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Why are STO servers consistently the worst of every game I play?
forcemajeure
Member Posts: 212 Arc User
Yes, I know, there are dozens of 'server is wonky' threads being put up right now.
I would like some info on WHY it is that special events, regular gameplay, even their own Livestreams and product launch events are CONSISTENTLY ruined by what they call 'internet connectivity issues'.
It's not terribly hard to figure out that if your internet provider CANNOT provide you with a reliable connection, you cancel your damn account with them and find someone who can.
Someone who puts words like "guaranteed up-time" in their service contract.
(Note: the rock-bottom lowest price provider probably isn't your wisest choice.)
If it isn't their provider, but their own servers, then I guess all the money we throw at Cryptic/PWE isn't being very well used, since no matter how much content you release it's no good if I can't stay online reliably.
This is not an industry issue either, or 'just the way things work'. I play World of Tanks, MechWarror Online, Secret World, even some LotRO occasionally - none of them drop your account like STO does.
If anyone has any info or links regarding the cause of STO's connection issues, or especially anything we as paying members can do about it, I would love to see them.
Maybe they can be encouraged to get a competitive connection somehow.
I would like some info on WHY it is that special events, regular gameplay, even their own Livestreams and product launch events are CONSISTENTLY ruined by what they call 'internet connectivity issues'.
It's not terribly hard to figure out that if your internet provider CANNOT provide you with a reliable connection, you cancel your damn account with them and find someone who can.
Someone who puts words like "guaranteed up-time" in their service contract.
(Note: the rock-bottom lowest price provider probably isn't your wisest choice.)
If it isn't their provider, but their own servers, then I guess all the money we throw at Cryptic/PWE isn't being very well used, since no matter how much content you release it's no good if I can't stay online reliably.
This is not an industry issue either, or 'just the way things work'. I play World of Tanks, MechWarror Online, Secret World, even some LotRO occasionally - none of them drop your account like STO does.
If anyone has any info or links regarding the cause of STO's connection issues, or especially anything we as paying members can do about it, I would love to see them.
Maybe they can be encouraged to get a competitive connection somehow.
Post edited by forcemajeure on
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Assuming that's an option (practically or economically). The world doesn't always cater to impulsive consumer entitlement, you sometimes have to make do.
Anecdotally, whenever I've found an issue connecting to STO during a period "network issues" its at a certain point outside of their ISP (Cogent) and mine. I can't say how universal this result is, but AT&T refusing to play ball with other companies over network traffic volume could perhaps have immediate consequences here (and good luck to any one game dev trying to circumvent them.)
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hehe fixed, so that means never. I'd be happy to go to season 6, and remove all this new garbage.
"Please pay 500 zen to continue, you can earn free zen! Unfortunately we can't let you continue nor give away any items as that will effect our bottom dollar.
Did you know its Junior Officer weekend? Play this exciting event and get another useless battery doff that you probably have a collection of"
So all gameplay across all 3 games is being affected. I dont know anyone playing in APB so I cant say if that game is having issues as well.
As for why this is happening. This is not for me to comment on. I wont tell you what I've been reading, you can go find that out for yourself on one of the two other game forums.
What I can report to you is that it does not appear to be a failure of PWI/Cryptic's hardware or software. Not that I am defending these guys.
The fact that we are hearing nothing from the people at PWI/Cryptic really doesnt make me happy. For that I will lay blame on them. But then again, honesty and openness has never been the Cryptic way, has it.
HAHA Serves PW right. They pissed off the wrong hacker. I'm not saying the hacker (or whoever) is in the right. I just think it's karmic justice for PWE to be cyber attacked.
They've been posting in the stickied thread about it
Let us explore it... together. Each man hides a secret pain. It must be exposed and reckoned with. It must be dragged from the darkness and forced into the light. Share your pain. Share your pain with me... and gain strength from the sharing.
Well, while I can see not doing that. Still, someone should be monitoring things all the time. This is a million dollar if not billion dollar company. At least have some sort of program set up that if something starts going off the norm someone gets a automated phone call. hell, the security cameras for the community my dad lives at has that and the system was bought through Amazon.com. lol
I agree with you 100%, mainly how this is the bed they've made. Perhaps they've finally had a situation where they can say, "hey, not our fault, guys", but their history (especially recent history) of treating the player base like tools is definitely working against them. For a few folks this is the proverbial straw. *shrug* They'll get their act together or they won't.