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Character Selection Kills PC

kublakhan81kublakhan81 Member Posts: 54 Arc User
edited October 2014 in Graphical and Sound Issues
What's happening:

I can start STO fine using the Launcher, it loads fine gets to the character selection screen and the PC shuts down. No blue screen of death, no error, just off.

What I can do that gets me into the game:

If, after I login using the launcher, I select "Safe Mode", the game loads and runs fine. I can get into the game, change all the graphics settings back to normal and it's runs perfectly.

Thoughts? Resetting my graphics options everytime I want to play, though a solution, isn't a good one.

I have the latest drivers for my GPU.
On demand patching is off
I have not redownloaded the game as I'm saving that for "last resort" option.

System temps are all within safe operating range (CPU: 53-54c max under load) (GPU: 60-65c under load).

My system specs:

CPU: AMD Athlon II x4 635 @ 2.9GHz (stock)
GPU: AMD R7 260x GPU
Mainboard: ECS IC780M-A2
HDD: 300GB/66GB free

If you want/need more information, let me know. I have no idea what's going on and I'm going to re-download the game tonight. I'll update this thread tomorrow either way.
Post edited by kublakhan81 on

Comments

  • kublakhan81kublakhan81 Member Posts: 54 Arc User
    edited October 2014
    What's happening:

    I can start STO fine using the Launcher, it loads fine gets to the character selection screen and the PC shuts down. No blue screen of death, no error, just off.

    What I can do that gets me into the game:

    If, after I login using the launcher, I select "Safe Mode", the game loads and runs fine. I can get into the game, change all the graphics settings back to normal and it's runs perfectly.

    Thoughts? Resetting my graphics options everytime I want to play, though a solution, isn't a good one.

    I have the latest drivers for my GPU.
    On demand patching is off
    I have not redownloaded the game as I'm saving that for "last resort" option.

    System temps are all within safe operating range (CPU: 53-54c max under load) (GPU: 60-65c under load).

    My system specs:

    CPU: AMD Athlon II x4 635 @ 2.9GHz (stock)
    GPU: AMD R7 260x GPU
    Mainboard: ECS IC780M-A2
    HDD: 300GB/66GB free

    If you want/need more information, let me know. I have no idea what's going on and I'm going to re-download the game tonight. I'll update this thread tomorrow either way.

    Update: Downloaded and reinstalled the game last night and it's still killing the PC. Tried it once it died as the DR splash screen came up. I'll wait for today's patch and try again and update.
  • kublakhan81kublakhan81 Member Posts: 54 Arc User
    edited October 2014
    Update: Downloaded and reinstalled the game last night and it's still killing the PC. Tried it once it died as the DR splash screen came up. I'll wait for today's patch and try again and update.

    Update #2: Today's patch seems to have fixed my problem for the PC completely shutting down at the character log in screen. I downloaded the patch, verified the files loaded fine with no problems. Adjusted my visual settings, played an ISA, crafted, etc. etc. Exited the game, immediately logged back in with no problems.
  • kublakhan81kublakhan81 Member Posts: 54 Arc User
    edited October 2014
    Update #2: Today's patch seems to have fixed my problem for the PC completely shutting down at the character log in screen. I downloaded the patch, verified the files loaded fine with no problems. Adjusted my visual settings, played an ISA, crafted, etc. etc. Exited the game, immediately logged back in with no problems.

    Final Update: PC continued to crash after last update, only working when I started the game in safe mode. After talking to a friend, he recommended I change power supplies. This has fixed the issue as I'm no longer crashing at the character selection screen.
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