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Forums > Home› Support› PC Gameplay Bug Reports

black screen

johhannejohhanne Member Posts: 41 Arc User
edited October 2014 in PC Gameplay Bug Reports
logging in, going to the delta rising screen fine - then instead of 'character' screen I just sit looking at a black screen. No crash, no nothing - but just blackness

any ideas?

Jo
Post edited by johhanne on

Comments

  • deaftravis05deaftravis05 Member Posts: 4,885 Arc User
    edited October 2014
    johhanne wrote: »
    logging in, going to the delta rising screen fine - then instead of 'character' screen I just sit looking at a black screen. No crash, no nothing - but just blackness

    any ideas?

    Jo

    1. Check the bug reports
    2. You can't post this in general discussions, read the stickies.
  • johhannejohhanne Member Posts: 41 Arc User
    edited October 2014
    Yeah I checked the technical issues and noone seemed to be having the same problem.
  • johhannejohhanne Member Posts: 41 Arc User
    edited October 2014
    No help with this? I've been trying to get in all evening. I can even hear the music but nothing displays....
  • giannicampanellagiannicampanella Member Posts: 424 Arc User
    edited October 2014
    Same here. No matter what settings I choose, I MUST login in safe mode, then set all my graphics settings and resolution straight. Works no problem. Obviously, it's hanging up on the character select, which loads fine with sounds as I move the invisible mouse around, but black screen. Unless I do it after the safe mode login trick. Might be same problem as you, maybe not. Worth a try.
    Greenbird
  • johhannejohhanne Member Posts: 41 Arc User
    edited October 2014
    Hi - yes someone else suggested trying to log in in safe mode and indeed that does work - with the graphics issues you mention :) Thanks for the suggestioin

    Devs, can we get a reason for this please?

    Many thanks

    Jo
  • trek21trek21 Member Posts: 2,246 Arc User
    edited October 2014
    I had the same black screen issue, but not with the character select (that works fine), but rather after I try to exit the Jenolan Dyson Sphere into the Delta Quadrant. It plays a new cutscene, but after it's ended (even if I skip it), it just goes to black screen.

    Have had to transwarp to mission just to get around it.
    Was named Trek17.

    Been playing STO since Open Beta, and have never regarded anything as worse than 'meh', if only due to personal standards.
  • unlivingpsychounlivingpsycho Member Posts: 0 Arc User
    edited October 2014
    well the black screen thing i had, i changed my resolution down to 1360 x 768 and then tried logging it, it loaded fine. as in display for the whole computer not going into the settings file and manualing adjusting it there.
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