deserve this fixed especially because you "FIXED" it already!. I have gotten no response to the tickets I have filed with this company yet I get a message board infraction for saying the old STF sucked and guess what they did.. you changed them.. Fix this issue.. NOW. I will not file another ticket.
"Thanks for submitting your question. Use this reference number for follow up: (redacted)
A member of our support team will get back to you soon.
If you need to update your ticket, click the Ticket History tab and select the question to open and update it."
Total Lie I will NEVER hear from anyone in tech support. My costume slots will still be broke when they close this bug ridden dysfunctional grind-fest... notice how empty your queues are lately? How many people playing anymore? Fix broken TRIBBLE not add new and exciting ways to grind your player base to boredom.
:mad:
Since the Dyson Sphere came out 5 costume slots on 1 KDF character no longer function. I was forced to purchase additional costume slots which do function.
I have already filed a ticket on this issue. I am a lifetime subscriber for a long time, I deserve this fixed especially because you "FIXED" it already!. I have gotten no response to the tickets I have filed with this company yet I get a message board infraction for saying the old STF sucked and guess what they did.. you changed them.. Fix this issue.. NOW. I will not file another ticket.
"Thanks for submitting your question. Use this reference number for follow up: (redacted)
A member of our support team will get back to you soon.
If you need to update your ticket, click the Ticket History tab and select the question to open and update it."
Total Lie I will NEVER hear from anyone in tech support. My costume slots will still be broke when they close this bug ridden dysfunctional grind-fest... notice how empty your queues are lately? How many people playing anymore? Fix broken TRIBBLE not add new and exciting ways to grind your player base to boredom.
:mad:
Post edited by ardhen1 on
0
Comments
Hello,
Thank you for taking the time to contact us. Were very sorry to hear that youre experiencing an issue that has affected your gameplay experience negatively.
Regretfully, we dont have a resolution for the issue at this time, however were always trying to improve the gameplay experience for all of our games and we appreciate the time you took to notify us of your concern. We would like to resolve the issue as quickly as possible; however some issues require development time from departments outside of Customer Support and cannot be immediately resolved by a Game Master.
The best way for us to ensure that this is resolved as quickly as possible is for you to directly submit an in-game bug report with your findings. This ensures that our developer and quality assurance teams receive all of the information they need to properly investigate the cause of a given issue.
This may be done by clicking the question mark (""?"") icon located at the lower-right area of your minimap, then selecting ""Report a Bug"" from the list of available help options. Do note that Bug Reports are reviewed, however, you will not be able to edit or view any reported bugs. Additionally, Bug Reports do not receive personalized responses.
Reads: TRIBBLE you we have your money we have no interest in fixing your issue.. sorry have fun playing Bug-Trek!
NEVER again will you get 1 penny from me... period..
I m stuck with one outfit since last winter event.
Imagine my Ferasan all furry doing summer event in a coat.:(
My Ship Builds: USS Conqueror, HMS Victorious, HMS Concord, ISS Queen Elizabeth, Black Widow III
Click here to view my DeviantArt.
you need to find a way to make extra experience to level up, from having the broken costume slots - then, they will fix them ...
i guess having a game with new content and mechanics being changed all the time, causes constant issues like that.
Maybe one day, they decide to make a big performance / bug fixing patch, one that actually addresses the bugs that ruin people's fun, like it happened in other games, and that will be the most awaited patch ever ... what ? you can dream, right !?
Star Trek Battles member. Want to roll with a good group of people regardless of fleets and not have to worry about DPS while doing STFs? Come join the channel and join in the fun!
http://forum.arcgames.com/startrekonline/discussion/1145998/star-trek-battles-channel-got-canon/p1
My Ship Builds: USS Conqueror, HMS Victorious, HMS Concord, ISS Queen Elizabeth, Black Widow III
Click here to view my DeviantArt.
solutiion is simple - bombard them with ctrl c and v bug in game reported every week until they fix it.
to me its a game exploit in favor of the game. as the unintended results gives them an unfair advantage over others (me). meaning they have my money for a digital product but have not provided the product. giving them an unfair advantage over me as they have my money and i have nothing.