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Forums > Home› Support› PC Gameplay Bug Reports

Buying zen though steam - RESOLVED

aurasonic12aurasonic12 Member Posts: 36 Arc User
edited October 2014 in PC Gameplay Bug Reports
For some odd reason i cant seem to buy zen through steam i keep on getting the message

"Experienced an error when talking to steam. Please Try again."

Well i tried again and again and it doesnt seem to work for some odd reason.

Although for some odd reason i can buy zen through champions online but not star trek online
Post edited by aurasonic12 on

Comments

  • ddesjardinsddesjardins Member Posts: 3,056 Media Corps
    edited October 2014
    Zen sales through steam were stopped some time ago (I could be wrong).

    They now have 6 ways to buy Zen through ARC.
  • starwolf314starwolf314 Member Posts: 25 Arc User
    edited October 2014
    I too have noticed this issue. I, however, bought some earlier today and it was working fine. As such, this should only be a temporary issue, hopefully.
  • aurasonic12aurasonic12 Member Posts: 36 Arc User
    edited October 2014
    Hopefully it is as well cause it was working earlier in the week for me
  • lystentlystent Member Posts: 1,019
    edited October 2014
    ddesjardins wrote: »
    Zen sales through steam were stopped some time ago (I could be wrong).

    They now have 6 ways to buy Zen through ARC.

    I would not be surprised, but I would be p'd off if they did that to push arc.
  • chk231chk231 Member Posts: 161 Arc User
    edited October 2014
    Experienced an error when talking to steam. Please Try again.

    Yeah, I received the same error. Perhaps it's a bug related to today's patch or steam is having issues.
  • ander15ander15 Member Posts: 0 Arc User
    edited October 2014
    Yeah, I'm getting this error too. I was able to buy Zen through Steam perhaps a week ago...
  • odin454odin454 Member Posts: 0 Arc User
    edited October 2014
    Same problem here. I was able to buy zen through steam yesterday.

    Would really like a response as to what is happening here. why dont you want my money?
  • tamujiintamujiin Member Posts: 321 Arc User
    edited October 2014
    Wanted to buy some dil so i could upgrade some more stuff cryptic, but you don't want my money!

    Fix it so you can take my money!
  • pwecaptainsmirkpwecaptainsmirk Member Posts: 1,167 Arc User
    edited October 2014
    Hey everyone,
    Sent this on to the team for investigation.

    This is not working as intended, this is something we are looking attempting to correct.

    Thanks for the reports and for your patience everyone!

    I will update with more info as we get it.

    ~CaptainSmirk
  • pwecaptainsmirkpwecaptainsmirk Member Posts: 1,167 Arc User
    edited October 2014
    The Steam Page should be fixed now and ZEN should now again be purchasable from the page.

    Enjoy everyone!

    And thank you for your patience :)

    ~CaptainSmirk
  • katmai8katmai8 Member Posts: 1 Arc User
    edited October 2014
    It's not fixed. Still can't buy Zen. The popup gives us a payemnet option with steam wallet being the only scroll dpown choice and the rest of the window is completely blank.
  • vandermitchvandermitch Member Posts: 6 Arc User
    edited October 2014
    pwecaptainsmirk wrote: »
    The Steam Page should be fixed now and ZEN should now again be purchasable from the page.

    Enjoy everyone!

    And thank you for your patience :)

    ~CaptainSmirk

    it's not fixed 19h14 13 october 2014 still got the blank page after clicking the buy ZEN

    ......... come on !!!!
    Ubroc del d'Iremdi , Keval , 1of3 Processor of Bimatrix 121 , Tuff 1th Trader of the Ferengi Lobi-Reaquisition
  • skulls4khorneskulls4khorne Member Posts: 1 Arc User
    edited October 2014
    pwecaptainsmirk wrote: »
    The Steam Page should be fixed now and ZEN should now again be purchasable from the page.

    Enjoy everyone!

    And thank you for your patience :)

    ~CaptainSmirk


    Still not working, at least for Canadian customers. Was able to buy Zen a week ago, cannot now. only showing Steam Wallet for payment option, no purchase options. (Previous screenshot from another user matches my issue.)

    Love the game. Would like to be able to spend money on it, rather than just buy Zen on Dil exchange.
  • tyrionjkirktyrionjkirk Member Posts: 95 Arc User
    edited October 2014
    This appears not to be resolved.

    I am Canadian and I cannot get funds from my steam wallet as well. As others have mentioned "The popup gives us a payment option with steam wallet being the only scroll down choice and the rest of the window is completely blank."

    Please get this resolved if you want my money.
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