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Forums > Home› Support› PC Gameplay Bug Reports

stuck on starfleet accadamy *gm help requested*

luk3gittinsluk3gittins Member Posts: 39 Arc User
edited November 2014 in PC Gameplay Bug Reports
hello

long story short the button in the bottom right to beam to your ship has vanished leaveing me stranded in starfleet accadimy, and the beam to ship next to the minimap is greyed out

i have tried changeing toons and changeing back but that had no effect. also logged off overnight and loged back in the next day and the "beam to ship" button is still missing. even changeing instances has no effect.


the only way i can get off earth is by queeing for a mission however i end up beaming back to starfleet accadimy after the mission complates and then i am stuck again.

all my other toons work fine except for my my romulen fed which is currently stuck *Roxy*:P


update...found a way to reproduce it...get a fed romulen, go to the earth starbase transporter and beam down to the accadamy. you are now stuck

update...still trapped on earth possibly for eternity

last edit...found a way off starfleet acadamy. go to episode missions, select one, and transwarp there. however it can cost upto 36k of ec so be warned...at least i am no longer trapped
Post edited by luk3gittins on

Comments

  • stonewbiestonewbie Member Posts: 1,454 Arc User
    edited October 2014
    I can also confirm the following:

    1) it affects Rom-Fed characters who have been in the Academy for several days

    2) it affects Rom-Fed characters who beam down to the Academy right now

    3) it does not affect regular Fed characters



    There is a TEMPORARY WORK AROUND that does seem to work. Rom-Fed should go to the chapter named "From the Ashes" and select the episode named "The Helix". When you are on the ground at the Academy you can select the "transwarp to" icon in the mission log on the right side of your screen for The Helix and it will warp you from the Academy to Tau Dewa Sector block. That transwarp for this particular mission is free so no need to worry about paying. Hit J, at the top of the window that comes up click on Episodes. On the left click on the first chapter From the Ashes and its the second episode in the middle The Helix.
  • UnknownUnknown
    edited October 2014
    This content has been removed.
  • arrmateysarrmateys Member Posts: 466 Arc User
    edited October 2014
    why pay to transwarp, when you can go to the helix for 0?

    or you can use the hearts and minds transwarp.
    Now clowns, that's another story. They scare the cr​ap out of me.
    We fight them too. Entire armies spilling out of Volkswagens.
    We do our best to fight them off, but they keep sending them in.
  • tigerariestigeraries Member Posts: 3,492 Arc User
    edited October 2014
    Read patch notes... ALL Fed Characters Must Play the Tutorial or you can not leave the Academy.

    You just need the GM to start the Fed Tutorial for ya :)

    Quality Control at it's Best, this is FORD Quality.
  • naburyhsnaburyhs Member Posts: 0 Arc User
    edited November 2014
    I'm a new player stuck in the Academy.. I submitted a bug report to get help..Been stuck in academy since yesterday morning, this morning I check my ticket, it has been removed.. Me and 5 friends all started playing at same time yesterday and we're all stuck at academy....We're in the process of all writing bad reviews for both this game and for ARC on as many sites as we can.. They could at least show that they care just a bit and make an official post saying they are working on a fix... If it was the store buttons that didn't work anymore I bet you anything they would be repaired in no time at all.
  • frankteofrankteo Member Posts: 1 Arc User
    edited November 2014
    I have the same problem. I am stuck in the starfleet acadamy for three days already. I send three tickets already no ne answer yet and no even start playing yet and in the tuttorial when I finish the last mission send to spacedock when try to out the ship was send to starfleet acadamy and here noting work the beam, I can drop the mission either, please help me ASP.

    Thank YOu:mad:
  • oconuoconu Member Posts: 2 Arc User
    edited November 2014
    (posting this message here as well as I realised the other one I replied to wasn't in the bug forum)
    Hello!

    I'm another new player (Federation) who is stuck at the academy on the 'Welcome to Earth Spacedock' mission. I accidentally warped down to the academy instead of speaking to the admiral (as the warp to academy box popped up, I thought it was telling me I needed to go there).

    I submitted a ticket and my reply basically said 'since your character is so new, you will probably just have to make a new one, please do not beam down to the academy before visiting the admiral' - helpful! Not a great first impression of the game. I was hoping for either 'A GM will beam you back' or 'we are in the process of fixing this/adding a warp out button, please wait'.

    I would suggest in the meantime, if there is some issue with providing a warp out button, perhaps make it impossible (by greying out the option) for new players to actually warp down to the academy before they have visited the admiral, since this is such a game breaking bug? I really don't fancy another few hours creating a new character and repeating exactly the same missions/cinematics, but I guess I don't really have a choice!
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